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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love the products and variety that come in my monthly boxes. My adore me membership is part of my self care ritual because the clothing makes me feel so good and is affordable.
Everything is twice as expensive as it should be period, the materials are not as nice as the cost suggests. Sports wear is terrible and shows all body flaws, dimples, underwear lines etc.
I do really like the wired bra -sporty and a vouple of the night clothes but again too expensive for what it is.
Despite what they say, if you use any of the deals they give you, you can't return anything. Which sucks, because their guide to the "perfect" fit is totally inaccurate. I have had them send me stuff that is damaged, but I can't return it because it's "final sale." If I could see the actual product I am buying, I wouldn't have picked something damaged! Same goes for fit. So these are the hazards of buying stuff online, I suppose, except most places let you return it if it's no good.
If you get something that fits and you like it, it's a good value. However, with the number of things that I've gotten that went right into donation, this has ended up being an expensive lesson.
Additionally, their marketing is relentless. I am so sick of it. In addition to the frequency, it is really embarrassing to open up my email at work or in front of my kids and have "crotchless panties" all over my screen.
Hello Carrie,
Thank you for your review! We would like to apologize for any inconvenience this situation might have caused you.
Your review has been forwarded to one of our agents and would be more than happy to assist you by email, regarding this matter.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
My package said delivered but was no where to be found. I waited a couple of days just in case and then contacted customer service they were polite fast and gave me back my store credit. Absolutely appreciated that as I had waited a while to be able to get myself these treats!
The product looked great and easy to order. My wife loves it too.
Great lace fabrics,supportive n stitches well defined.Love it and will buy again and again.Keep it up Adore me
Hello Sara,
Thank you for your review! We would like to apologize for any inconvenience this situation might have caused you.
Your review has been forwarded to one of our agents and would be more than happy to assist you by email, regarding this matter.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
A few times I had to return or exchange because the sizing isn't quite right for me, depending on the style. The most recent purchase was great because I already knew what I was getting. I have a credit from a few months back and I was told it could not be refunded to me. Its not much but I feel that it should be a no brainier that you don't hold a couple dollars in limbo just to ensure we purchase again. This really bothers me because I had to wait for months for the items I was sure would fit me, to be back in stock.
Hi Kathleen,
Thank you for taking the time for the review!
We're so sorry to hear that!
I have already assigned your case to a representative, who will contact you by email regarding this matter.
Please let us know if there is anything further we may do to help!
Best,
Adore Me
[email protected]
This is the best membership ever. I love that I can skip months whenever I want and however many times I want. I love earning free sets. I love that everything comes as a set. The only thing I don't like is when they're out of my size in something I want!
Ordered three items, and they were great! Shipping took awhile but loved the items once I got them
I kept several items along the way although I felt some items were poor quality or did not match my preferences. I also mostly received black bra's, no white or tan which are also very much needed in a wardrobe. Overall it was a good experience, fun items and some good sports bra's as well as lingerie!
Some of the outfits received are already showing wear and only two weeks old
Hello Ashley,
Thank you for the review!
I'm very sorry to hear you had such an unpleasant experience.
We appreciate all the feedback received, therefore let me inform you that I already sent yours to the relevant team, to be reviewed and taken into consideration.
Furthermore, I'd be happy to assist you with this issue and provide a suitable solution therefore, can you please elaborate on your discontent further by email, so that we can be able to assist you?
We look forward to hearing from you, and please let us know if there is anything further we may do to help.
Kind regards,
Adore Me
Most styles are true to fit. Very cute and stylish.
Love the quality. Great prices. Cute and sexy options. Fast shipping. Cute shipping boxes
Well done website with wonderful selections and pricing. Service is prompt, well informed and caring.
It was extremely easy to buy the items that I wanted from the app.
Shopping for and receiving my items felt effortless. I was looking for more cami sets and sleeping dresses but I will keep looking for more in the future.
Quality products in all sizes. Ship quickly. Never disappointed
Nice to have lingerie that fits fuller figured women. The items were of great quality.
Didn't appreciate being automatically placed in a monthly service! Never had that happen b4 unless I chose it. Stopped purchasing immediately when I realized that.
Hello Casey,
Thank you for your review,
We're very sorry to hear this! It seems like you may have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy every month.
All you need to do is visit your showroom before the fifth and either shop or skip. The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works
Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.
Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration. We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants.
If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.
Kind regards,
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello Jennifer,
Thank you for your feedback!
We are very sorry to hear that the product you received was not perfect for you. Let me inform you that I already sent yours to our Design Team for it to be reviewed and taken into consideration
Also, we are very sorry for any inconvenience the pricing of our products may have caused. Kindly note that our prices vary depending on how you choose to shop with us: You have the option to be a monthly VIP member, get styled with our Elite box, or shop whenever you want as a Pay-As-You-Go customer.
However, we appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration. Please let us know by email if there is anything further we may do to help.
Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me