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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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Love my swimsuit. Very happy with my purchase. I will be shopping at Adore Me again in the near future.
Ordering is easy, sizes are true, returns are even easier, and the immediate return credit option is amazing. Quality products that I feel sexy in.
I've never had a bad experience with this app and site. They have a good selection with cute patterns and styles. I like that the sets can be differing sizes, because I usually need a larger top than bottoms, and due to that, I've only ever had to exchange one item. Delivery is fast and they always keep me updated.
I have been using Adore Me for years and always loved the choices and fabric.
There have been a few recent instances where i complete and submit my order, to have it in "processing" for 1-2 weeks, only to receive a message stating that an item from my order is not actually available in my size, and please accept an apology and coupon code to replace the item. So then I replace the item, which takes another 2-3 weeks to get to me. I've got no complaints once an item reaches me. Overall I'm satisfied with the fit and quality. If I'm not a fan of a particular item, the exchange process is super easy :) That being said, teh extended waiting periods kill the excitement of getting something new...
Looking for a perfect Bridal Shower gift and you guys nailed it!
They really don't send what I like. It's mostly stuff I don't want. They give you options to pick what you like and don't like and unfortunately I normally get what I don't like. They rarely send bras
Hi Holly,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
Most items fit great but had a couple that got holes or otherwise stopped functioning after wear. Did get charged for one item i didn't keep but after a back and forth got refunded
Fast shipping, nicely packaged, quality products that are made from beautiful fabrics with nice details
Several times they have charged me for damages dirty returns. One time I didn't even try on the garment yet they said it was damaged or dirty. And charged a fee. I am about to cancel!
Hi Cheryl,
Thanks for contacting us!
I'm here to handle any concern which you may have.
**It looks like I can't find your Adore Me account using the info you've shared so far. Once I find your account, I'll be able to help you ASAP.**
***Please help me find it by sharing any or all of the pieces of info listed below.***
- All possible email addresses that may be linked to your Adore Me account::
- An order number, if applicable::
- Your Adore Me account's billing/shipping address::
*Thank you in advance for this info!*
Hope to hear from you soon in order to help you ASAP in finding a solution to your concern.
Wish you an adorable day,
My first box was perfect and I loved every item but my second box I only loved one thing, a second was ok but the other items weren't even close. Wish the stylist would've looked more closely at my wishlist. It's full of things I love!
Always happy with the quality, communication & shipping speed from adore me. Also love that it's easy to get your money back from credits if you forgot to skip a month.
Fit is good, cup is a little small for my size(probably won't try to wear this out on the town because of pop out). Patterns and colors are very complimenting.
I have received 2 orders from adore me now. I'm an very happy with both. The underwear is very soft, well made, and fits true to size. The jammies are also super soft and fit well. Well definitely order again! Not to mention that my husband also enjoyed them too
It's hard to find an all encompassing brand that delivers on quality, versatility, and style. I'm very happy to say that I am over the moon with all my purchases. My fave is the chic athleisure
The selection offers many super cute options in my size. They look great on and are comfortable to wear all day long. Plus, the order is delivered quickly.
I really love all the sets I've received so far but hate that it's a monthly service. Honestly, I'll wear a bra and panties until they are hanging on by a thread, so the monthly option is great until I'm buried in panties.
Every design is lovely, the materials are… no worse or better than anywhere else. But the price is right, and keeps me from buying cute bras and wearing them with generic Hanes, so it's well worth it.
Good experience overall. I wish they were more outfits my size and not always have low inventory
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amira,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
I hope you have a wonderful day!