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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've had a wonderful experience with adore me. I love their lingerie.
I love it so comfy never want to take it off defiantly going to buy more from my wish list
Hello Amanda,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Found what I wanted and had no problems with anything.
Loved the designs, quality, and fit of the products I bought, will buy again!
Hi Jerusha,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
You guys are great and buying this stuff for my wife keeps me out of trouble thanks again
Hello Paul,
Thank you for reviewing us. We are so glad to hear that!
Did you know we launch a new collection during the first week of each month? Check in soon for more great sets that your wife will adore!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
AdoreMe is amazing! I have loved every single piece I have received from them. I am 5'7", just over 200 pounds, and very, very pear shaped. Everything I have ordered has fit, I love that bra and underwear sets can be sized separately, and the materials used are excellent. The sleepwear especially fits, looks beautiful, and is soft and exquisite. I adore AdoreMe!
PS:
I've noticed a lot of comments about the VIP status. I have been set up under VIP status for several months, and I get an email every month to remind me that I have 5 days to skip the month, if I so choose. I did forget once, but I used the store credit to buy my now favourite set of pajamas. I was never under any false impressions and knew from the very beginning that I would be charged the amount if I did not skip the month (which takes less than a minute to do, by the way).
Hi Jessica,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
We have a brand new collection on the website each month; check in soon for adorable new styles!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
They were so comfortable and beautiful when I put them back on. I love this set!
Hi Michelle,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
This is the WORST site to orser lingerie from. I saw their add on facebook and I thought i would try it out. I sign up, order a set, and receive it. First off, the bra is the most uncomfortable piece of crap I've ever owned, second they enrolled me in what they say is a free VIP membership but i was being chared 39.95, monthly, and it was put on my account as store credit. When i noticed this, i called their 1800 number and the lady was very rude and refused to refund me the money they had been charging me since august! So. Ihad my mother call them and the lady explained to my mother that it was a "free" membership but you have to look further into it to find out they charge you a monthly fee. Because free apparently means 39.95. So after demanding to speak to management, she finds out she can email them and get a full refund. So i did receive a full refund but i will still never ever buy feom these con artists again! Worst company alive! Although i do recommend victoria secret, never been steered wrong their (:
Hello,
Thank you for your review. We do apologize for the dissatisfying customer service you received. This is totally unacceptable and we assure that we are going to investigate this issue.
Regarding the membership, it is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy.
Members enjoy many lingerie perks and benefits: http://www.adoreme.com/how_it_works
That being said, we apologize for any inconvenience we may have caused you. Please do not hesitate to contact us with any further queries. We will be happy to assist you.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
I've been pleased with everything from Adore Me so far. The pieces always arrive promptly and fit well, as advertised.
Hi Rachel,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Amazing quality and incredibly cute as well as it arrived quickly in adorable packaging! What more could I want!
Hello Emma,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Fabulous! I love the time from order place to arriving, the comfort, have my size, comfort and sexy. No more granny lingerie for me.:-)
Hi Denise,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The sizing chart was easy to read and accurate. The set I bought arrived fairly quickly and came wrapped in tissue in a little black box. Very cute packaging! The set fit me well and looked nice.
Hi Miranda,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Great price and really good quality. True to size. I will be buying from them again.
Loved the lingerie! And when something didn't fit correctly it was an easy return and exchange! Couldn't ask for better service!
Hello Jacey,
Thank you for reviewing us.
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Probably the only place I am going to buy bras from now on. They have adorable styles in sizes that actually fit me. It's amazing finding bras that fit well, are supportive, and also cute, and everything I've bought here meets all those.
Hello Jessica,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love the selection! Everything I have ordered has shipped super fast & always looks great! Also quality materials that last plus amazing customer service.
Hello Alison,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I have loved all of the products I've received so far and the packaging is wonderful! The only reason I haven't given 5 stars is because it's very inconvenient to have to opt out of the monthly purchase. The money is removed from my checking account and credited on my AdoreMe account each month unless I remember the date I have to log on and opt out of that for the month. Read the fine print when signing up... I didn't realize this would be the case until I got an email the first month on the date that the opt out option expired. I do however recommend the products. They look great, are comfortable and hold up well.
Hello Erica,
Thank you for your review. We are glad to hear you enjoyed the products.
Regarding the membership, is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com
Members enjoy many lingerie perks and benefits, want to learn more? Here’s how the VIP Membership works: http://www.adoreme.com/how_it_works
Please let us know if you have any questions, we’re happy to help!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Great customer service. Beautiful, silky and luxurious lingerie. Fits perfectly and very sexy. Love it and will be buying all my lingerie through Adore Me
Hi Nicolle,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Experience was great! I will continue ordering from Adore Me. I love the products and the timely manner of getting my order! Thank you!
Hello Megan,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi Danielle,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com