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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I did not know what my bra size was so I went one cup higher and it fits great. Now need to order stuff at that size. My Money is tight this month therefore I skipped it this month.
Hear me out… I really really like the product adore me puts out. It's good quality garments, really really good quality. I'm still wearing some of my first products I got from adore me, and Iv had a subscription for a few years. However, the monthly VIP subscription is too much. It's nearly $50/mo and while it's kinda fun to get new stuff every month, it's unnecessary. The product quality is so good you don't need new stuff every month, especially if your still comfortably wearing garments you got 6 months ago.
Hi Jennifer,
Thanks for taking the time to review us.
We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback!
We also you sharing your insight about our VIP Membership.
Note that there is never an obligation to buy with the VIP membership, even if it is an active monthly subscription. You just need to come onto the website between the first and the fifth to either SHOP or SKIP.
If you do not SHOP or SKIP in your account, that's the only time you will be charged $39.95 and it will be placed into your Adore Me account as store credits, which you can then use to make your monthly purchase.
Want to learn more about your VIP membership? Then you just need to watch this short (1 minute) video: https://www.adoreme.com/how_it_works
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
So far we have loved all the products. Our only complaint is the shipping. It will take 2 weeks to get to you or longer
Came discreetly, material is sturdy and gorgeous, color is exactly as pictured. The fit in the bottoms is great, I personally wish I had sized up in the band of the bra. But overall a quality set and will totally be purchasing from Adore Me again!
I ordered a bikini and lingerie set and what I got in the mail was not what I ordered so I had to go through the exchange process just to get what I ordered. I was given a $10 credit to use for the inconvenience and once I did get my items they were great but it was a little bit of an inconvenience to have to reorder my items when it should have been correct the first time.
Hi Amanda,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
I am very pleased with my purchase. I always see something in would like tonbuy
After shopping through out your website, I have found the level of items for the size I am looking for is lacking. With my last order, the site said it was in stock and a few days later I received an email informing me that it was not. Unless I have better shopping experiences in the near future, I will have to take my business elsewhere.
Hi Steven, sorry for your less than great experience. For the sake of variety, many to most of our sets are only available for a limited time.
In case you miss out on a set you like - we replenish many popular items around the middle of every month. **Just a reminder:** we have a brand new collection with tons of great new products during the first week of every month.
If you need more info, please let us know. We're happy to help!
I received my purchase in a timely manner. I normally don't have any problems getting my purchases.
Not only does this 2 piece fit me amazingly! The top is so versatile i can wear it so many ways! Did i mention shipping was sooooo fast! I will certainly be ordering from adore me again!
I have more troubles each time I visit Adore Me finding options in my size. That was my original reason for shopping here.
Hi Julie,
Thanks for taking the time to review us.
So sorry to hear you're having finding options in your size.
Kindly note some products are so hot. They sold out like crazy. We bring back those popular styles and sizes in the middle of every month!
(Tip: Set your alarm so you don't miss out on your faves.)
Just a reminder: we also launch a brand-new collection on the first of every month!
I'm glad to inform you that your feedback was still sent to our Design Team to be reviewed and taken into consideration, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.
Rest assured that we'll take note of your insight. Hoping to provide you with more variety moving forward!
Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
I have come to really trust this brand to respond promptly to any issues, to desire that their customers enjoy their product, and to offer a great product. Thank you!
Bras ordered in the same size as previous orders and do not fit.
Hi Denise,
Thanks for taking the time to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and improved products.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from Adore Me. You may always send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
I had been sent an email with a special sale offer and when I tried to apply to to my cart it did not work.
Called CS@ Adore Me. Sam quickly took care of processing my order with the discount!
All of my orders have fit properly, the prices and deals are outstanding. The people are a JOY to talk to. I always look forward to the next month's style drops
I was overcharged and it's been hard trying to return it.
Hi,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
I had the hardest time picking items in this box, I wanted everything but 1 item but I knew financially right now I couldn't do it. This was 1 of my face boxes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kelly,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]