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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I bought lingerie for my wife and each outfit I bought fit her perfect
I was a little wary about ordering lingerie online but my fears were laid to rest when I got my first shipment. Everything was better than I expected, my shipment came right on time and the bra and panty set was a better quality than I'd hoped for. I'm definitely ordering another very soon.
I was uncertain of my bra size. The sizing instructions were accurate for the product and I was very pleased with my order. The order also came on time as expected. I would recommend Adore Me to my friends in a heart beat. Thus far, I have been nothing but happy.
Hello Stephanie,
Thanks for letting us know!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Love it! I will recommend Amore me to all my friends.
Hello,
Thanks for letting us know!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love everything on Adoreme.com I cannot wait to make more purchases and everything that I buy fits me perfectly!
Hi Catherine,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
FABULOUS. The material is not only a gorgeous color but it is extremely soft and fits very true to size. The ties can be a little awkward but it's just about placement and how you tie them. Looking forward to wearing it!
Hello Cassie,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I loved my set, it is sexy and makes me feel beautiful.
Hi Shannon,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I have been attempting to unsubscribe from their "VIP" list. I am not yet successful. I have called numerous amounts of times, and the line is disconnected or busy. Thankfully, I caught the $39.95 early on and requested a refund (still waiting). I am unhappy with the customer service. I have called *******2367 and I have not been able to get in touch with anyone. It would be great if a company had a working line or even replied to emails.
Hello Juliette,
We are sorry to hear that you have not been able to reach us by telephone.
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
You are automatically enrolled in their VIP membership with NO option to just pay once. I am looking at the reviews and am constantly seeing AdoreMe reply claiming "The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order." NOT TRUE. I ordered from them once and there was no other option. I received my order and it was true to size, cute. I actually love it! But What I hated was the next month when suddenly I had lost $40 from my bank account to a purchase I never authorized! Anyway, I emailed and they told me that I had to call to cancel. Ain't nobody got time for that! Instead it was easier for me to cancel my credit card, which I can do online with a few simple clicks, instead of wasting 2 hours on hold (which I also did). I eventually did use the store credit for another product I LOVE and there was still no way to opt out of the VIP Membership! If I ever take a risk of ordering from them again, I will definitely use a prepaid credit card with only $40 on it, so they can't TRICK me and FORCE me into a monthly payment. SHAME ON YOU AdoreMe!
Hello Melissa,
We are sorry to hear your Adore Me experience was unpleasant.
However, it is certainly not our intention to mislead customers or force them into a membership!
All our customers are given two options upon checkout: the VIP membership and the Pay As you Go option.The terms and conditions of membership are stated during checkout, in the membership confirmation email, in the reminder emails before the fifth and in numerous locations on the site.
Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
What a awful experience! Do not get involved with this site or company, Ever! They make recurring withdrawals out of your account monthly without authorization. You can never get threw to customer service. People need to get this site investigated by better business and file complaints for fraudulent activities, scamming, bait & trap etc... I've been on 2 different phones now for going on 30 minutes with no one answering my calls. I want a refund and this account cancelled with no more recurring withdrawal's coming out of my account. I can be reached at *******861 lets see if adore me calls me back to take care of this problem
Hi Melanie,
Thank you for your review. We are sorry to hear you had trouble contacting us.
The membership is one of two payment options (the other is Pay as You Go) customers select during checkout with their first order. The terms and conditions of membership are stated twice during checkout, once more in membership confirmation, in the reminder emails and in numerous locations on the site. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
I'm pretty sure the customer service is non-existent when you try and call you will be put on hold for 20+ minutes no matter what time of the day. I tried to cancel my VIP membership (which is such a scam) and I can't even do that because I CANT GET AHOLD OF ANYONE! It's ridiculous for such poor quality lingerie. I will never shop here again and I suggest everyone does the same.
Hello Kelsie,
We are sorry to hear you have not been able to reach us. We deeply apologize for the inconvenience.
The membership is one of two payment options (the other is Pay as You Go) customers select during checkout with their first order. The terms and conditions of membership are stated twice during checkout, once more in membership confirmation, in the reminder emails and in numerous locations on the site. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
I love adore me they always have new stuff and the you cannot beat the pricing. Over all very happy and i have made all my gfs switch to adore me (they love it too)
Hi Adreana,
Thanks for letting us know!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Made my first purchase and was very happy with the shipping time, quality of the product, and will buy again!
Hello Christina,
Thank you for reviewing us. We are glad to hear you enjoyed your first purchase.
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Hi,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Everything was great, can't wait to purchase my next set!
Hi Kristi,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I've only ordered once but overall I've had an easy and great experience with the website and products. It also comes beautifully packaged! I will be ordering again.
Hi Kristina,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Always a great experience with Adore Me. Great styles every month and my orders always come quickly
Hi Anna,
Thank you for reviewing Adore Me! We are so glad to hear that you enjoyed your experience with us! Our goal is to provide you with the most flattering lingerie imaginable, and we are always delighted to hear from satisfied shoppers.
Please let us know if you have any questions, or if there is ever anything we can do to assist you.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Quality is amazing! Absolutely love the return and exchange policy, you don't have to worry if the bras don't fit because you can exchange them NO HASSLE
Hi Araceli,
Thank you do much for your review. We are delighted to hear that you are satisfied with our service, as well as the products.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love Adore Me. I am never going anywhere else! Affordable, great delivery service, and fabulous quality!
Hi Stacey,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Love this store & everything that I have purchased!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daffney,
We’re always glad to hear from happy shoppers—thank you!
It’s good to know you had such a great experience.
Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com