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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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They imposed a $40 subscription on my credit card without approval

Date of experience: December 11, 2023
Massachusetts
1 review
0 helpful votes
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Absolutely disappointed!
December 18, 2023

They didn't send my order during 5 days! But I paid for fast delivery! Last order wasn't full, and i had to return it and they took fee! Fee for nothing, for their mistake! No normal contacts for communication! About items - unfortunately, most of their products is not fit for normal body, cuz bra straps located under underarms, but should be a front. I'm absolutely disappointed, especially last 2 orders!

Date of experience: December 11, 2023
New Jersey
1 review
0 helpful votes
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They keep emailing me
December 17, 2023

Their products were decent quality and fit as described, but the items (like everything else nowadays) seem overpriced to me... Delivery went well, but no i get emails from them constantly, even though i unsubscribed, they sill reach out to me... not really a big deal, but a bit shady...

Date of experience: December 9, 2023
Missouri
1 review
0 helpful votes
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A little confidence
December 9, 2023

These items are cozy to wear, even as a plus sized person. I feel more confident being in these and spending time with my husband.

Date of experience: December 8, 2023
New York
2 reviews
0 helpful votes
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AdoreMe satisfaction
December 8, 2023

Your products have become a monthly staple in my married life. I always look forward to the fashion show by my bride and the after party!

Date of experience: December 8, 2023
Massachusetts
3 reviews
0 helpful votes
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I am so upset that I had to fix your mistake please let's not let this happen again or I'll have to find me another company and there is plenty out here.

Date of experience: December 8, 2023
Kansas
1 review
0 helpful votes
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Web site is clunky
December 15, 2023

Its hard to shop on the website as it is clunky and even when you put in the sizes you want it still shows you them as options when they are out of stock. Also if you like something you never can tell if its part of the current sale or not. Just a pain to shop on.

Date of experience: December 8, 2023
California
1 review
0 helpful votes
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One of the items I bought far surpassed the quality I expected. The corset was slightly less than I'd hoped, but still, for the overall price (with discounts!) it was worth the money and has already been put to use.
I really didn't expect the items to arrive in as splendid condition as they did- if one is seeking a budget option for lovely lingerie, this is the place.

Date of experience: December 7, 2023
California
1 review
0 helpful votes
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Sexy bodysuit
December 6, 2023

I sized up. I'm typically a 3x but got 4, it was a little loose but I was able to tighten around the leg area and the breast area. Loved the way it looked. Very sexy. I would order true to size.

Date of experience: December 6, 2023
New York
1 review
0 helpful votes
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Nice work things
December 6, 2023

I received my box and was so happy with what was picked out for me

Date of experience: December 6, 2023
Oregon
1 review
0 helpful votes
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Easy
December 5, 2023

I needed to exchange multiple items for ideal fit it was so easy and I got just what I wanted in the

Date of experience: December 5, 2023
Missouri
1 review
0 helpful votes
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Gift for wife
December 5, 2023

Bought these for wife as surprise gift and she loved them. Fit and felt great.

Date of experience: December 4, 2023
North Carolina
3 reviews
0 helpful votes
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Adore Me review
December 5, 2023

Adore me is a great website to purchase quality bras and panties. Prices are reasonable, returns are easy and overall, I have had a great experience.

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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Happy happy
December 4, 2023

Very easy to order and was received in a timely manner. Was just what I ordered. Very happy

Date of experience: December 4, 2023
Florida
1 review
0 helpful votes
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Everytime I order each month I can't wait to get my monthly goodies. The quality of the products us top-notch and I lke the fact I earn points.

Date of experience: December 2, 2023
Wisconsin
1 review
0 helpful votes
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Great experience
December 2, 2023

I really like the items on Adore Me. They help me get into the right frame of mind about my body. I ordered 3 sets and I ordered them to big. It was super easy to exchange for the right fit. Thank you soo much for making this shopping experience worth my time.

Date of experience: December 2, 2023
Arkansas
1 review
0 helpful votes
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Love the product
December 2, 2023

I am very pleased with everything I have ordered so far. The quality of products is stitched very well! I also receive in. Timely manner.

Date of experience: December 2, 2023
Arizona
1 review
0 helpful votes
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Fabulous in Red
December 2, 2023

Website was easy to use. My item was true to size and arrived promptly and fit perfectly. Great experience.

Date of experience: December 2, 2023
Arizona
1 review
0 helpful votes
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Customer Service Better than Products
December 9, 2023

When my first order never arrived, customer service was quick to help me place a new order with a credit. I was disappointed by the quality of the product, felt like a set from Walmart with a heftier price tag.

Date of experience: December 1, 2023
Desta W. Adore Me Rep
over a year old

Hello Samantha,

Thank you for your review! We would like to apologize for any inconvenience this situation might have caused you.

Your review has been forwarded to one of our agents and would be more than happy to assist you by email, regarding this matter.

Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.

Best regards,

Adore Me

Canada
1 review
0 helpful votes
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If the item you're getting is elastic, then it will last. I purchased bras with a wire in them because I like the support. As a Canadian and non member, shipping and customs, for 3 bras and 3 panties, it was $270CAD. So I expected quality items. Within two months of wearing one of the bras, the wire came out. I reached out to their support and was basically told, "Oh that's too bad. We will let the team know". I was rejected for a replacement or a refund.

Date of experience: December 1, 2023
Desta W. Adore Me Rep
over a year old

Hello Laur,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,

Adore Me