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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a robe from Adore Me and I wasn't pleased so I never ordered from them again. However, I just had a look at my credit card and they have been charging me for two months around 55.00, Jan and Feb. Either this website is not secure for credit cards or the company is a scam. I'd be careful, I am calling them right now to get this sorted. I buy a lot online but I've never had a website charge me for something I didn't purchase. Interestingly enough, this website never sent me a purchase of confirmation to my e-mail as most websites do after a transaction has been completed, so it's difficult to prove this, as they are using the exact purchasing IDs/information as compared to the initial purchase made. I mean I am not going to go broke over 100 bucks but they better help me sort this out!
I have found nice sets in the right size and shap for mr
Hello Pamela.
Thank you for your review! We are so glad to hear that!
Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
First of all, anyone with a brain can see most if not all of these 5 start reviews are fake. This company steals designs and calls them their own, secretly charges your account month after month, won't refund your money, and if you try to cancel they hang up on you. Not only that, the products are cheap and delivery takes way longer than they say. Never shop here
Hello Amanda,
We are sorry to hear you had an unpleasant experience. It seems there was a misunderstanding—it sounds as though you joined our flexible VIP Membership with your first order and did not shop or skip the month by the fifth.
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, you must write a letter to our claims department explaining the case and why you were not able to contact us within our 30 day limit to request a refund.
Moreover, we assure you that our original sets are designed in-house and our reviews are genuine (our customers receive automatic emails requesting them to share their opinions).
That being said, we apologize for any inconvenience we may have caused you.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
I became a fan of VS when they introduced pretty bras for 36DD size women even though their selection was small and I hated their marketing campaigns. Now with the amazing selection from AdoreMe I can run forever away from those pink stores promoting unhealthy images. The AdoreMe models look more like my body type (size 8 with big boobs!) and the fit and quality of my first bra from AdoreMe made me order 3 more immediately after the first day of wearing it. True to size, well made and pretty, pretty, pretty!
Hi Tina,
We are so glad to hear you enjoyed your experience with us. Our goal is to provide you with a dazzling selection of lingerie and spectacular service each time you shop, and it is always wonderful to hear from satisfied shoppers.
We have a brand new collection on the website during the first week of each month, so we have the best selection of styles during that time. And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
Love the products and love the ease of the process.
This is the first retailer I've found that offers beautiful lingerie pieces for people with DD+. I wish I had found out sooner about Adore Me! Every set I've gotten has fit perfectly and looked beautiful. Every month I can't wait to pick out a new set! Thank you making beautiful lingerie for DD+ women affordable, sexy, and comfortable!
Hi Jamie,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Every girls loves to feel pretty and this does the trick for me.
No more excuses! I purchase a set every month to ensure each moment with my soon to be husband is memorable from the start. He loves them all.
Didnt realize till I cut the tags off that there cheaply made bra had something sharp poking into my back hence giving me a sore. Apparently the tag was the barrier between that and my skin. They wouldn't take a return because the tags were off. Then I get online to see that they have charged my Bfs credit card WITHOUT warning and without permission for a store credit? Part of the VIP thing? I read all the VIP info and charging a card on file without authorization WAS NOT ON THERE. Go with Victoria secrets. Better bras, same price, less hassle.
Perfect idea! I love nearly everything: the selection of styles and sizes, the quick & FREE shipping, easy monthly service, frequent sales & promos and not that I need it, but the return policy is a bonus too.
I only have two gripes: the style quiz is inaccurate and when something is out of stock in your size, you can't easily add it to your wishlist or get notified of it being restocked. If you do get a restock notice it won't necessarily be for your size... at all.
Hi Janae,
Thank you for the feedback. This information helps us to hear about our service & products directly from the source that matters the most: our customers. We assure you that we will take your suggestions under advisement.
Please let us know if you have any questions, we’re happy to help!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Easy to order, arrived on time, fits and looks great!
I am so angry with this company. I made a $7 purchase back in December to try and had no problems. I am now realizing I have been charged $39 a month. I did NOT sign up for the VIP membership or these fees. I now have $140 in store credit that will not be refunded. This Business is an absolute scam. Not to mention trying to get ahold of this company is nearly impossible. Ive sat on the phone for over an hour and received nothing.
Hi Alyssa,
Thank you for your review. We are sorry to hear you have not been able to reach us.
Moreover, it appears there has been a misunderstanding - the subscription to the VIP membership is not automatic. The membership is one of two payment options (the other is Pay as You Go-our one-time purchase option) customers select during checkout with their first order.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com
In order to be eligible for a refund of store credit beyond 30 days, you must send an email to our claims department at [email protected] explaining the case and why you were not to request a refund within our 30 day limit.
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
I have ordered 3 items from Adore Me and was pleasantly surprised that they all fit perfectly! I am 27 and have a very small build 5'1'' 100 lbs, I have always had a difficult time finding lingerie that fits me so I love that I have found this site!
Hello Kati,
We are so happy to hear that! Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Hi Cindy,
Thank you for reviewing us, we are so glad to hear that!
Our warehouse can typically process and ship an order within two business days, and most orders to U.S. addresses are delivered within five business days. We do our best to keep it quick!
Did you know we launch a new collection during the first week of each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I ordered my shipment and received it sooner than I thought. Loved the overall experience.
Hello Rainye,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection during the first week of each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I saw the commercial for adore me and thought I'd get my wife a nice surprise, just because.
Had a great easy experience. My wife loved what I bought her "and so did I ".
I was skeptical at first but I LOVE my monthly shipment. The pajamas are high quality and the bras and panties are pretty even in the Ddd size I wear. They are constantly adding new options, and I love the convenience of shopping from home as intend to be too shy to shop for my larger chest in stores.
Hi Skyeleigh,
Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It's so great to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
This is the best new shopping site. I am obsessive and my bra has to match my panties daily, so I love a new selection of bras every month! The bra I got is soooo comfortable! The only negative I had was that you can't just buy extra pairs of panties to go with your new bra
Hi Cynthia,
Thank you so much for your review, we appreciate it!
Please note, that we do offer the option to buy extra panties with some of our sets. Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love my two new sets! Cant wait for new plus size designs!
Hi Alexis,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new sets. We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Hello,
Thank you for contacting us.
We are sorry to hear you felt frustrated!
It seems there was a misunderstanding—it sounds as though you joined our flexible VIP Membership with your first order and did not shop or skip the month by the fifth.
The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com
Customers are free to cancel their membership at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
That being said, we apologize for any inconvenience we may have caused you. Please do not hesitate to contact us with any further queries. We will be happy to assist you.
Kind regards,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]