On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Freya
Orbasics
Speedo
Altar'd State
SKIMS
Kindred Braverly
Champion
Copper Union
Knix
Threads 4 Thought
Tiger Mist
FAYT The Label
Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love that I can find outfits for plus size and feel sexy wearing them thank you.
I love the feel of the material! It's wonderful to have a place to discreetly shop. I'm thrilled with the variety that suits any occasion from flirty and playful to jaw dropping sexy.
I ordered a couple items from AdoreMe, but I didn't check the address it was getting sent to (I know, my fault). I immediately called AdoreMe to see what I could do. They told me to call USPS to get the address changed and shipped to the right place. I did that and first USPS did not recognize the UPS (Yes, UPS) tracking number they gave me, so they could look me up. They said they wouldn't be able to do it any way, it had to be the shipper (AdoreMe). I tried calling UPS too, just to see, and they told me the same thing. So I called AdoreMe, that representative told me the same thing. So I tried the same process again. I received the same answer. I called AdoreMe, told the representative the issues and that I wanted to be refunded. The representative said that I had to wait until the package was actually delivered to be refunded. I called today, gave my story, this representative told me that I could not be refunded because they didn't have the package. I understand that when you are talking to a client who is upset, it is easy to give an attitude back, but this is the last thing that you should do. Turns out USPS lost my package any way, so it is a moot point. The manager said they would not be able to refund me due to their policies, but they would send a second package. This whole process was a waste of my time. When I offered the manager the names of the people I talked to, so that she could fix this mistake from happening again, she said sure, but then she never even took them.
I have had a great experience. My bra size 34DD is hard to find, especially pretty bras. I hate to shop, but I also am not a fan of Internet shopping. However I like the quality, I love the variety of unlined, padded, and push up. I love the designs and colors. It looks like the picture, and comes in a beautiful box and tissue paper you will want to keep. It is convenient and timely. Go for it and enjoy.
My experience has been nothing but amazing wo th Adore Me & absolutely love what I've bought so far. Better than Victorias Secret!
Perfect fit and really pretty! The colors are beautiful and really comfortable. I can't wait to wear the set!
I order several sets every month. I am always happy with my orders and haven't had any issues. Will remain a loyal frequent customer.
I ordered from this site thinking I was not going to like what I ordered it that the bra was going to be of cheap material. I was WRONG! I'm in love with the set and the size was spot on. I will DEFINITELY order again and recommend it to everyone of my coworkers and family members that are in need of sexy undergarments.
Great experience and my girlfriend looks very sexy in your product.
Was so happy with my first purchase. The packaging is so pretty. I loved my corset. Became a vip member. And just got my second set. And was very pleased with that. Can't wait for my third!
The fit and quality are great. I will definatly be ordering again however will probably do it where there is a special as regular price is a little high.
I'm so very thankful to have found a place that I can buy bras that actually fit and that make me feel sexy! As a G cup I find it very difficult to find bras in my size that aren't expensive, and when I do find them they're normally just plain white, black, or nude colors. I was pretty tired of that. Now I can even have matching bras and panties! Adore Me is the best <3
They leave you on hold, they hang up on you. They are rude. They don't try to help the customer. They don't care about the customer. They make that very clear.
Hi Charity,
Thank you for your review. We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.
Please let us know if there is anything we can help you with.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I love the quality for the price w Adore me, I am an addict.
Adoreme has such a wide range of lingerie for every kind of taste, from modest to extra frisky. At an affordable price and in all sizes.
I have ordered from Adore me twice. Both times have been great experiences. I have received my items quickly and they fit perfect.
I love everything I have ordered from this site! It is all true to size. The only critique I have is I wish it wasn't almost all lace. Other material would be nice as well.
Adore Me is the best! Beautiful lingerie! Best of all are their great low prices. Definitely going to be a customer for a very long time...
Hi Beverly,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Aletha,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection
During the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com