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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow Maria G.
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LOVE IT
August 18, 2015

I love every purchase that I made, bras and panties, sleepwear and the swimwear, They fit as if its made for me, love the style and quality. I am looking forward to put in my next order.

Date of experience: August 14, 2015
Adore M. Adore Me Rep
over a year old

Hello Maria,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

Arkansas
1 review
0 helpful votes
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Great service
August 17, 2015

They told me it would come 3-5 days but gave me a delivery date of a week later but it still came in 3 days! It was wrapped beautifully and I will definitely order again! Thanks!

Date of experience: August 14, 2015
Adore M. Adore Me Rep
over a year old

Hi Kay,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
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Finally things that fit
August 17, 2015

I have a lot of trouble finding lingerie sets because I have a larger bust than average but not as much around the hips. So far everything i have gotten has fit perfectly.

Date of experience: August 14, 2015
Oklahoma
1 review
0 helpful votes
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Great
August 16, 2015

Fast shipping product was great can't wait to order more

Date of experience: August 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Kimberly,

Thanks for reviewing us, we are so glad to hear that!

Our warehouse typically processes and ships an order within two business days, most U.S. orders are then delivered in five business days. We do our best to keep it quick!

Did you know we launch a new collection during the first week of each month? Check back soon for more cute lingerie!

XO
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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First Time
August 16, 2015

So far I have loved everything I have purchased. Looking forward to more.

Date of experience: August 13, 2015
Mississippi
1 review
0 helpful votes
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Very Happy Camper
August 16, 2015

Transactions are easy, deliveries are fast, and it is a pleasure doing business with. Items are of good quality, feels great on my skin. No itchy scratchy at all! And to say the least you will be hot sexy and oh so very pleased. Just started with adore me so I have to say so far so good. I will be sharing Adore Me with other married ladies for sure. My husband is a happy camper also, and excited about s

Date of experience: August 13, 2015
Adore M. Adore Me Rep
over a year old

Hello Barbara,

Thanks for the review! We’re glad you had such a great experience!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Washington
1 review
2 helpful votes
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Bad customer service
August 16, 2015

I've been waiting for a response via email for over 2 weeks now for a simple exchange order. They've ready received the order I sent back just won't credit my account with the money for that item or give me a voucher code. Every time I call I am holding for over 25 minutes and don't have time to wait around for someone to pick up. Need to hear something back - l was ordering way before I needed it on 8/19. Not sure if that'll be possible anymore.

Date of experience: August 13, 2015
Adore M. Adore Me Rep
over a year old

Hi Breanna,

We are so sorry to hear you had trouble contacting us. Please note that the voucher code is issued and sent to you by email as soon as the exchange is requested from your account (it should also be available in your account under Returns /Exchanges). If you would like further assistance in this case please send us a private message with your order number and we'd be happy to look into this.

Best,
Adore Me
[email protected]

Arizona
1 review
0 helpful votes
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SASSY
August 16, 2015

I normally don't wear unlined bras, but the bra fit perfect, I felt sexy, sensual, wild and wan't passion.

Date of experience: August 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Cindy,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Michigan
1 review
0 helpful votes
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Love the set
August 15, 2015

From ordering to the package and finally the set everything was amazing. I have received it in my birthday and was delighted to wear it. I was a bit skeptical to order unlined as I am not the most endowed person but I was able to fit the cup B bra well. It fitted true to the size I normally wear. Highly recommend the set and site and looking forward for my next purchase.

Date of experience: August 12, 2015
Adore M. Adore Me Rep
over a year old

Hi Carmen,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Fits like a glove
August 15, 2015

I'm a repeat customer for sure! Easy order, speedy delivery, lovely packaging, quality product that fits perfectly and is super comfy. Hubby loves it too ;). Thank you!

Date of experience: August 12, 2015
Adore M. Adore Me Rep
over a year old

Hi IsabelRose,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Curacao
1 review
0 helpful votes
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Sexy and afordable
August 14, 2015

Nice classy pieces every month... Love my new sets

Date of experience: August 11, 2015
Adore M. Adore Me Rep
over a year old

Hi Judreanne,

Thank you for reviewing Adore Me! We are delighted to hear that you are enjoying your Adore Me experience. We are always happy to hear from satisfied shoppers.

