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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
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Overall I have had a great experience with my purchases. Recently I have noticed the delivery time is later than indicated.
Everything in the box was what I would prefer at sometime, I had a choice.
I have loved everything I've bought through AdoreMe and anytime there was any issues with shipping they immediately rectified and even gave me a coupon code for my next order.
I've been overcharged for missing or damaged products that were in returned in good conditions numerous times. I love a lot of products adore me has sent me and have purchased a lot of them as well. I really love the Elite box program and the variety of items sent to me, but have been overcharged over $100. I stopped receiving adore me boxes for over 6 months because of it.
…felt as sexy and as loved on as I do with all my treasures from Adore Me! From cute pj sets to lingerie that turns me on, I am so happy that I found Adore Me!
I loved my experience with Adore Me. I got items that I would have never bought but I absolutely LOVE everything!
The clothes don't fit true to size or according to measurements on the sizing chart. Then when you try to return the items you get charged per item. I will NEVER order from this site again!
Hi,
Thanks for taking the time to review us.
So sorry to hear that we did not fully meet your expectations with the sizing of the products you received.
First, when was the last time you were fitted professionally? The fit varies slightly with different brands and fluctuates naturally as time goes on.
With that, we recommend getting resized first before trying our fitting guide to get your best Adore Me fit.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You always may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
You may always avoid restocking fees by processing an exchange instead of a return. Exchanges are free of charge (and we even cover the shipping back to us!)
Rest assured that this matter won't still go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved services.
Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
My wife loves the products and I love the way that it looks on her
Still very few options for women with odd bra sizes. For a 36G they only have 14 options, but then for 36A-DDD they have a wider selection. This is one of the few places that carries my size, but I have so few options that I feel I have to order a size down or my sister size to get any options for nicer patterns or padding levels. I love using adore me, but I really wish they would add more than 14 styles for my bra size, because with the 14 styles, my size tends to be out of stock fairly quickly.
Everything is well priced and the returns are very easy
I bought several items and am happy with all. May need to be more careful on sizing since some are just S/M/L but overall great quality and cane exactly as shown in pictures
I use a bunch of store credit and purchased 4 sets and only one seemed to fit well and the others were sent back and I have yet to receive my credit refunds. It was like they just scammed me out of $120
Hi, We apologize for your less-than-great experience. Rest assured that we intend to learn from every experience. We want all of our customers to have the best shopping experience with us. Please email us so we can assist you with your sizing, return and refund. Sorry for the inconvenience.
Always satisfied with my purchases and quality of the items.
On time, informed every step, quality product, accurate sizing…
I love the lingerie and slips. Even the panties are great but I am struggling to find a bra that fits me. I am a plus size but small busted B/C cup. I don't like push up or what you refer to as contour bras. I prefer unlined but the support thru out the back and side is zero. The band ends up rolling up into my back fat. If I get it bigger it doesn't support at all, if I get it smaller it cuts into me. Need wider bands PLEASE!
So I haven't had an account in over a year... today they decided to charge me 39.95 randomly. They keep your card on file and charge it when they want. Watch out. Then the guy rep wasn't listening he kept saying use the credit... man I'm trying to pay my public service bill but u took money that they shouldn't have now I gotta wait 3/5 days but u jacked it quick... TODAY! I'm using FENTY!
Hello Shakira,
I do apologise for the experience that you have had.
When you 1st placed an order with us, you would have joined The VIP subscription then.
You can cancel this at any time and you are also entitled to have all amounts that were charged refunded back to yourself.
I do once again apologise for.
Hope you have a great day
I love almost all of the items selected for me each month because of the variety in colors and styles. The one thing I would say is that I don't love the longevity of the fact that one of my favorite bras broke on me too soon. Otherwise the quality of most of the fabrics Adore me uses is a little higher quality.
I was so excited for my elite box subscription, it was my first time seriously buying cute things like this for myself! But I was terribly disappointed, the colors were the exact opposite of the ones I told them I preferred, the styles were the exact opposite, and nothing fit right! Then I start returning my boxes, the first one I was charged for two missing items which I knew for sure I had returned. What am I supposed to do with items that don't fit, secretly keep them? The next box I returned I was charged nearly $200! It is now June and I was just charged for my March box being missing. Yet I took all the appropriate steps to return it and was even more careful because of my first box experience. Adore me does NOT care about their customers, all they care about is manipulating them for as much money as possible. Worse online shopping experience of my life. I will never be buying from them again and STRONGLY suggest you don't either. They have all these little ways of milking you for money, restocking fee's, cleaning/dirt or damaged fee's, missing items, and if you don't keep any of the items a $20 fee. And once I was randomly charged $30 for absolutely no reason and have not been able to get that resolved yet or even figure out why. What a huge massive waste of time and especially money.
Hi Cierra,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved services.
We'd also like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
Everything was delivered in a timely manner. Most things fit as expected. The beach blanket was very small.
There was very little in stock, I really only came for the racerback push up which was unavailable, I still ended up purchasing two sets, one of which should have only cost half the amount it did. Additionally, if I use a filter for size small, you don't need to show me plus size models. Please hold the wokeness, it's nauseating.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Emily,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
I took a look at your account and I could notice that your concern has already been forwarded to the relevant department.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]