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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I absolutely loved the service and product I received from this site. Definitely 5 star worthy!
Adore Me takes your money and does not give it back.
If you sign up for a VIP membership you read all the benefits, but of course, not the fine print. Because you automatically assume that the site has good integrity. Well you were wrong.
Each month they take out $40 to turn into store credit. Great, you realize that and you go ask for a refund. They remind you you have 30 days to do it. Ok. So you ask to be taken off of VIP, you do not want $40 a month in store credit, ok the rep does that. The next month, another $40 taken out. You call, the same thing. This happens over and over again they DON'T TAKE YOU OFF OF VIP. I had to cancel my card because the their impotence and immoral burglary.
I don't want a copy and paste response from your rep saying, there's two options blah blah blah, 10 minute wait on the phone. No. There wasn't always a pay as you go option, AdoreMe included that after so many people complained.
The terms of the membership are ABSOLUTELY NOT clearly stated.
If I didn't get a refund within 30 days they, would turn it into store credit, that is store credit indefinitely. They do NOT give you your money back no matter what. The sales reps do not have that power over the phone. They take your $40 and it goes right to the company. Now I am forced to buy their products. How is that moral at all?
Not only that, to even look at their collection, you must create a membership or sign in. No one wants your spam mail, Adore Me. Please make some serious changes about refunds. It is so immoral what you're doing, you guys are robbing people.
Hello Jane,
We are terribly sorry to hear you had an unpleasant experience, however it appears there was a huge misunderstanding.
First of all, all customers are given both VIP and Pay as you Go options at checkout and the terms are explained on the same page. Moreover, if you cancel your membership and you receive your confirmation, there are no more monthly charges for store credit. Please send us a private message mentioning the email address associated with your Adore Me account and we assure you we will investigate whether you have been misinformed by our representatives.
Also, all customers can simply cancel their membership online, by accessing www.adoreme.com/helpdesk; it is not necessary to contact us by telephone.
In regards to store credit beyond 30 days, customers are given the option to send an email to our claims department at [email protected] and request a refund, explaining the case and why they were not able to place their request within our 30 day limit. We will send a response within a maximum of 10 business days.
That being said, we apologize for any inconvenience this confusion may have caused you. Please let us know if you have any questions, we’d be happy to help!
Best,
Adore Me
[email protected]
I love what I got shipped fast and I got it fast. Easy pay. And what i got was very soft and make be feel sexy, Perfect..
Hello,
Thanks for reviewing us, we are so glad to hear that!
Our warehouse typically processes and ships an order within two business days, most U.S. orders are then delivered in five business days. We do our best to keep it quick!
Did you know we launch a new collection during the first week of each month? Check back soon for more cute lingerie!
XO
Adore Me
[email protected]
I love the products and my boyfriend loves the products as well.
Beautiful, sexy, AND comfortable bras, panties, and lingerie. I have purchased at least 15 sets and have loved all of them!
Hello Beth,
Thanks for the review!
We’re happy to hear you had a great experience with us so far. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
I'm addicted! I haven't bought one piece that I haven't absolutely loved. Everything has fit perfectly, and every piece is gorgeous. Plus, I always receive my orders within a couple of days.
Hello Rachel,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
As a new AdoreMe customer, I was initially uncertain about this company. Thank you, AdoreMe, for proving your worth and making me a very satisfied long-term customer. Your customer service team helped guide me to the correct sizing and recommended bra/panty sets that I would be happiest wearing. (I'm a 58-year old grandma; so, I was concerned about age-appropriateness!) I am now a frequent shopper. (BOGO free was a nice added bonus during your Summer Sale.) Please continue to offer these beautifully made bras in my size (36G).
Hi Patricia,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
I am so thrilled and pleased to be part of the AdoreMe family! Love the products and the great service!
Hi Anitra,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Saw the commercial. Ordered the cutest set. Thanks
The selection of apparel was very large and gorgeous. The ordering process was simple and my set was delivered in 4 days.
Hello Marquesta,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
My bra and panty came in good time. I love the way the bra fits. True to size. Didn't realize the underwear was see through but very comfy. Very pleased with my purchase. I would recommend this set.
Hi Lauren,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
An easy shopping experience and I loved the item I purchased - would definitely shop back again
Hi Suzanne,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
I had bought a set, panty and bra, for a female friend and I enjoyed watching her put them on and she let me take them off of her! :)
I have more sets from this place than I care to admit (an entire dresser full... not a drawer--the entire dresser)... great consistent fit, variety of styles and colors, just all around very happy with them!
Hi Angela,
Thank you for the review! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
I haven't worn the set yet. Tried it on and immediately loved it.
I love adore me! Everything fits perfectly, it looks great, I feel great in them and it's comfortable!
Hi Kristina,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
Everything I've bought has been INCREDIBLE! I have not had to return anything yet because the size guides with every outfit paired with reading the reviews to see if people find the outfit to be a little too big/small has been awesome!
I recommend it to all my friends and have ordered for a couple years now. I have no desire to try other sites. LOVE the cute, sexy, comfortable outfits. And the Corsets are sturdy. I've never ordered bras/panties, but the sleepwear and lingerie is amazing!
Hi Carole,
Thank you so much for your kind words!
We’re always working on new features to help shoppers have the best. Experience. Ever. Did you know you can sign up for text alerts on your phone? Visit My Account, then click Notifications to turn on SMS alerts. We’ll only send important details about your order, your new showroom etc. Let us know if you have any questions!
XO,
Adore Me
[email protected]
I love the quality of all the purchases I've made. True to size 95% of the time.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello Anastasia,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]