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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Jessica B.
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Love the bras and panties
December 29, 2014

Love the bras and panties. Super fast shipping and perfect fit.

Date of experience: December 26, 2014
Adore M. Adore Me Rep
over a year old

Hello Jessica,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Canada
1 review
0 helpful votes
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Okay well I found this site through a friend and thought hey might as well try it first order was nice even though it didn't fit which was an extreme disappointment it tells you to order a size up from your normal size so i thought not to risk it order 2 sizes up but it fit like a medium i would say. So i thought hey I'll try order something else in a different size so i ordered 2 and paid 32$ more for express shipping which on their site says air next day delivery! Its been a week now and nothing I feel extremely ripped off, and their live chat is a joke! Seems like a computer! And i have no way to call their 1800 number! So all in all im going to cancel my vip member ship and never order again! I advise people never use this site EVER!

Date of experience: December 26, 2014
Adore M. Adore Me Rep
over a year old

Hello Dallas,

Thank you for your review. We are terribly sorry to hear that!

We deeply apologize for the inconvenience and hope you understand that occasionally a shipment may be delayed due to circumstances beyond our control. Upon further investigation we see that the expected delivery is on or about 01/03/2015. You can check this information here: http://tracking.asendiausa.com/t.aspx?p=LM630343181US

That being said, we were happy to refund the $32.11 expedited shipping fee to your CC. This will be available in your bank account in 2-3 business days.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

Virginia
1 review
0 helpful votes
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Love it
December 28, 2014

Love it. Perfect fit and so comfortable! Exactly as described.

Date of experience: December 25, 2014
Adore M. Adore Me Rep
over a year old

Hello Krystyn,

Thank you for reviewing us! We are thrilled to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

New Jersey
1 review
0 helpful votes
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Fast shipping and great fit
December 28, 2014

Fast shipping and great fit. I recommend using the measurements on the sit. Perfect!

Date of experience: December 25, 2014
Adore M. Adore Me Rep
over a year old

Hi Dara,

Thank you for reviewing us, we are so glad to hear that!

Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it quick!

Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

New Jersey
2 reviews
0 helpful votes
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In a word Excellent!
December 28, 2014

In a word Excellent! Great quality very pretty, good fit. I wood recommend to anyone. The corset I got is great. The red is rich in color perfect for the holidays

Date of experience: December 25, 2014
Adore M. Adore Me Rep
over a year old

Hello Paula,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Texas
1 review
0 helpful votes
Follow KiErin W.
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Love it!
December 27, 2014

Love it! It fits perfectly... my boyfriend loved the color & style. Will be ordering again soon!

Date of experience: December 24, 2014
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Puerto Rico
1 review
0 helpful votes
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It's gorgeous and it fits great, I'm very happy :)

Date of experience: December 24, 2014
Adore M. Adore Me Rep
over a year old

Hi Ashley,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

New Jersey
1 review
0 helpful votes
Follow Alyssa M.
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The best lingerie I've ever gotten!
December 26, 2014

The best lingerie I've ever gotten! It's so comfortable and all their styles are really cute. I get all my stuff from here now, I would definitely recommend it. (:

Date of experience: December 23, 2014
Adore M. Adore Me Rep
over a year old

Hi Alyssa,

We’re always glad to hear from happy shoppers—thank you!

It’s good to know you had such a great experience.

Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

New York
1 review
0 helpful votes
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I low the items I received, and so did my husband ;)

Date of experience: December 22, 2014
Adore M. Adore Me Rep
over a year old

Hi Marissa,

Thank you for reviewing us! We are delighted to hear that you enjoyed your new lingerie sets. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

New Jersey
1 review
0 helpful votes
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Great shopping experience I never have a problem always reliable!

Date of experience: December 22, 2014
Adore M. Adore Me Rep
over a year old

Hi Alexzandra,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Washington
1 review
0 helpful votes
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Great product and appreciate the no hassle returns

Date of experience: December 22, 2014
Arkansas
1 review
0 helpful votes
Follow anne s.
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Item was delivered when it said it would be. Quality fabric. Fit perfectly.

