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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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Always great service. I like the choices available.
I love everything about Adore Me. All of the products are a perfect fit and it was easy to find my style and size.
The shipping is so slow (2 weeks) And my size bra is sold out in most styles that I like. Considering canceling for these reasons.
This is not actually the fault of Adore Me but their delivery service. They claimed the order was delivered; it was not. Adore Me offered to replace the items but not all of them -- I had a bra and panty set and an extra panty ordered -- they wanted me to pay again for the extra panty, so I received a refund instead. Which came quickly, which was good. But overall very disappointing.
Hello Debora,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
Had an issue with a gift for my wife that was past the official return date & they took care of the issue anyways! Thanks!
The underwear were poorly made. Most has no waistband and were falling down inside of my clothes.
The panties I ordered, the string started coming out on the second wear.
Love all things adore me even the bathing suits are quality and great prices
For spending over $40 I was underwhelmed with the quality of the bra I received. Wasn't very supportive or stayed on me the way I thought it would.
Hello Natalie,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best wishes,
Was a little late, but my Wife loves it. The fit was perfect, unlike other items that I have bought from other merchants.
It's time to cancel. I have tried with multiple items, and each time, I find the quality so poor that it's not something I ever wear. And the cost is not worth it.
Hello Nancy,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
I have never been able to find the perfect bathing suit for my body until Adore me! It is fast, easy, great quality and adorable! I am so grateful for this company!
I have had this subscription service for years ( mainly because they were one of the few to offer a huge range of sizes including plus a few years back)
I can tell you the quality is all over the place- but at least has become more consistent in recent years. They sell out often ( maybe not enough supply?)- which sucks when your sitting on credits but cant get the colors of the sets you want because they're always out of sizes. Warning: They do not meet any shipping dates even if you pay extra for rushed. I've had orders where I have waited over a month and even cancelled. It takes anywhere from 2-4 weeks to receive something.
Hello there,
Thanks for sharing your feedback with us. We appreciate it!
*Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.*
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
Easy to navigate website and quality products would recommend to friends and family.
Everything I buy from them fits perfect. I love the styles and really enjoy wearing them.
I've been with AM for a year now and I'm quite happy with the quality of the products as well as the great variety and sizes.
I'm on the smaller end of sizing, so I'm often weary about how some items might fit, but so far I've been lucky and just about everything has been perfect.
A little over priced for the quality. But very cute items. And I didn't have to go shop for them. They come right to your door.
All the items sent are really good quality. The process of returning unwanted items is very easy.
I ordered a sports bra- tried it on once and then put it back in the bag and mailed it. All seemed fine- but then I got an email out of the blue weeks later saying it had been damaged and they were charging me 20$. I tried to follow up and explain that must be a mistake but they have a non respond email response. Needless to say- I closed my account after having apent a lot of money there!
Hi Mari,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Annie,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved services.
We also regret to know that the items you prefer are out of stock in your size.
I'm happy to share some helpful deets about our products' availability!
For the sake of variety, many to most of our sets are only available for a limited time. See something you love? Don't hesitate!
In case you miss out on a set you like - we replenish many popular items around the middle of every month.
Check back from time to time to see if your preferred set is back in stock.
Just a reminder: we have a brand new collection with tons of great new products during the first week of every month.
We appreciate all the feedback received, therefore let me inform you that I also sent yours to our Design Team for it to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customer's needs and wants.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best,
Adore Me
[email protected]