Let us know if you have any questions!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Awesome purchase!
August 14, 2015

Was a Birthday present for my Wife this past weekend and she loved it. I was informed that this weekend is going to be date weekend. I am a step dad to 2 teenagers so I am excited... I might get lucky!

Date of experience: August 11, 2015
Georgia
2 reviews
2 helpful votes
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Very difficult to get out of VIP program... And can't refund money after 30 days... even if no product purchased! Sizes run small...

Date of experience: August 11, 2015
Adore M. Adore Me Rep
over a year old

HI Judith,

Thank you for your review. We are sorry to hear you had an unpleasant experience with us.

Please note that customers are free to cancel their membership online by accessing our online helpdesk: www.adoreme.com/helpdesk.

Moreover, in order to request a refund of store credit beyond 30 days, please send an email to our claims department at [email protected] explaining the case and why you were not able to request a refund within our 30 day limit.

Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.

Best,
Adore Me
[email protected]

California
1 review
4 helpful votes
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AdoreMe is a rip off
August 14, 2015

AdoreMe tricks its customers by advertising first-time purchase discounts, but instead signs its new customers up for monthly "membership" fees of $39.95, whether you purchase or not. They'll charge this fee to the credit card you used for that first purchase without your authorization. Then, when you try to cancel your membership, it's a lengthy process with all kinds of hoops to jump through and questions to answer. I still haven't received confirmation that my membership has been canceled (and I have asked AdoreMe directly to find out, but they haven't responded).

Date of experience: August 11, 2015
Adore M. Adore Me Rep
over a year old

Hello Amanda,

Thank you for the review, we apologize for any confusion!

The membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.

If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime within 12 months! We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com.

Customers are free to cancel their membership online by accessing our online helpdesk: www.adoreme.com/helpdesk

We are terribly sorry to hear you were unsatisfied with the unsubscribing process and we will forward your feedback to our team.

We apologize for any inconvenience we have caused you. Let us know if there is anything else we can help you with.

Best,
Adore Me
[email protected]

Texas
1 review
1 helpful vote
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Fast, Convenient, Cute!
August 14, 2015

As a 36DD it's hard to find bras that are my size, don't look matronly, and are comfortable. Adore Me has so many cute styles, each set i've gotten fits me perfectly, and it's way cheaper than the mall!

Date of experience: August 10, 2015
Adore M. Adore Me Rep
over a year old

Hi Katie,

Thank you for the review! We’re so glad to hear that.

We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Alabama
1 review
0 helpful votes
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Easy customer service.
August 13, 2015

I ordered a lace robe and a set. I loved robe but no so much the set so I filled out the form to send it back and could immediately use the credit given for it. I used and had the new set (which I love) before I even sent the first one back. Same quality as Victoria and half the price.

Date of experience: August 10, 2015
Adore M. Adore Me Rep
over a year old

Hi Danielle,

Thank you so much for your review. We are happy to hear you are satisfied with our exchange process.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Louisiana
1 review
0 helpful votes
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Great and sexy stuff
August 13, 2015

Real easy to order and it all looks amazing on my wife

Date of experience: August 10, 2015
Illinois
1 review
0 helpful votes
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Nice fit
August 13, 2015

This is my first purchase and the set fits great! I love the quality of the garment... I will be ordering again soon.

Date of experience: August 9, 2015
Adore M. Adore Me Rep
over a year old

Hi Candy,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Looove it!
August 11, 2015

I've always wanted 2 buy sexy sets like this, I just never found any that I loved or even like for that matter. Until now! Love love love this site & their amazing selection & great prices! Great quality pieces & they really do fit true to size. & of course my husband is an enormous fan as well ;)

Date of experience: August 7, 2015
Adore M. Adore Me Rep
over a year old

Hello Angela,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
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Great colors and sizes
August 11, 2015

As always, I can always find something that fits well, is good quality and feminine.

Date of experience: August 7, 2015