Date of experience: December 22, 2014
Adore M. Adore Me Rep
over a year old

Hello Anne,

Thank you for reviewing Adore Me! We are thrilled to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Illinois
2 reviews
0 helpful votes
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After three orders I have mixed reviews. My first set was great and fit well (I chose my size based on measurements). My second set also fit well and was very cute, however was slightly lower quality. Even using special care when washing and not drying on a rack the lace shell was pilling after the first wash (and no wear). My third set did not fit at all (same size as the others). It was a balconette style and dug into my sternum - the design was not typical of stuff I have previously gotten from other companies such as VS. The cup size was also way off. I didn't realize I was unable to return it or exchange until I tried to do that. They need to make it much more clear before purchasing that an item cannot be returned or exchanged. Overall a mixed bag. The quality is ok, the pieces are cute, and the design/fit seems to vary a lot. I guess you get what you pay for.

Date of experience: December 22, 2014
Adore M. Adore Me Rep
over a year old

Hello CK.,

Thank you so much for your feedback. This information helps us to hear about our products directly from the source that matters the most: our customers.

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop. However, we do understand that shopping online for intimates can be tricky. Our lingerie is made from a variety of materials including lace, silk, satin, mesh, elastic therefore the fit is slightly different per style and we encourage you to direct any sizing questions to customer service via email, phone or chat prior to ordering, to ensure the set will fit right.

Moreover, we always mention on the sale page that final sale sets can only be exchanged for same style, different size, while stock lasts.

That being said, we apologize for any inconvenience we have caused you. Please do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

California
1 review
0 helpful votes
Follow Diana R.
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I really like it, it beautiful and comfortable, can't wait for more.

Date of experience: December 21, 2014
Adore M. Adore Me Rep
over a year old

Hi Diana,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

New York
1 review
0 helpful votes
Follow EMILY D.
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I always have a great experience with AdoreMe. They always are so caring, understanding, and thoughtful

Date of experience: December 21, 2014
Adore M. Adore Me Rep
over a year old

Hi Emily,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Utah
1 review
0 helpful votes
Follow Mykala h.
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Love love love the nighty super comfy not that sheer at all. So if your someone like me who isn't too comftorable wearing sexy things this is defiantly something that you should get. Plus of course your hubby will love it as well :)

Date of experience: December 21, 2014
Adore M. Adore Me Rep
over a year old

Hi Mykala,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Missouri
2 reviews
0 helpful votes
Follow Laurel P.
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I have LOVED everything I've purchased from AdoreMe! They website is easy to navigate, their packaging is adorable, and their items always fit and are beautiful! LOVE THEM! I just recommend them enough!

Date of experience: December 21, 2014
Adore M. Adore Me Rep
over a year old

Hi Laurel,

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Oregon
1 review
0 helpful votes
Follow Elizabeth W.
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Top of the line lingerie for prices that don't break your pocket book. They have exactly what I'm looking for, sexy, flattering, comfortable pieces that fit the first time right out of the box. I will truly never go anywhere else again. On top of that they have fast delivery, and out of this world customer service! AND to sweeten the already delectable pot, your 6th set is on them. Completely free every regularly priced 5sets you buy, you get a 6th one free! As I said they got my business lace, satin and silk ;)

Date of experience: December 21, 2014
Adore M. Adore Me Rep
over a year old

Hello Elizabeth,

Thank you so much for your review. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Minnesota
1 review
0 helpful votes
Follow Caralee M.
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I have had a wonderful experience with Adoreme. Everything that I have purchased has been great! 100% satisfied with colors, sizes and prices. The little perks that Adoreme offers are wonderfu as well!

Date of experience: December 20, 2014
Adore M. Adore Me Rep
over a year old

Hi Caralee,

Thank you for reviewing Adore Me!

We are so glad to hear you enjoyed your experience with us. Our goal is to provide you with a dazzling selection of lingerie and spectacular service each time you shop, and it is always wonderful to hear from satisfied shoppers.

We have a brand new collection on the website during the first week of each month, so we have the best selection of styles during that time. And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Maryland
1 review
0 helpful votes
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I'm still unsure about the monthly charge stuff, but the set I received is wonderful. It has absolutely no padding in the bar so it was super comfortable to me.

Date of experience: December 20, 2014
Adore M. Adore Me Rep
over a year old

Hi Tiffany,

Hello
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com