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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I was really looking forward to wear new set. But again, to my luck, it didn't fit.
Sad
I was dissatisfied in my last order. The quality of the 3 sets I purchased has declined from 2 years ago and the packaging is cheap now. Prices have gone up.
Hello Melissa,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
I have tried so many places to purchase bras that fit well, and ADORE ME has the best bra & panty sets and they are all very beautiful. Very pleased with every purchase.
Everything i bought was very high-quality, comfortable, and looked great on me. I'd say the shipping took an average time- not fast, not slow, just in the middle. Honestly, even if it were slow, i'd still buy again because i loved my set so much lol. I would definitely recommend this brand to others (actually, i've already told like two people to buy from them).
I love this service and always get the best quality clothing and lingeries from Adore Me...must haves!
I signed up for the elite box to try it out, nothing really was my thing so I decided to cancel my subscription. As it turns out, every item I sent back I was charged for. I called and asked for my money back (~$500) and was luckily given a refund. That was two separate instances. After the second I tried to cancel my subscription online. I was unable to do it on my own, so I called to cancel it, they said they would take care of it. I was then again charged for every item in a box I never even opened and another box that I had returned before their due time of return. That's 4 times they have charged me upwards of $200 for each box that I returned, saying each time that it was a flaw with the scanning. After the third time I told them to take off my billing information to keep it from happening again. I just happened to look at my bank account and saw that they charged me again and I can't get a a hold of customer support. Very displeased.
Hello Alli,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
- We aim to better cater to your needs in the future!
Take care!
Product was good but my card was charged at a later date without authorization for an in store credit so I lost trust with company.
Hello Justin,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer, and I guarantee you that we'll take this into consideration to make the webpage a lot friendlier for our customers.
Have a nice day!
Love the quality of all my Adore Me items, long lasting great product
Everything was super nice and comfy. Can't wait until my next box.
It's always a great experience shopping at Adore Me. My only complaint is with the matching bra & panty sets. I would love to have the choice of full coverage briefs along the other choices for the panty. I like my panties to cover most of my stomach. The thongs, cheekies, and boy shorts really don't work for me.
I was automatically re-enrolled in the vip membership and charged the first time I made a purchase after cancelling it.
Hello Erin,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer, and I guarantee you that we'll take this into consideration to make the webpage a lot friendlier for our customers to avoid this happening.
Have a nice day!
I am delighted with what they send me, all the clothes they send me are very comfortable and I consider them with good quality.
The bras feel horrible, are not supportive and the color does not match the website.
The site constantly glitches on BOGO deals and does not give you the free bra.
Additionally, each time I buy as a non VIP member the website signs me up as a VIP member
Hello Briann,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
If you ever have a problem while redeeming our BOGO or any other offer, please contact us so we can help!
Take care!
Adore Me is the place for a perfect fit every time
I am in my 60s
Athletic build wide breasted, wide hipped at 105lbs. For a petite woman Adore Me is always my go to place. Their commitment is to every woman. And I mean every. Thank you Adore me!
Every single purchase I have made has taken 3-4 weeks to arrive. Which is contradictory to what the posted shipping schedule on the website and/or app states. So don't buy anything for a special occasion unless you don't need it for a month. Also - there are some very cute styles, however the fabrics they use are mostly mesh and not overly soft.
Hello Jacklyn,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
We're putting all efforts into shipping out the orders as soon as possible but also on making sure as much as we can that you won't experience such delays going forward.
Take care!
I have been using Adore Me for a while now and I love it. The variety of under things blows my mind. I have so many beautiful lingerie that were not that expensive. My husband is actually excited for the next box too.
I used my accurate measurements and neither the top or the bottoms fit correctly both were baggy in certain areas they shouldn't be.
Hello Abby,
Thanks for reaching out to us!
Sorry to hear you're having trouble finding the best fit! We know that online shopping can be a little tricky so that's why I'm here to help!
*Just above the size drop down box that's found on each set's/item's display page, you can find the Size Guide link which brings up our helpful Size & Shape Guide.*
- There, under the Bra Fit Guide, you can find our bra calculator. It's a great way to find your best size, based on your bust and band measurements. Simply input your measurements and we'll share your best Adore Me fit.
- You can also find helpful size charts for our product selections and some helpful bra Shape & Padding tips.
**Are you in between sizes? Is the set you love out of stock in your size? We got you covered!**
You can try your sister size. It helps you find a similar fit while adjusting the size. Just make sure to adjust accordingly and that's it!
**Useful deets:** if you opt for a larger band size, the proportions of the entire bra will become larger, thus, you'll need to make the cup smaller.
- For example - if your true size is a 34D, and you'd like to adjust, your options are a size 36C or a 32DD.
Hope this helps! I'm here if you need more help.
Shopping from your mobile phone? Try our App on either Android or iOS: https://link.adore.me/app - for cool, exclusive perks & promos.
Best,
These sets have been just great all around. The stitch on these bras are very strong in the underwire area. All sets have fit beautifully.
I absolutely love adore me! It's super easy to skip a month if you need to. The return/exchange policy is out of this world. There are so many different items to choose from, anyone can find something that they love. It's work every second of time.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello Kristine,
Thanks for sharing your feedback with us. We appreciate it!
I contacted you about this issue in your email to help you with your exchange.
Have a lovely day!