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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Love it
September 11, 2022

Great! I love adore me! Best decision I ever made was to start using them!

Date of experience: September 11, 2022
New York
1 review
0 helpful votes
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Love here
September 11, 2022

Best place to go too to make u attracted to urself and boost confidence in urself... I feel sexy in mines

Date of experience: September 11, 2022
New York
1 review
0 helpful votes
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The Sexiest Bras and Panties I Own!
September 11, 2022

Well my experience with this company started off on the wrong foot.
Somehow in the order process, I ended up with the wrong color of items but the correct size.
I didn't open up or try on the items; just contacted Customer Service who helped walk me through the return procedure.
They immediately started a shipment to replace the order with the correct color and size -
Having had a preview of the material detail; I was immediately turned on by getting the correct color sent to me and couldn't wait to try them on…
Let me say the Bra was like a Custom Fit made especially for the size and shape of my breasts.
I'm a 44D and the underwire unlined bra grabbed and lifted them up for display while the see through lace showed exactly what you would want someone to see!
The matching panties also had the same effect with the back side being totally sheer and see through without any embroidery.
Very Sexy Underclothes; I'll have to order more considering the fit and overall appearance.
Shawna M.

Date of experience: September 10, 2022
Utah
1 review
0 helpful votes
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I wish I had never subscribed.
October 10, 2022

A year long journey of trying to find a single item of their apparel that is actually well made and fits appropriately. I have never in my life had this amount of difficulty sifting through options and going through the return and exchange process. At this point, since they already have my money (thank you subscription-based platform, never doing that again!) I have continued to try to find something that I like and can wear. Exchanging is the only option unless you want to lose the $5.95 "restocking fee" every time one of the garments you receive is unwearable, resulting in a Sisyphean battle with your own body and confidence. The most common thought I have whilst trying on their garments is typically along the lines of "Dear God, please work this time," followed by, "Why am I even trying anymore?"

Date of experience: September 10, 2022
Desta W. Adore Me Rep
over a year old

Hi, Thank you for taking your time for the review!

We apologize that you have experienced this inconvenience. Don't worry, we'll do our best to continuously improve and expand the styles that we currently offer to accommodate our customer's needs and wants. Therefore, I'll make sure to escalate your feedback to our Creation team to be reviewed and taken into consideration.

Also, we are very sorry to hear that the product you received was not perfect for you. Don't hesitate to reach us if you need further assistance. We are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. Best regards, Adore Me [email protected]

Washington
1 review
0 helpful votes
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Vivian Contour Plus Bikini
September 10, 2022

I ordered the black and white gingham bikini. It fits perfectly and is very flattering. It works great for looking good at the pool, but it is not activewear. I will need a different suit for kayaking, etc. Nonetheless, I love it!

Date of experience: September 10, 2022
Florida
1 review
0 helpful votes
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Eh
October 9, 2022

It's okay, I feel they're nit-picky about items sent back as being "damaged" when I never even tried it on. Just took it out of the package and it maybe got 1 dog hair on it from my bed then put it back in the packaging and I get deducted $20. Annoying

Date of experience: September 9, 2022
Desta W. Adore Me Rep
over a year old

Hi,

Thank you for your feedback! I'll be sure to forward this to the team to be reviewed and taken into consideration.

Please let us know if there is anything further we may do to help.

Best,

Adore Me

Texas
1 review
0 helpful votes
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Review
October 9, 2022

I cannot review a product that I did not receive in the mail

Date of experience: September 9, 2022
Desta W. Adore Me Rep
over a year old

Hello Penny,

Thank you for taking the time to write this review.

We are very sorry for the difficulties that you have encountered. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me. We always wish to ensure a great customer experience and minimize any discomfort as much as possible.

Even so, just like any other company, we do this by following certain internal policies that have been put in place to efficiently help our customers.

Please email us at [email protected] to assist you with this issue.

We always guarantee assistance whatever may happen to your package. If there is anything else that we can assist you with at this time, please let us know.

Best regards,

New Jersey
1 review
0 helpful votes
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Overall happy
September 9, 2022

Many styles I liked were out of stock in my size. Love the ones I got though!

Date of experience: September 8, 2022
Colorado
1 review
0 helpful votes
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He loves it
September 9, 2022

The black Lingerie I purchased was a a great fit and hit with him. Love trying something new!

Date of experience: September 8, 2022
New York
1 review
0 helpful votes
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Cheated
October 7, 2022

I ordered a item during a bogo sale thinking I was going to get two of the same item and did not. I called to complain and still did not get my second item. Just got the runaround

Date of experience: September 7, 2022
Desta W. Adore Me Rep
over a year old

Hello

Thank you for taking the time to review us!

I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers while ordering and we wish to ensure that all orders are processed, shipped, and delivered in a timely manner. We always wish to ensure a great customer experience and minimize any discomfort as much as possible.

Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.

Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

Maine
1 review
0 helpful votes
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Reliable and Easy
September 7, 2022

AdoreMe is always consistent in sizing from one style to the next, easy to use, quick to reply, and has a reliable order-to-doorstep process

Date of experience: September 7, 2022
Missouri
2 reviews
0 helpful votes
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Fast shipping
September 7, 2022

I received my order very quickly. All items were delivered and fit just as they were sized. I will definitely order again.

Date of experience: September 7, 2022
Tennessee
1 review
0 helpful votes
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Great!
September 7, 2022

I had a wonderful experience. The pieces were well made and comfortable.

Date of experience: September 7, 2022
Oregon
2 reviews
0 helpful votes
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Comfort can't be measured
September 7, 2022

I am perfectly comfortable in my Adore Me bra! It fits me perfectly. Made very well. This is my second Adore Me and definitely not my last!

Date of experience: September 6, 2022
New York
1 review
0 helpful votes
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Great fit
September 6, 2022

Can't wait to Rick it on my vacation fits perfectly

Date of experience: September 6, 2022
Belgium
1 review
2 helpful votes
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Good quality, everything is perfect!
September 6, 2022

Adore Me is a great site to shop for women. It's easy to shop online, as well as in store where you can purchase across the whole Adore Me brand. I love how every item is true-to-size and very comfortable. The staff always make you feel welcome and they always go above and beyond to provide excellent service--I'm going to keep shopping here!

Date of experience: September 6, 2022
Washington
1 review
0 helpful votes
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Hot mama 45
September 6, 2022

I am a plus size woman they are the most comfortable under garments I have ever warn! The the quality is exceptional and beautiful

Date of experience: September 5, 2022
Washington
1 review
0 helpful votes
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Good one time deal
October 4, 2022

My first purchase was a 5 panties for $20 deal which was amazing, but I haven't gotten any deals like that since then, and those are what drive me me to buy more often.

Date of experience: September 4, 2022
Desta W. Adore Me Rep
over a year old

Hello Annie,

We love offering great deals so we'll always keep you posted when new offers & promos start, you can find them in the sets that would be BxGetxFree or at the top of our page when you log in to your account as shown in the image.

If you need assistance with anything else, please let me know. We're here to support you!

Shopping from your mobile phone? Try our App on either Android or iOS: https://link.adore.me/app - for cool, exclusive perks & promos.

Best regards,

Florida
1 review
0 helpful votes
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NA
September 4, 2022

Great product for the price. Everything is super pretty that I ordered!

Date of experience: September 3, 2022
California
1 review
0 helpful votes
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Great products
September 3, 2022

I love their bras. I am plus size and they are the only place I have found with bras that are pretty still give good support.

Date of experience: September 3, 2022