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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Judith N.
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Beautiful and comfortable bra!
August 21, 2015

This bra fit so well and is so beautiful that I can't believe it was made for plus sizes! Usually we plus size women are relegated to ugly white or black bras, but no more! I love my purple bra and panty set from AdoreMe! It fits great, offers fantastic support and just knowing I have on a pretty bra and panty makes me feel great!
Thank you AdoreMe for giving us larger breasted women an opportunity to look and feel beautiful!

Date of experience: August 18, 2015
Tennessee
1 review
0 helpful votes
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Love IT
August 21, 2015

It fit wonderful. I am going to keep ordering stuff.

Date of experience: August 18, 2015
New Jersey
1 review
0 helpful votes
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LOVE
August 21, 2015

I love AdoreMe! Everything is well made and super comfortable and sexy! Also, everything is nicely packaged and it truly is a nice treat to receive in the mail!

Date of experience: August 18, 2015
Colorado
1 review
0 helpful votes
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Love Love Love it!
August 21, 2015

Love the styles available. Love the speedy delivery. Love the true to size options.

Date of experience: August 18, 2015
Virginia
1 review
0 helpful votes
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Very Happy!
August 21, 2015

I have ordered numerous items from AdoreMe and have been very satisfied with the prompt delivery and the quality of the items.

Date of experience: August 18, 2015
New York
1 review
0 helpful votes
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Big size Blessing
August 21, 2015

I love that I can finally find sexy adult bra sets in my size at and affordable price. The sets are true to size, well made, and comfortable. I do wish more underwear were available in medium no large, those sizes tend to sell out. It would also be nice if they gave until the 10th or 15th to make a purchase, allow me to use my second paycheck. Overall I love the site and recommend it to everyone I know even males for that "thoughtful" gift.

Date of experience: August 18, 2015
Louisiana
1 review
0 helpful votes
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Placed and order on the 8th of August. The order has said delivered to Baton Rouge on 08/13/2015 I live in Baton Rouge Still have not received the item. I emailed numerous time the customer service department no response. I went to their social media but it is moderated and no answer from them either. So I called it took 2 and1/2 hours to get to a real person. Who stated that the post office claims they received it today and I will have it tomorrow I am not holding my breath. I then stated I wanted the VIP membership canceled they stated that I could not do it I would have to wait until after I received the package and then I could call back or do it online. Which by the way is a lie because I just canceled online before I got the package. I do not want anything to do with a company who has you wait online for hours does not answer emails and then lies about membership cancellations and when you ask for a supervisor they tell you that no one is available until you tell them that you also have worked in a call center and you know that is not true and then all of a sudden there is a supervisor who also lies and tells you that they cannot cancel the membership and that you cannot cancel while waiting on an order. Deceptive business practice is not a great way for a company to stay in business.

Date of experience: August 18, 2015
GB
1 review
0 helpful votes
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Speedy service
August 21, 2015

I received my order in a few days, which was great because I traveled out of the country later that week. The only thing keeping me from rating this 5 stars is that there were spots in the order that had fabric pulls and strings hanging down.

Date of experience: August 18, 2015
Adore M. Adore Me Rep
over a year old

Hi Kayla,

Thank you for letting us know, we’re sorry to hear that!

It sounds like you received a defective or damaged product. We apologize, and would like to investigate this. Any further information you can provide to our customer service team would be of assistance.

All the information you’ll need to exchange this set is available in your account. It’s easy—just log in, click My Account, click Returns & Exchanges, then follow the step-by-step directions.

Let us know if you have any questions! We’re always here to help.

Best,
Adore Me
[email protected]

Maryland
1 review
0 helpful votes
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Always The Best!
August 20, 2015

AdoreMe has, again, continued to be the best at what they do! High quality items, fast shipping and great customer service.

Date of experience: August 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Laura,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Texas
2 reviews
0 helpful votes
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SUPERSTAR
August 20, 2015

My credit card did not work and AdoreMe went way out of there way to make sure I was taken care of. I will be a customer for life. They are the best! PERIOD. Thank You Romain for all you did for me. I am truly and sincerely thankful.

