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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
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We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Underwear
November 19, 2022

I purchased underwear for my wife in the size and styles that she enjoys. The site allowed the transaction to go through but then I was informed days later that those sizes and styles weren't available. The 5 pairs of underwear were shipped in three separate shippings weeks after ordering

Date of experience: October 20, 2022
Michigan
1 review
0 helpful votes
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Make things right
October 20, 2022

Adore me made things right when I didn't receive my elite box. Very happy with the service!

Date of experience: October 20, 2022
Delaware
1 review
0 helpful votes
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Love
October 19, 2022

Love all the products. They are good quality and come quickly.

Date of experience: October 19, 2022
New Hampshire
1 review
0 helpful votes
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SurveyJunkie
October 19, 2022

It has been a wonderful time getting the things my husband and I love

Date of experience: October 19, 2022
Utah
1 review
0 helpful votes
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Delivery issues
November 18, 2022

Adore Me has now twice missed delivery promises when paying extra for expedited delivery.

Date of experience: October 19, 2022
Texas
1 review
0 helpful votes
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Lovely
October 19, 2022

Wonderful love the items beautiful pieces would recommend

Date of experience: October 18, 2022
Tennessee
1 review
0 helpful votes
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Cute Plus Size Lingerie
October 18, 2022

I enjoyed shopping with Adore Me, and will definitely do it again. They had a lot of options to choose from. The prices were fair and reasonable. The clothing items were actually cute too, which can be difficult to find with plus size fashion.

Date of experience: October 18, 2022
Tennessee
1 review
0 helpful votes
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Sizes are an issue
November 16, 2022

I love Adore Me products, but I wish there was more support for sizing, especially across product lines. I've ordered several bras, all fitting differently. I also have needed to go down a size in the band and am unclear how Adore Me adjusts for that. I can't find anything on the app about that. The size chart doesn't mention comparisons or steps. I'll have to return these, as neither fit.

Date of experience: October 17, 2022
South Carolina
1 review
0 helpful votes
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RUN AWAY…. SERIOUSLY
November 15, 2022

This has been the worst company to deal with…
They have intentionally lied several times.
Haven't been refunded or item delivered.
Very bad business….

Date of experience: October 15, 2022
Arizona
1 review
0 helpful votes
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First time ordering
October 15, 2022

First time ordering and everything was perfect! Fit well and looks pretty. Thank you, will be ordering again.

Date of experience: October 14, 2022
Mexico
1 review
0 helpful votes
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Wrong order no help
November 14, 2022

I have ordered several times and never had a problem till this year. 3 times the first 2 were bras for a small person and I thought maybe I put the wrong information and checked and I put the correct. And since I live in another country it is costly to send back and takes long. So I kept the tiny bras and gave them to someone they would fit and lose out on my 50 dollars each time. Now this order since I didnt learn my lesson and ordered again they sent me something completely off I ordered 3 sets of bras and panties and what did I get? Some homemade looking clothes looking like curtains or sheets sewn together. Absolutely horrible and something I would never order. Now I have not gotten a reply from the higher ups they said 2 days were going on 3. And I knew they would not contact me they dont even want to refund me. For a whole 2 yrs the company was great now they just dont care anymore and just ship whatever is in front of them. How could they mistake 3 different sets of lingerie for clothes and 2 packs of clothes not even 3. I loved their product but have lost all trust with this one. Of your order is more then 100 dollars and they make a mistake say bye to your money. I am livid after waiting half a month and this is what I get. And no help from Adore me what so ever. The photos of what I got and what I ordered. Never again with this company

Date of experience: October 14, 2022
California
1 review
0 helpful votes
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Horrible
November 13, 2022

I've been charged so many random amounts and redeposited said amounts without a single explanation and every charge being different from $45 to $69 and my normal amount of $20. I've only gotten on box the items were alright nothing special i returned them and cancelled my subscription they charge me for next month and send me the box which is fine I know sometimes it takes a while for cancellation process. There is no reason for them to be charging me all these different amount with 0 explanation as to why.

Date of experience: October 14, 2022
New York
1 review
0 helpful votes
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I love all that Adore Me always have so many good deals and the shopping experience is always amazing! I love their products and the shipping does not take long! The packaging is so cute and overall it's great

Date of experience: October 14, 2022
Colorado
1 review
0 helpful votes
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I adore adoreme!
October 14, 2022

I'm a newly discovered trans-woman and adoreme have me the chance to finally be the woman I always knew I was. That have a great selection on sizes and styles.

Date of experience: October 14, 2022
New Jersey
1 review
0 helpful votes
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Great Products at Affordable Prices
October 14, 2022

Adore me has good quality items at affordable prices. Quick shipping and easy returns. I've been a customer for over 5 years and keep coming back to them.

Date of experience: October 14, 2022
New York
1 review
0 helpful votes
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Why am I getting charged?
November 12, 2022

I need to talk to someone cause I bought one thing and now you're charging me every month. Can't find any way to contact you on site

Date of experience: October 12, 2022
Texas
1 review
0 helpful votes
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Love it
October 12, 2022

Adore me has been wonderful. A goal has been to invest in pretty lingerie and well made foundation garments. I love the sets I've been ordering. They feel like fun flirty special gifts for myself. My husband loves them too!

Date of experience: October 12, 2022
California
1 review
0 helpful votes
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False advertising
November 11, 2022

Poor quality and off sizes. The color for one of my items was advertised white and was clearly pink when it arrived.

Date of experience: October 12, 2022
Missouri
1 review
0 helpful votes
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Underwire out on first wear
November 11, 2022

I have had a few of the full coverage Adore me bras and decided to get something more fun. The shelf bras underwire popped out first wear even though it was a proper fit (based on their chart and my size preferences. Poor quality

Date of experience: October 11, 2022
New York
1 review
0 helpful votes
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My first box
October 12, 2022

It was amazing! Everything fit perfectly and the styles were great!

Date of experience: October 11, 2022