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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Hayley H.
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Fabulous experience!
March 17, 2015

Was shopping the website and found everything I needed, plus got $5 off for doing a survey! LOVE Adore Me!

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Hayley,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Florida
1 review
0 helpful votes
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Love it!
March 17, 2015

I have ordered a few items and have loved all of them! Everything fit true to size and is very well made. I am constantly finding more things I want to get. I have recommended Adore Me to several friends.

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Kimberlee,

We appreciate your review.

Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Tennessee
1 review
0 helpful votes
Follow Erin O.
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I love AdoreMe
March 17, 2015

I've ordered three sets so far. Everything is good quality and fits perfectly. I have at least ten more things on my wishlist. I highly recommend them!

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Erin,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Washington
1 review
0 helpful votes
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Amazing!
March 17, 2015

I bought a bra that had no padding. I thought it would've fit me weird because I don't even have that much to work with, but it fits perfect!

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Jessie,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Virginia
1 review
2 helpful votes
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BUYER BEWARE!
March 16, 2015

I am apt to think that the great reviews on this page are from employees. My daughter canceled her subscription in November and has still been charged. I was there when my daughter canceled so I called today to get it taken care of. The customer service rep was rude and VERY unhelpful. I was told that my daughter didn't cancel but for my inconvenience they would refund 1 month back to her. Not acceptable. I was there when it was canceled and heard the conversation, this customer service rep immediately placed blame on a customer instead of an employee error. I asked to speak to management and was miraculously told that I would receive a refund for 2 months. Again, not acceptable. They have deducted my daughters account for 4 months not 2. When I again asked to speak to a manager I was told that she was BUSY and I didn't have a right to talk to her. Will definitely warn others about your bad business practices. First thing people learn in business is to take care of their customers. Your business RIPS THEM OFF! Tried to find a corporate number and it goes to a full mailbox. BUYER BEWARE! Check into businesses before you buy from them. If it is to good to be true then it's not true. Go to VS for your lingerie needs.

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Colleen,

We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.

In order to be eligible for a refund of store credit beyond 30 days, you must send an email to our claims department at [email protected] explaining the case and why you were not to request a refund within our 30 day limit. We will provide an answer by email within 10 business days.

Please let us know if there is anything further we may do to help!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

California
1 review
0 helpful votes
Follow Kayla B.
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Great Experience!
March 16, 2015

Shipping is quick and the packaging is really cute. The fit of both the bra and panties are absolutely perfect, as if they were made specifically for my body. And they're so comfortable!

Date of experience: March 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Kayla,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

Wyoming
1 review
0 helpful votes
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Love it
March 15, 2015

Everything I've ordered has exceeded my expectations. Fit is always great

Date of experience: March 12, 2015
New York
2 reviews
0 helpful votes
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Pleasantly surprised!
March 15, 2015

Love the quality. Love that the items are inexpensive. Love the fast delivery.

Date of experience: March 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Eileen,

We’re always glad to hear from happy shoppers—thank you!

It’s good to know you had such a great experience.

Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!

Kind regards,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

California
1 review
0 helpful votes
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Loved everything!
March 15, 2015

Everything was true to size and just as beautiful in person. Great quality for the price. Easy to navigate website.

Date of experience: March 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Samantha,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Illinois
1 review
0 helpful votes
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Adore Me fan
March 15, 2015

I adore Adore Me. I referred my family and friends. Adore Me has the right size and style for everyone.

Date of experience: March 12, 2015
New York
1 review
0 helpful votes
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Dead On!
March 15, 2015

The size matched perfectly. The shipping eta was exact. I am very satisfied with my 1st experience and will continue to purchase from this website. Thank you! :)

Date of experience: March 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Sandi,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Texas
1 review
0 helpful votes
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Love it
March 15, 2015

I ordered a beautiful halter top for valentines! It was great!

Date of experience: March 12, 2015
Utah
1 review
1 helpful vote
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Comfortable
March 14, 2015

I love how comfortable and pretty this bra is. I wear it all the time I would buy it if you are on the fence its worth it!

Date of experience: March 11, 2015
Adore M. Adore Me Rep
over a year old

Hi Morgan,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set. We are always happy to hear from satisfied shoppers. We have an adorable new lingerie collection on the website each month; share the great news with friends!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]

www.adoreme.com

California
1 review
0 helpful votes
Follow Jane M.
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Great fit and quality
March 14, 2015

My order arrived on time, was exactly like it was pictured, and they fit! I'll be back!

Date of experience: March 10, 2015
Adore M. Adore Me Rep
over a year old

Hi Jane,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Mississippi
1 review
0 helpful votes
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Love Everything about Adore Me
March 13, 2015

Great quality, perfect fits, amazing push up, sexy appearance, credits, and fast shipping all in one! I love Adore Me!

Date of experience: March 10, 2015
Adore M. Adore Me Rep
over a year old

Hi Kristen,

Thank you for the review!

We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Washington
1 review
0 helpful votes
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I love you awesome quality and the fast shipping..

Date of experience: March 10, 2015
Mississippi
1 review
0 helpful votes
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Everything I expected!
March 13, 2015

I absolutely love this website! For a small girl with bigger boobs, they have bras that fit me perfectly! I love all of AdoreMe's inventory! The reviews for products are dead on and the 3-5 day shipping hasn't disappointed me! I also love the rewards program! Can't wait to get my free set! I will be using this website for now on!

Date of experience: March 10, 2015
Adore M. Adore Me Rep
over a year old

Hello!

Thank you so much for your review!. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

Did you know Adore Me launches a new collection each month? Check in soon for more gorgeous lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Washington
1 review
2 helpful votes
Follow Yvonnia T.
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Complete Fail
March 13, 2015

First off... obviously all of the reviews are from the scam artist that creates Adore Me because none of them review anything else but... and From my personal experience there is no timely shipping. I ordered something over a month ago and never received anything. The site won't give me a tracking number and every time I call it says there's a 15 minute or more wait to speak with someone.

Date of experience: March 10, 2015
Adore M. Adore Me Rep
over a year old

Hello Yvonnia,

We are sorry to hear you have not received your order yet. Please send us an email at [email protected] or a private message with your order number and we will be happy to look into this.

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

California
1 review
0 helpful votes
Follow Tasha W.
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Comfortable and pretty
March 13, 2015

I am so happy to be able to wear a beautiful bra and panties set! It's so hard to find bigger size bras that are pretty, now that I have found Adore Me, I will never shop anywhere else for them. I love how comfortable they are too! I am a 36G.

Date of experience: March 9, 2015
Adore M. Adore Me Rep
over a year old

Hi Tasha,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com

Tennessee
1 review
0 helpful votes
Follow Rachel F.
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I love that they cater to all women. They have sizes larger than DD. Not every girl who have breast larger then DD is plus size. So to see my size which is a 36G at a reasonable price is so amazing!

Date of experience: March 9, 2015
Adore M. Adore Me Rep
over a year old

Hi Rachel,

Thank you for your review! We are so glad to hear that!

Did you know we launch a new collection each month? Check in soon for more great lingerie!

Best,
Adore Me

Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]

www.adoreme.com