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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
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We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great company and Great products
October 27, 2022

This company is always great. They are considerate and always try to provide the best service. They have great products at reasonable prices.

Date of experience: October 27, 2022
New York
1 review
0 helpful votes
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Fun way to explore new styles
October 27, 2022

The Adore Me box was a fun and exciting way to try new lingerie styles from the comfort of my home!

Date of experience: October 27, 2022
California
1 review
0 helpful votes
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Goin downhill...
November 26, 2022

My last order was disappointing. I didn't bother doing a return or exchange because there was already limited options for my size and bad previous return experience. I feel like the price and quality isn't worth it anymore compared to when this brand first started.

Date of experience: October 27, 2022
Desta W. Adore Me Rep
over a year old

Answered on ticket
3942679

New York
1 review
0 helpful votes
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Poor Customer Service
November 26, 2022

I emailed about an issue and still have not heard back.
On top of accusing me of keeping a bra that I returned.

Date of experience: October 27, 2022
Washington
1 review
0 helpful votes
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Excellent
October 27, 2022

Good quality clothes, good service, always having deals

Date of experience: October 27, 2022
Washington
1 review
0 helpful votes
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Adorable lingerie sets!
October 27, 2022

I had been looking at Adore Me sets for a while and finally gave in when I saw the black cat set for Halloween! And they had a great deal on 3 sets. They all looked great on me too!

Date of experience: October 27, 2022
Illinois
1 review
0 helpful votes
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Great product!
October 27, 2022

I love the subscription at Adore Me. The lingerie is cute, comfortable and sexy. My ONLY issue is how long it takes to ship. Waiting 2-3 weeks for my order is just too long compared to other companies.

Date of experience: October 27, 2022
Indiana
1 review
0 helpful votes
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Very very Satisfied I haven't received my second order yet, so I can't say anything more. Thank you

Date of experience: October 26, 2022
Georgia
1 review
0 helpful votes
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Love it
October 26, 2022

Love my new sets and the all around experience with Adore Me

Date of experience: October 26, 2022
Arkansas
1 review
0 helpful votes
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Great stuff!
October 26, 2022

They have a great product! It's kind of difficult to figure out how they figure their totals when ordering BOGO and sale items tho.

Date of experience: October 26, 2022
Illinois
1 review
0 helpful votes
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Love Adore Me!
October 26, 2022

I love the styles and the fit of Adore Me. I've been a customer for years and especially love the Contour lines.

Date of experience: October 26, 2022
South Dakota
2 reviews
0 helpful votes
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Nice quality
October 26, 2022

Nice quality lingerie so far, not quite my style in much of their merch but the pieces I've found have fit, are not uncomfortable, and look nice. Signed up for Elite box, first one was a total bust and I was a bit down about the cost of what they included, but I'll give it a couple more mths to see if contents improve. Return of unwanted box items was beyond easy - put back in box, seal, drop in post box.

Date of experience: October 26, 2022
New York
1 review
0 helpful votes
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Another excellent purchase
October 25, 2022

Always excellent fit and quality. Reasonable delivery time. Great prices!

Date of experience: October 25, 2022
Louisiana
1 review
0 helpful votes
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It was pretty
October 23, 2022

I got everything that I ordered and they are all so pretty

Date of experience: October 23, 2022
Pennsylvania
1 review
0 helpful votes
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Occasionally I've ordered items and have gotten wrong sizes but other than that and having the patience w/delivery always delayed or whatever. I'd say 2.5 stars adore me...#stepyurgameup

Date of experience: October 21, 2022
South Carolina
1 review
0 helpful votes
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Never order from here
November 21, 2022

When I would order stuff for my girlfriend, they would give me a delivery date. When the date showed up the packages were always late by at least a week, even when I had them shipped priority! So all I can say is I will not order from here again and I would advise you that you will wait forever on your stuff if you order. Not a well run company at all, customer service takes a backseat when it comes to getting your order!

Date of experience: October 21, 2022
Washington
1 review
0 helpful votes
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I adore Adore Me
October 21, 2022

Good quality at a fair price. Easy to skip a month or do a return, if needed. Has been a great company to do business with.

Date of experience: October 21, 2022
Texas
1 review
0 helpful votes
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Love my order
October 21, 2022

Had no issues with the order everything fit good and I'm very pleased

Date of experience: October 20, 2022
Florida
1 review
0 helpful votes
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Losing my packages and charging me $$
November 19, 2022

The products themselves are good. Cute stuff, they definitely listen to what you like/don't like, though I didn't like the last box I got. The real issue, and why I will never shop here again, is because TWICE they have charged me for not sending in my subscription box (which is not true, I have proof of shipping the box back) each time taking $250 out of my bank account without even so much as a warning! When I called to see why I received the email saying my box was returned but did not have any items they said that the warehouse just didn't receive my box? So they charge me even though they have proof that I shipped my items back. If this happens once, okay whatever. But twice is just ridiculous and I'll never use this company again and will not be suggesting it to any friends. I will say they were quick to remedy the money issue but it doesn't make up for the root issue of them not managing their items well.

Date of experience: October 20, 2022
Minnesota
1 review
0 helpful votes
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Great products quick
October 20, 2022

Seamless browse selection and purchase. Great pics size info ordering i easy and s few days they here tada!

Date of experience: October 20, 2022