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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
2 helpful votes
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Great service and great products
June 22, 2014

Great service and great products. Looking forward to getting more as I can afford them.

Date of experience: June 19, 2014
Adore M. Adore Me Rep
over a year old

Hi Mary,

Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website during the first week of each month, so check in often for great new styles!

Please let us know if you have any questions, or if there is ever anything we can do to assist you.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com

Utah
1 review
2 helpful votes
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Everything that I have purchased on AdoreMe has been wonderful. I love the reasonable prices and the great selection.

Date of experience: June 19, 2014
Illinois
1 review
1 helpful vote
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One of my favorite websites!
June 21, 2014

One of my favorite websites! I won't buy bras anywhere else anymore. Extremely affordable and comfortable, sexy and cute! You can't beat the quality and prices

Date of experience: June 18, 2014
Texas
1 review
1 helpful vote
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AdoreMe is fast friendly site that provides cute lingerie at an affordable price. It's the only site that I use to buy lingerie. :)

Date of experience: June 18, 2014
Adore M. Adore Me Rep
over a year old

Hi Breanna,

Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.

We have a brand new collection on the website each month; check in often for adorable new styles!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Texas
1 review
1 helpful vote
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Love it can't wait to get my other orders in! The bathing suit I got fit perfectly.

Date of experience: June 17, 2014
Adore M. Adore Me Rep
over a year old

Hello
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your bathing suit.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great lingerie news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Michigan
1 review
1 helpful vote
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I love the product and variety!
June 20, 2014

I love the product and variety! Customer service was friendly!

Date of experience: June 17, 2014
Massachusetts
1 review
1 helpful vote
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So easy to use, I receive my gorgeous pieces in just a few days, I do miss receiving the box on my second purchase and how you can only use one code per purchase. Other than that I'm extremely happy!

Date of experience: June 17, 2014
Texas
1 review
1 helpful vote
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Everything comes in great condition just as shown, and quickly!

Date of experience: June 17, 2014
Adore M. Adore Me Rep
over a year old

Hello Shyla,

Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website each month; check in often for adorable new styles!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Arkansas
2 reviews
1 helpful vote
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I absolutely love adore me!
June 20, 2014

I absolutely love adore me! They have so many different sizes, colors, and styles. You're bound to find one that you love

Date of experience: June 17, 2014
Adore M. Adore Me Rep
over a year old

Hello Sarah,

Thank you for reviewing Adore Me!

We are so glad to hear that you enjoyed your shopping experience with us. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

We have a brand new collection on the site during the first week of each month, so check in often for a great new selection of lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Pennsylvania
1 review
1 helpful vote
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I love my set!
June 20, 2014

I love my set! It fits perfectly and was well made. It even came all wrapped up in pink tissue paper in a cute box. I have already recommended AdoreMe to friends :)

Date of experience: June 17, 2014
Adore M. Adore Me Rep
over a year old

Hi Tricia,

Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.

We have a brand new collection on the website during the first week of each month, so check in often for great new styles!

Did you know you could earn free sets by recommending Adore Me to friends? Refer friends through your personal link in your showroom and you’ll get $15 each time a new friend makes a purchase! We say sharing is caring, and everyone wins when gorgeous lingerie is involved!

Please let us know if you have any questions, or if there is ever anything we can do to assist you.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Colorado
1 review
1 helpful vote
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Every set I order from AdoreMe is perfect! It comes on time and fits really well. Love love love AdoreMe.

Date of experience: June 16, 2014
California
1 review
1 helpful vote
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Wide selection got things when I was expecting them

Date of experience: June 16, 2014
Texas
1 review
1 helpful vote
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Everything fits great!
June 19, 2014

Everything fits great! Ocassionally bottoms seem smaller than mentioned on the size charts, but for the most part, everything is well made and it helps that everything is almost the same price! Great sight!

Date of experience: June 16, 2014
Canada
1 review
1 helpful vote
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Responses were quick and accurate
June 19, 2014

Responses were quick and accurate. Very polite and professional!

Date of experience: June 16, 2014
Oklahoma
1 review
1 helpful vote
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Always great product
June 19, 2014

Always great product. Love the simplicity. Do wish there was more variety for bigger girls but it's a start!

Date of experience: June 16, 2014
Adore M. Adore Me Rep
over a year old

Hello Stephanie,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoy our products. Shopper feedback helps us improve our site overall, and we value your comments. We will take your suggestion into consideration.

We have an adorable new lingerie collection on the website each month; please check back soon.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Minnesota
1 review
2 helpful votes
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I have enjoyed each bra and panty set. They have all fit well and are comfortable. I'll keep buying!

Date of experience: June 16, 2014
Adore M. Adore Me Rep
over a year old

Hello Molly,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your purchases. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great lingerie news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Arizona
1 review
1 helpful vote
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Fast shipping and great quality products. Love it!

Date of experience: June 16, 2014
Washington
1 review
1 helpful vote
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Loved the bathing suit I ordered
June 19, 2014

Loved the bathing suit I ordered. It was so cute and fit perfectly!

Date of experience: June 16, 2014
New York
1 review
5 helpful votes
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This website is nothing but a scam.
You order something and then they attempt to steal $39.95 of your money each month thereafter.
I was told I signed up and clicked OK agreeing to this 4 times through the checkout process. THAT IS A LIE.
Customer service was rude, arrogant and I had a very hard time getting the money they attempted to steal returned.
No way of cancelling your subscription and no way to remove your credit card from this website.
I believe what this website is doing is illegal and should be shut down.
How many people have been scammed and did not realize that they were being charged every month for something that they did not know about?
ADVICE BUY FROM A REPUTABLE ONLINE MERCHANT>

Date of experience: June 14, 2014
Adore M. Adore Me Rep
over a year old

Hello Victoria,

We are sorry to hear you felt misled by the membership. That was certainly not our intention.

The VIP Membership is only one of two payment options (the other is Pay As You Go, our one-time purchase option) you select during checkout with your first order. It is an active but flexible membership, meaning that you are not obligated to make a purchase each month, but that between the first and fifth of each month our VIP Members visit the site and either make a purchase or skip the month. It's a button in your showroom, and you may skip as many months as you'd like.

If you do not skip or make a purchase between the first and the fifth, you'll see a $39.95 charge on the card, and this amount with turn to store credit available for use at any time. The terms and conditions of membership are stated twice during checkout, once more in membership confirmation, in the two reminder emails and in numerous locations on the site. We apologize for any inconvenience this confusion may have caused and also for the dissatisfying customer service you received. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.

Moreover, as stated in our Terms and Conditions, here: http://www.adoreme.com/terms-conditions, customers are free to cancel their membership at any time by calling Client Services (8:30-8:30 M-F EST) and speaking with a representative. Also, credits resulting from the monthly charge on the 6th can be directly refunded up to 30 days past the date of the charge.

Please let us know if there is anything further we may do to help. We are available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Washington
1 review
1 helpful vote
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I love Adore Me!
June 15, 2014

I love Adore Me! Great prices, friendly customer service, and a wonderful selection!

Date of experience: June 12, 2014