I've purchased 3 items from here and I've one more item yet to arrived. The items that I've are super cute and comfortable to wear.

I had an Elite box delivered and sent the items I didn't want back on time. However, they didn't receive the box at their facility and I was charged for all the items…. I contacted customer service and they were able to see that I had taken the box to USPS on time but they lost it in the mail. The quality of all of my items has been great but I was worried about the return when I saw the charge. I will still continue to be a returning customer!

On two of my orders there has been some sort of issue whether it be an out of stock item or a delay in shipping (outside of their control) but Adore Me has gone above and beyond to ensure shopping with them was a pleasurable experience. The quality of their products is phenomenal and I will be a forever customer.

First, I placed an order from your website 10 months ago, I had no idea you charged me every month until total $319 with no refund. After that I have to order from your website again to use my money that you charged me every month in the store credit and need to closed membership that, then I admit that I made a mistake in my order. I placed the order over $319 in my store credit I called to cancel that ordered, and you refund my money back thank you.
After that, last week (Memorial Day) you have deal buy one get one free, I ordered that deal from your website again to use all my credit store but you cancel my order that, I very upset I know you didn't want me use that deal.
Finally, I feel upset to your website, i just want to tell you I order again buy the full price but I will not order from you again from now and forever scam website.

Quality is seriously declining and it's a massive fight to get a refund if you miss the return window. Took me weeks of exchanged emails to get anything done, as well as doing a majority of the research for the customer service associate as they do not have access to orders, the barcodes or descriptions that come attached to the items on their tags- only the arbitrary names assigned on the website... Obnoxious to say the least.

The true to size aspect is questionable on certain clothing types provided. Medium seems to run small in that area. I sent in a return box and was charged for an item that was returned in that box that they said wasn't in it and I know for sure was there. But its their word against the customer and it's "impossible" for a box to come open and an item gets lost that way. Still be charged for it. Cancelation will probably happen.