Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow kandida H.
Unfollow kandida H.
Share Review
Report Review

I love it!
February 19, 2015

I love it! I love my first set and just brought a second feb 13. I love the styles and that they have a plus size, I've told a lot of plus size ladies

Date of experience: February 16, 2015
Illinois
1 review
0 helpful votes
Follow Seth b.
Unfollow Seth b.
Share Review
Report Review

Buyer beware
February 19, 2015

Buyer beware. Predatory VIP program will rob you monthly if you don't read terms and conditions.

Date of experience: February 16, 2015
New Hampshire
1 review
0 helpful votes
Follow Lauren S.
Unfollow Lauren S.
Share Review
Report Review

Great!
February 18, 2015

Great! The set I just picked out is really great-- I've been in need of a new white bra and this one fits quite well, and is cute to boot.

Date of experience: February 15, 2015
Washington
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

My husband loved it
February 18, 2015

My husband loved it. He wouldn't even touch me at first so that he could stare at me a little longer. Best night ever!

Date of experience: February 15, 2015
Virginia
2 reviews
0 helpful votes
Follow Sharrone R.
Unfollow Sharrone R.
Share Review
Report Review

So far I have received two items and I lived them. I love the packing and it arrives so quickly

Date of experience: February 15, 2015
Ohio
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

It was very easy to order and I loved the products I got

Date of experience: February 15, 2015
Texas
1 review
0 helpful votes
Follow Lauren S.
Unfollow Lauren S.
Share Review
Report Review

Really quick shipment time
February 18, 2015

Really quick shipment time. Good quality product and fantastic price!

Date of experience: February 14, 2015
Washington
1 review
0 helpful votes
Follow Asia T.
Unfollow Asia T.
Share Review
Report Review

With being a V. I. P
February 18, 2015

With being a V. I. P. Member, Adore Me has created my lingerie experience to be amazing. I love that they have sizes that are not in the norm. Plus their different styles are very appealing to the eye. I would recommend that you shop here for your lingerie and brassieres because they satisfy the needs for every woman.

Date of experience: February 14, 2015
Oklahoma
1 review
0 helpful votes
Follow Trina M.
Unfollow Trina M.
Share Review
Report Review

I always receive my order before the expected date and it is always nicely packaged. I love the quality and the price is amazing. I no longer have to wait for semi-annual and dig through bras and panties that don't match.

Date of experience: February 14, 2015
Washington
1 review
0 helpful votes
Follow Lo H.
Unfollow Lo H.
Share Review
Report Review

Perfect fit, and very flirty!
February 18, 2015

Perfect fit, and very flirty! I was so pleased with this purchase.

Date of experience: February 14, 2015
Michigan
1 review
0 helpful votes
Follow Amanda P.
Unfollow Amanda P.
Share Review
Report Review

Shipping was quick and the size was true. The quality seems good so far as well! My husband loved it so that's what really matters!

Date of experience: February 14, 2015
New Jersey
2 reviews
0 helpful votes
Follow Meg K.
Unfollow Meg K.
Share Review
Report Review

I've made a couple purchases so far with this company and can truly say i am satisfied all around, product material is really good for the price, checking out is hassle free and delivery is pretty quick.

Date of experience: February 14, 2015
New York
1 review
0 helpful votes
Follow Diane C.
Unfollow Diane C.
Share Review
Report Review

Not happy with the placement of the bra straps. They are too far apart and feel like they are falling off of my shoulders. The cups puckered at the top because of the straps. The design was beautiful.

Date of experience: February 13, 2015
Adore M. Adore Me Rep
over a year old

Hello Diane,

Thank you for your feedback! This information helps us to hear about our products directly from the source that matters the most: our customers. We apologize deeply for any inconvenience the construction of this item may have caused. We assure you that we will look into this matter as soon as possible. It is certainly not our intention to frustrate shoppers.

Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

New Jersey
1 review
0 helpful votes
Follow Robbyn T.
Unfollow Robbyn T.
Share Review
Report Review

It was easy to shop the site, my order arrived so quickly and in the cutest wrapped box! I really can't wait to make another purchase from AdoreMe! Only sad part is that their panties aren't sold separately and I like to mix and match my lingerie :( Maybe it's no too off in the future for that to happen?!

Date of experience: February 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Robbyn,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

At the moment, we do offer a separate collection of panties, here: http://www.adoreme.com/panties.html

That being said, it is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Minnesota
1 review
0 helpful votes
Follow erica K.
Unfollow erica K.
Share Review
Report Review

Terrible Terrible Terrible customer service. I ordered a product and it came incomplete. I waited on the line for over 40 minutes and they were terrible and rude. Told me that they would have the manager give me a call which I never received after a week of waiting. Called them again waiting for over 35 minutes and they told me I couldn't exchange for the same product because they no longer had my size in stock. Will NEVER buy from them again. Products are so so. They fell apart within a few weeks. Honestly I would pay more for VS products that are great quality and have much better customer service and actually value their customers.

Date of experience: February 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Erica,

We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.

That being said, we apologize for any inconvenience we may have caused you. Please do not hesitate to contact us with any further queries. We will be happy to assist you.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

New Jersey
1 review
0 helpful votes
Follow Brandi N.
Unfollow Brandi N.
Share Review
Report Review

I love shopping on this site!
February 16, 2015

I love shopping on this site! The fit is true to size. I'm hard to fit and I LOVE the selection of sexy, fun bras for me!

Date of experience: February 13, 2015
Ohio
1 review
0 helpful votes
Follow Kallen S.
Unfollow Kallen S.
Share Review
Report Review

Loved the selection and the delivery was quick. The packaging was adorable!

Date of experience: February 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Kallen,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

New Jersey
1 review
0 helpful votes
Follow Beata m.
Unfollow Beata m.
Share Review
Report Review

The items I ordered were exactly what I expected. I got my order very quickly. Great first experience of many to come.

Date of experience: February 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Beata,

Thank you for reviewing us, we are so glad to hear that!

Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it
Quick!

Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Texas
1 review
0 helpful votes
Follow Megan B.
Unfollow Megan B.
Share Review
Report Review

Super cute and fit well!
February 16, 2015

Super cute and fit well! A lot more comfortable than I expected. I'm 5'10" and got the small top and medium bottom. Also, the colors are just as bright as I hoped!

Date of experience: February 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Megan,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Ohio
1 review
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

By far the most comfortable, best looking and well made bra I have ever bought. I will be happy to never buy a department store bra again!

Date of experience: February 12, 2015
Adore M. Adore Me Rep
over a year old

Hello Carol,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com