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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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My experience has been great. Everything fits perfectly and its super cute. The underwear shrink a little so i would watch out for that or get a size bigger.
I really love getting nice lingerie that fits well and feels great. And the prices are better than other " secret " places.
It's not easy to find pretty bras for bigger boobies- I love that I found this company! Exchanges have been very easy!
Quick easy and able to get what I was looking for.
Hi Bonita,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Great quality, sexy styles, easy shopping and affordable!
Hello Jessica,
Thank you for reviewing us.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
My bikini that I ordered is perfect! I love it! Good material.
Really love the stuff that I have already order and I have told some of my friends about it! I know that I would be ordering more stuff in the next few months and hopefully that they would sell some winter pamajas by the fall months
Happy with lingerie and sitell hut slow down on the emails in my email. 2 to 3 emails a day too much
Hello,
Thank you so much for your review, we are glad to hear you enjoyed the products.
In regards to the emails, please note that you can set your email preferences from your account and choose the amount of messages you wish to receive from us.
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I bought some bras and some night gowns, the only thing i can say is amazing the quality was great as well as the styles - i had some doubts abt the size so i spoke with the stylist. She was super nice and made feel like i was asking my sister. Over all i love " adore me "
Hi Rihab,
Thank you so much for your review.
We are glad to hear you are satisfied with the products, as well as with customer service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I ordered one bra, it was alright. But because I didn't skip the month they charged me 51.66. I went on the account and saw I had a credit of 35.99. So I called the company and waited on hold for 20 minutes until they hung up on me. I called back to get "info about VIP" and the girl said she would refund me. The money has still not been put back into my account. Still waiting.
Hello Amanda,
Thank you for contacting us. First of all, we would like to apologize for the extended time you waited on hold when you contacted us by telephone. Wait times usually average between 3-6 minutes, though there is a peak in the early mornings and afternoons. Our phone lines are open Monday to Friday, from 8:30 a.m.-8:30p.m.
That being said, as a VIP member, if you do not take action between the first and the fifth, you’ll see a US $39.95 charge on the card. This amount turns to store credit (in the same amount) you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, directly here: http://askadoreme.com. Please note that it make take up to 2-3 business days for the refunded sum to appear back to your bank account.
Members enjoy many lingerie perks and benefits, want to learn more? Here’s how the VIP Membership works: http://www.adoreme.com/how_it_works
Please let us know if you have any questions, we’re happy to help!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The fit and finish of her bra and panties was wonderful. I'll be back.
I love everything I have purchased from adore me. The quality is better then I ever thought it could be for the price. Turning all my gal pals on to this company.
Hi Jody,
Thanks for letting us know!
Did you know you could earn store credit for recommending Adore Me to your friends? Just share the unique link in your showroom and get $15 each time a new friend places an order!
Let us know if you have any questions! We’re always here to help.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
I love the selections. My orders came very fast and I am 100% satisfied with my purchased. I recommend these beautiful pieces to others daily.
Hi Ashlie,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
While at first I was skeptical that the reasonable prices meant a lapse in quality, I have been very impressed with the Adore Me brand. I have bought two months in a row now and feel I couldn't get anything better, anywhere else. Love the soft fabrics and fine craftsmanship. I will continue ordering in the future.
Hello Emily,
We are so glad to hear that! Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Hi Eddie,
Thank you for your review!
We’re always glad to hear from happy shoppers—it lets us know we’re on the right track. Did you know Adore Me launches a new collection each month? Check in soon for more gorgeous lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
Easy to pick and fast shipping! Quality of items really nice! My hubby loved what I got!
I bought one item, not realizing that I was subscribing for a service that would automatically charge my card because it was not made clear and was in the "fine print." It automatically charges your card every month for $39.50 to add "credit" to your account. It took two months for me to realize what was going on, which is past their date for refunding your money. You are also unable to cancel your subscription or remove your card information from their site without the help of one of their customer service phone representatives. I waited 15 minutes on the phone for a customer service representative who told me they couldn't refund me and that I would have to use the credit or just lose the money. If I use the credit, I'm going to get charged another $39.50. My only other option would be to go on a "credit vacation" where my account is frozen for three months and I can't unsubscribe in that time. Absolutely ridiculous.
Hello Chloe,
Thank you for your review.
We are sorry to hear you had an unpleasant experience.
However, it appears there has been a misunderstanding.The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option). The terms and conditions of membership are stated during checkout, in the membership confirmation email, in the reminder emails before the fifth and in numerous locations on the site.
Members are not obligated to order each month, instead, they visit the site between the first and fifth and decide to either shop or skip that month.
If you do not take action between the first and the fifth, you’ll see a $39.95 charge on the card. This amount turns to store credit you can use at any time within 12 months! We send reminder emails, but also offer a no-questions-asked 30 day refund policy for your convenience, here: http://askadoreme.com.
Customers are free to cancel their membership online at any time, except if they are enrolled in payment vacation or if their order is processing/in transit. If you would like to cancel, please send us an email at [email protected] and we will send you the instructions on how to cancel your VIP membership.
Please let us know if there is anything further we may do to help. We are available to answer any questions you may have.
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F EST)
[email protected]
www.adoreme.com
I have bought multiple set's from Adore Me, and I love each and every one of them. Great deals, perfect fit, variety of styles; these are just some of the reasons why I love Adore Me. I will definitely be purchasing more in the near future. You will love this site and the products they have to offer!
Hello Savanah,
We appreciate your review!
Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]
www.adoreme.com
The best experience I've ever had with receiving and buying my undergarments.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ellen,
Thank you for the review!
We’re so glad you had such a great experience! Did you know we launch a new collection each month? Check in soon for more great lingerie!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
[email protected]