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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I ordered a couple sets for the first time and was extremely impressed with the fit a quality of the products. They are a little pricey so I have to order a little at a time.
I love the website very easy to use to find so many cute things, I love all the cute clothes, lingerie and bras and panties and everything is such high quality.
Fits so good and so flattering! Which is so difficult to find in a 36F, but this is perfect. It was a big hit with my hubby ;)
The outfits I bought are cute but aren't for me. They aren't made very well. I know every body is different so things won't fir exact to pictures but they should fit to size. Some of the lace gets in the way of clips. I got the outfit that had kind of a collar and it was just being pulled down by the front of the outfit and didn't look cute. I'm sure they would just look a little different on others.
I have not been disappointed yet everything always fits
Heard mixed reviews about AdoreMe's product. I bought 3 sets and am very happy with what I got.
I had to exchange a pajama set that didn't fit. I could not process the exchange on the app, and ended up having to call customer service to process it. I got my return shipping label, and sent back the item in the original packaging the same day. The item was not worn and was not damaged when it was shipped. However, a few days later I got an email notice that the item was received as damaged and I was charged $20. I tried to dispute it through customer service, but was told they couldn't do anything since the item was marked as damaged when it was received, even though they couldn't describe the damage.
Hi Spring, thank you for reviewing us! We are sorry to hear that your exchanged product has failed our sanitary inspection. Kindly note that we only accept products in their new and resellable condition. Products received 30 days after delivery, dirty, damaged or incomplete will not be accepted. We retain this policy to help ensure you consistently receive good quality garments from AdoreMe.com. Please write to us and let us know the order number to investigate further. Best regards,
Hi Don, thank you for taking your time to review us! I am very sorry to hear you had such an unpleasant experience. Please write to us telling us a little more about what happened to help you with your case, we hope to hear from you soon. Best regards,
Every choice item in my size was out of stock. Found some things I really liked and then not available in my size.
Hello Sue,
Thanks for contacting us.
I'm happy to share some helpful deets about our products' availability.
*For the sake of variety, many to most of our sets are only available for a limited time. See something you love? Don't hesitate!*
In case you miss out on a set you like - we replenish many popular items around the middle of every month.
- Check back from time to time to see if your preferred set is back in stock.
**Just a reminder:** we have a brand new collection with tons of great new products during the first week of every month.
If you need more info, please let me know. I'm happy to help!
Shopping from your mobile phone? Try our App on either Android or iOS: https://link.adore.me/app - for cool, exclusive perks & promos.
Best regards,
Great customer service, great value! Sexy lingerie.
Paid for express shipping and item did not arrive for 10 days.
Also, realized you are taking money from my credit card without my approval. I want a refund for the shipping and want the $ you have taken to be reimbursed to my credit card!
Hello Mark,
Thanks for reaching out to us about your order 410252051
Sorry to see you didn't get your goodies on time. I'm here to make this right!
I see you should've received your order within November 4 - November 7 but sadly this isn't the case.
***Since you didn't enjoy the faster shipping you paid for, I've now refunded the $14.95 shipping fee back to your card.***
- We're all set! There's nothing else you need to do at this time and the refund should show up in your charged account within 3-5 business days.
We apologize for any inconvenience caused by the delay.
*We'll work to make sure as much as we can that going forward you'll receive your orders within their estimated delivery time.*
If you need further assistance with this order or anything else, please let know. I'm happy to help!
Best regards,
I was skeptical at first. I'd bought lingerie from another place and it wasn't flattering at all. The pieces were made with no stretch material. Basically what is used to make doll clothes. I took the leap with Adore me and the 1st set I bought fit amazing. Quality material, nice stretch fabric and hubby loved the look. I bought 3 more sets just this week!
After waiting since august for a box to actually get made to send me with no reason as to why it wouldn't work one was finally shipping this month! Except now the tracking seems to be not working and the box possibly lost?
Hello Lauren,
Thanks for reaching out to us.
Sorry to hear your box wasn't delivered yet. I'm here to help!
*Over the past few months, shipping carriers saw more demand than ever before. It resulted in a number of different types of delays. Even so, our shipping partners are putting all effort into delivering your box.*
We apologize for any inconvenience caused and want you to know that we're here to help, if needed.
**Based on its tracking - it looks like your box will be delivered soon.**
You can follow the shipping by clicking here
Tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=4201177692612927005778020000549814%2C&tABt=false
**Kind request:** *unless your box is delivered, please refrain from clicking the Confirm delivery & start checkout button in your Elite dashboard, as that can lead to account errors.*
In case the box's 7 day try-on time will start before you receive it, please let me know so I can help.
No matter the challenges - our resolve & dedication to offer you a great experience remain the same!
I'm here if you need help with anything else.
Sizes are various. Nothing fits correctly no matter what I try. A lot of rge materials feel very cheap.
Thank you so much for taking the time to review us. We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc. Kind regards, Adore Me [email protected]
Love the product very good quality. Will order from here for as long as possible.
I've purchased quite a few things from this company. I've never been disappointed. Everything fits very well and everything is comfortable. Love their products
I have always found lingerie shopping to be a nightmare. Nothing ever fits how I Prefer and buying items in a set is just not possible. But this set is seriously spectacular! It fits like it was custom made just for me! My husband is going to love his birthday gift this year.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michelle, We're always glad to hear from shoppers—thanks for the review! We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. However, please note that you may send back the entire set for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Please let us know by email or phone if there is anything further, we may do to help. Kind regards,