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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Bra and panties set
March 20, 2015

This was so super easy to order from. The pictures are true to the actual product. The sizes fit accurately. You have my size! Yay! It was all so super easy from start to finish. I love love love this website and the products. I will definitely be back to buy more. Thank you!

Date of experience: March 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Brenda,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

Texas
1 review
0 helpful votes
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Review
March 20, 2015

I love adore me but I hate the monthly fee even if you don't want anything

Date of experience: March 17, 2015
District of Columbia
1 review
0 helpful votes
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Everything is Awesome!
March 20, 2015

I have never had a problem with anything at AdoreMe, and I love every single set I have gotten since I started ordering. The bras are beautiful and I love that I always have a matching pair of panties!

Date of experience: March 17, 2015
Maryland
1 review
0 helpful votes
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Will defintely buy again!
March 20, 2015

Everything looks the the it did on the screen except the color was a little different (I bought a push-up bikini). It's usually really difficult for me to find bikini bottoms that actually fit me because I don't want my cheeks hanging out but I also don't want a saggy butt. These fit me just right and are so flattering. The quality is great and I can't wait to wear it out at the beach.

Date of experience: March 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Molly,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new swimwear set. We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Texas
2 reviews
1 helpful vote
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Don't fall for it!
March 20, 2015

You get what you pay for and then some! My one time order turned into a reoccurring charge for VIP membership? The only VIP I've got is "VERY INSANELY PISSED" crap company, with crap products and crap service. I'll take Victoria's Secret over this shady business any day!

Date of experience: March 17, 2015
Adore M. Adore Me Rep
over a year old

Hello Roxy,

We are sorry to hear you had an unpleasant experience with our customers service.

That being said, it appears there has been a misunderstanding - the subscription to the VIP membership is not automatic. The membership is one of two payment options (the other is Pay as You Go-our one-time purchase option) customers select during checkout with their first order.

Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month. If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com

Customers are free to cancel their membership online at any time, except if they are enrolled in payment vacation or if their order is processing/in transit.

Please let us know if there is anything we can help you with.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Oregon
1 review
0 helpful votes
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Adore me is amazing
March 20, 2015

Amazing, not just because of having a lot of excellent choices, but delivery is quick & sizes are accurate & fit great.

Date of experience: March 17, 2015
Missouri
1 review
0 helpful votes
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Absolutely love the comfort
March 20, 2015

I love how i feel and look in them... It feel like i'm not wearing anything as comfortable as they are

Date of experience: March 17, 2015
California
1 review
0 helpful votes
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Love adore me
March 19, 2015

Awesome. Fast delivery. Great prices. Awesome prodicts. I have absolutely loved everything I have bought. Great fit. Cute. Sexy and the products are well made well worth the price. I will be buying more for sure I love adore me

Date of experience: March 16, 2015
Adore M. Adore Me Rep
over a year old

Hello Sheri,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

California
1 review
0 helpful votes
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Amazing!
March 19, 2015

Everything fits so perfectly! And is so beautiful. And my boyfriend loves it and I love it cause it makes me feel sexy and beautiful and it's cheap. What more could you ask for? Thanks adore me!

Date of experience: March 16, 2015
Adore M. Adore Me Rep
over a year old

Hello Nikala,

Thank you for reviewing us.

Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Illinois
2 reviews
0 helpful votes
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Sexy
March 19, 2015

Very happy! Always love opening the box and seeing sexy lingerie and it fits and feels amazing!

Date of experience: March 16, 2015
Adore M. Adore Me Rep
over a year old

Hi,

We’re always glad to hear from happy shoppers—thank you!

It’s good to know you had such a great experience.

Did you know we have the best variety of sizes, styles and colors during the first week of each month? Check in soon for more great looks!

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Washington
1 review
0 helpful votes
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My new best friend
March 19, 2015

I have found comfortable undergarments with this company. I will be ordering more

Date of experience: March 16, 2015
Alaska
1 review
0 helpful votes
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Amazing
March 19, 2015

Was sceptical of purchasing as I have a hard time finding my size anywhere but VS. The sizing was was easy to follow and very accurate! Absolutely loved the pieces I chose and can't wait to order more!

Date of experience: March 15, 2015
Adore M. Adore Me Rep
over a year old

Hi Natasha,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

New Jersey
1 review
0 helpful votes
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Awesome
March 19, 2015

The experience with Adore has been fantastic thus far. Can't wait until my next order.

Date of experience: March 15, 2015
Adore M. Adore Me Rep
over a year old

Hello Amy,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Wisconsin
1 review
0 helpful votes
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Awesome
March 19, 2015

Love all their styles I had to go up a size but other than that fine. The order came in a timely fashion. I love this site.

Date of experience: March 15, 2015
Adore M. Adore Me Rep
over a year old

Hi Lauren,

Thank you for reviewing us, we are so glad to hear that you had a good experience overall.

Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it quick!

Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Georgia
1 review
1 helpful vote
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Only One Problem
March 18, 2015

The product is nice my only complaint is being charged after I had spoken to a person before the 5th of the month. I need a product that only has to be taken care of when you do order.

Date of experience: March 15, 2015
Louisiana
1 review
0 helpful votes
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Love it
March 17, 2015

I really like that you carry my size in some very cute and sexy stuff. It also makes it easy to buy without having to go out and shop. Its hard for me to go out with my illness so it makes it so easy to buy.

Date of experience: March 14, 2015
Adore M. Adore Me Rep
over a year old

Hi Tammy,

Thank you for the review!

We’re so glad you had such a great experience! Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

France
1 review
0 helpful votes
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Perfect experience
March 17, 2015

Everything was smooth with my order. I'm cry happy with my set!

Date of experience: March 14, 2015
Illinois
1 review
0 helpful votes
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Still not resolved
March 16, 2015

This company sells extremely low quality merchandise. I ordered something and it was extremely small, not true to size at all. I requested a refund and was told that I would be refunded for the second 39.95 charge. I have yet to be refunded. A while posted my first review I got a response from the company asking me for an order number. Since no one on earth Redstone every single order number they have course I do not have any permission. However I did call several times and ask for a refund and was treated very poorly. This company has no integrity annoyed deal with the customer service and quality really

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hello Sarah,

We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.

Please send us a private message with an order number or the email address associated with your Adore Me account and we would be happy to help.

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

Kentucky
1 review
0 helpful votes
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Adoring Adore Me
March 17, 2015

Every piece of lingerie i've gotten from Adore Me has been such high quality and so comfortable. Their shipping is fast and prices are very reasonable, compared to the competition. I try to reccomend the site to as many people as i can. Luckily i havent had to contact customer support yet but from reviews that talk about it, i assume that they are all very nice and cooperative.

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hello Sandra,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

California
1 review
0 helpful votes
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Thank you for the great and painless exchange service.

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hello,

Thank you fro letting us know you had a great experience with our exchange service. Let us know if there is anything else we can help you with.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com