Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
AdoreMe provides a customized shopping experience online. Their selection may not be as vast as other companies but rest assured their products are high quality and their customer service is great. Their new customer deal of getting the first bra and panty set for $24.95 and then the buy 5 get your 6th free can't be beat. It averages out to $30 per set which as most of you know is a lot cheaper than that other lingerie store (VS) and the quality is the same if not better. I love AdoreMe!
I was a bit skeptical of a box service for lingerie at first, but the ease of everything has made it perfect. If a set doesn't fit, simply pack it back up, print out the return slip and mail it back. Adore Me lets you pick out a different set. And you can't beat the price!
I have purchased several items and every thing has fit perfect and has been great quality.
Many beautiful sets available on this site! A lot of great options at good prices. This is a great site for those who want good quality lingerie.
I was quite surprised when opening the box, how much goes into the presentation of the beautiful bras and panties. At once, you are made to feel special and beautiful. I'm a curvy woman in my early 50's and I suddenly felt younger and pretty, when trying on my new AdoreMe underwear. Femanin Luxury at the best quality!
I just found Adore Me last month. I've made 2 purchases and love them both. The size guide is great and the quality is excellent!
I enjoyed my first purchase and told all my friends about it. I am a 42ddd so most companies don't make my size. I love it.
Great, comfortable, sexy underwear. Quite happy so far with my two orders.
You know for an online subscription, you'd think they'd cater to all shapes and sizes, but they don't! I'm a 30A/32AA and they never have products in my size. XS is ok but I don't want my only option to be unlined bras. Thanks for being considerate... I never use this site any more.
Hi Naomi,
Thank you for your review.
We are sorry to hear you have not been able to choose from a variety of styles in your size. However, we would like you to know that we plan on expanding our collection and offer more options in all sizes, from petite to plus.
Best,
Adore Me
[email protected]
This pajama short set was so comfortable I need to have more like it...
The products are great. I've never found bras that fit me how I'd like them to until I found AdoreMe. I love everything I've purchased. And it's SO nice that you are able to skip the month when needed. You just have to remember by the 3rd. Great company.
Hi Tess,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
I have been absolutely thrilled with Adore Me! The styles are classy, sexy, and sensual. The sizes fit my body perfectly! The sales and offers that are offered regularly make treating yourself affordable and budget friendly. Adore Me is a breath of fresh beautiful air! I honestly look forward to my next monthly purchase :D I happily wave bye bye to Fredrick's of Holllywood and Victoria's Secret. Adore Me, you have my loyalty!
Thank you AdoreMe for providing such a fun way to enjoy being a lady!
Hello,
Thanks for the review!
We’re happy to hear you had such a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
The bras are the best I've worn thus far and I'm 16 years old. Great quality and a great price and super convenient. You'd be stupid not to give it a try.
Ok product but didn't realize I was signing up for the scheme of a continuous monthly billing to get the sale prices
Hi J. P,
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime within 12 months! We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com
To learn more about the benefits of membership or to unsubscribe, visit our online helpdesk: www.adoreme.com/helpdesk
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
[email protected]
Unable to connect with a live representative regarding purchases. Sizes were not correct. Credit card issues as well.
Hi Michael,
We are so sorry to hear that!
All the information you’ll need to exchange incorrectly sized sets is available in your account. It’s easy—just log in, click My Account, click Returns & Exchanges, then follow the step-by-step directions.
For any other issues, please feel free to contact us at [email protected] and we'd love to help.
Best,
Adore Me
[email protected]
I stopped receiving the monthly emails to pick my items, but they were sure to continue charging me. Of course, once I realized what was going on and called them they didn't want to refund anything. Very inconsistent sizing, ordered over and over trying to find the right size only to realize that they are all sized slightly differently. I have a collection of things that don't fit and finally got some of the money back. Not a good program at all!
Hi Catina,
Thank you for your review.
We are terribly sorry to hear you had such an unpleasant experience.
Please note that you can always set your email preferences from your account, under ' Notifications'
Moreover, in order to request a refund for store credit older than 30 days, customers are welcome to contact our Claims Department at [email protected].
That being said, we apologize for any inconvenience we may have caused you.
Please let us know if there is anything else we can help you with.
Best,
Adore Me
[email protected]
I got suckered into their special deal only to find out after, it included a monthly fee that I tried to cancel but then they said that if I cancel, then I would be charged more for the item I purchased. Seemed a bit sneaky if you ask me.
I love everything about Adore Me. It's good quality and my boyfriend loves my lingerie.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hello Jill,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
[email protected]