Date of experience: August 17, 2015
Maryland
1 review
0 helpful votes
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The quality of the pieces is on par with some of the more well known stores. They look great, fit true to size and are comfy. My husband can't stop raving about them as well, which makes me feel great! Will buy more soon!

Date of experience: August 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Megan,

Thank you for the review! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Love it!
August 20, 2015

I love this lingerie it's very sexy, comfy, beautiful

Date of experience: August 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Jasmin,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

New York
2 reviews
0 helpful votes
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Bridal Trousseau
August 20, 2015

My daughter's bridal party, her aunt and I purchased several of the beautiful nightie sets, a bra & panties set, and a cute polkadot bikini; she absolutely adored everything!

Date of experience: August 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Kathleen,

Thank you for reviewing us. We are so glad to hear that! We are always happy to hear from satisfied shoppers.

We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Loved it!
August 20, 2015

I really loved my lingerie. It so perfect. The shipping was very fast.

Date of experience: August 17, 2015
Adore M. Adore Me Rep
over a year old

Hi Alyssa,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Sitting Pretty
August 20, 2015

Saw this on Instagram, thought I'd sign up, I do not regret. Love my lingerie and sleep wear. So pretty. Fit well. Wonderful. Don't hesitate sign up and look pretty in the kitchen, out in your patio in the bedroom or wherever! Haha

Date of experience: August 16, 2015
Adore M. Adore Me Rep
over a year old

Hello Rebecca,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
[email protected]

Arizona
2 reviews
0 helpful votes
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Sexy and Comfortable
August 20, 2015

I am so excited with the sexiness, comfort, and quality of my purchases so far.

Date of experience: August 16, 2015
New York
1 review
0 helpful votes
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I adore Adore Me!
August 19, 2015

Adore me is phenomenal there is only one hiccup I recently bought a few sets and one of them broke the day I tried it on. The strap tore right before the clasps

Date of experience: August 16, 2015
Adore M. Adore Me Rep
over a year old

Hi Jamie,

Thank you for your review.

We are sorry to hear that your Adore Me set malfunctioned on your first use. This is completely unacceptable and we look forward to investigating the cause of this issue as soon as possible. Any further information you can provide to our customer service team would be of assistance.

Our goal is to provide you with excellent quality lingerie that fits perfectly and flatters completely every time you shop and we encourage shoppers to exchange sets that are not up to standard!

Here is more information regarding exchanges and returns: http://www.adoreme.com/free-shipping

And do not hesitate to contact our friendly customer service team with any queries that come up as your browse.

Kind regards,
Adore Me
[email protected]

California
6 reviews
8 helpful votes
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I signed up for Adore Me a few years ago and have loved every item I have bought from them. Their customer service reps are very nice too. I have bought corsets, a babydoll, and several bra/underwear sets. All fit fine. Their loyalty program is nice and I have my gift set coming to me right now. The only thing I don't like is how they automatically withdraw the 39.95 USD from my account every month unless I a) skip the month or b) go on payment vacation. Both of those are nice features unless you forget to do that which I have before. It's all good though because you can request a refund of your auto pay and they always honor it. I love shopping there and my hubby enjoys the surprise of seeing me in something new as well.

Date of experience: August 15, 2015
California
1 review
0 helpful votes
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I 'Adore' it all!
August 18, 2015

I am truly impressed with all the lingerie I have purchased to date. The quality, comfort, and designs are truly amazing! AdoreMe delivers 'sterling service' in the lingerie industry. -Great job!

Date of experience: August 15, 2015
Adore M. Adore Me Rep
over a year old

Hi Grace,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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Love iit, love iit, love it
August 18, 2015

It fits perfect it's soft to the touch, it looks good and feels good on. The best part about it he loves it and I look sexy in it.

Date of experience: August 15, 2015
Adore M. Adore Me Rep
over a year old

Hi LaVarne,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]