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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I purchased underwear for my wife in the size and styles that she enjoys. The site allowed the transaction to go through but then I was informed days later that those sizes and styles weren't available. The 5 pairs of underwear were shipped in three separate shippings weeks after ordering
Adore me made things right when I didn't receive my elite box. Very happy with the service!
It has been a wonderful time getting the things my husband and I love
Adore Me has now twice missed delivery promises when paying extra for expedited delivery.
I enjoyed shopping with Adore Me, and will definitely do it again. They had a lot of options to choose from. The prices were fair and reasonable. The clothing items were actually cute too, which can be difficult to find with plus size fashion.
I love Adore Me products, but I wish there was more support for sizing, especially across product lines. I've ordered several bras, all fitting differently. I also have needed to go down a size in the band and am unclear how Adore Me adjusts for that. I can't find anything on the app about that. The size chart doesn't mention comparisons or steps. I'll have to return these, as neither fit.
This has been the worst company to deal with…
They have intentionally lied several times.
Haven't been refunded or item delivered.
Very bad business….
First time ordering and everything was perfect! Fit well and looks pretty. Thank you, will be ordering again.
I have ordered several times and never had a problem till this year. 3 times the first 2 were bras for a small person and I thought maybe I put the wrong information and checked and I put the correct. And since I live in another country it is costly to send back and takes long. So I kept the tiny bras and gave them to someone they would fit and lose out on my 50 dollars each time. Now this order since I didnt learn my lesson and ordered again they sent me something completely off I ordered 3 sets of bras and panties and what did I get? Some homemade looking clothes looking like curtains or sheets sewn together. Absolutely horrible and something I would never order. Now I have not gotten a reply from the higher ups they said 2 days were going on 3. And I knew they would not contact me they dont even want to refund me. For a whole 2 yrs the company was great now they just dont care anymore and just ship whatever is in front of them. How could they mistake 3 different sets of lingerie for clothes and 2 packs of clothes not even 3. I loved their product but have lost all trust with this one. Of your order is more then 100 dollars and they make a mistake say bye to your money. I am livid after waiting half a month and this is what I get. And no help from Adore me what so ever. The photos of what I got and what I ordered. Never again with this company
I've been charged so many random amounts and redeposited said amounts without a single explanation and every charge being different from $45 to $69 and my normal amount of $20. I've only gotten on box the items were alright nothing special i returned them and cancelled my subscription they charge me for next month and send me the box which is fine I know sometimes it takes a while for cancellation process. There is no reason for them to be charging me all these different amount with 0 explanation as to why.
I love all that Adore Me always have so many good deals and the shopping experience is always amazing! I love their products and the shipping does not take long! The packaging is so cute and overall it's great
I'm a newly discovered trans-woman and adoreme have me the chance to finally be the woman I always knew I was. That have a great selection on sizes and styles.
Adore me has good quality items at affordable prices. Quick shipping and easy returns. I've been a customer for over 5 years and keep coming back to them.
I need to talk to someone cause I bought one thing and now you're charging me every month. Can't find any way to contact you on site
Adore me has been wonderful. A goal has been to invest in pretty lingerie and well made foundation garments. I love the sets I've been ordering. They feel like fun flirty special gifts for myself. My husband loves them too!
Poor quality and off sizes. The color for one of my items was advertised white and was clearly pink when it arrived.
I have had a few of the full coverage Adore me bras and decided to get something more fun. The shelf bras underwire popped out first wear even though it was a proper fit (based on their chart and my size preferences. Poor quality
It was amazing! Everything fit perfectly and the styles were great!
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.

