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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Returns
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Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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Don't buy anything on sale by the time you get it you can't exchange it all sold out. They don't acclimate anything. I got people to sign up was supposed to get 2 credits only got 1. Had to fight for initial discount they promise you.
Fits perfect! Want adore me to get more colors or pieces similar to this set! My boyfriend loves!
Very pleased with my bras. They fit perfectly and I feel so confident wearing them. I'll definitely buy more
Hi Dee,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new bra sets.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
Great quality products and fast and free shipping. Exceeded all my expectations. Will definitely buy more!
Quality is perfect, price is convenient and shipping is fast!
Hi Trisha,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
I was a little afraid to order fr the Internet, but I decided to go ahead. I could not have been any happier! Thank you AdoreMe!
Hi Jennifer,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Feeling sexy all day long. I like to have my bra and panties to match but a lot of the time you can't find this in the fuller figure sizes. Also my first front closure bra. Absolutely love it. Very pleased with the comfort too. Can't wait for my next set.
Hi Pam,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
Adoreme membership service enables me to purchase really adorable lingerie every month at affordable price and that makes my partner happy too :).
Hi Diana,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
I loved my first set was great quality and the material was nice and soft. Is nice to have some bra options that aren't all hard lined and padded cups that make you bustier than you already are. My husband, who signed me up for this site also loved it he thought it was very sexy and soft also. He also loved the panties. Him I are now looking at some options on your site for next month's purchase. We are going to do it together to add a little spice to the experience and we will both be waiting for the box to arrive and we will both be there when I try them on. I can't wait until then!
Hi Lisa,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Perfect fit loved the style but would love to see more lace
I was really surprised how soft and comfortable Adore Me sleepwear and bra set is. It took me a while to build the courage to move away from my normal brand of lingerie choice. I do believe the Adore Me line is a new tradition for me.
The website is very easy to use and delivery was quick.
I'm a relatively new customer to Adoreme. I love their lingerie & sleepwear. Some of the bras run small I have found & others are perfect. I feel very sexy in them & my husband loves to see them. This is my new favorite place to shop.
Hi Nita,
Thank you for the review. We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
They signed me up for a monthly payment plan without my knowing it and I found out months later that I had lost hundred, maybe even over $1,000 in small monthly payments that I didn't even know I was signed up for. No thank.
Hello,
We are worry to hear you had such an unpleasant experience.
It appears there has been a misunderstanding - the subscription to the VIP membership is not automatic. The membership is one of two payment options (the other is Pay as You Go-our one-time purchase option) customers select during checkout with their first order.
F you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime within 12 months! We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com.
In regards to store credit beyond 30 days, customers are given the option to send an email to our claims department at [email protected] and request a refund, explaining the case and why they were not able to place their request within our 30 day limit. We will send a response within a maximum of 10 business days.
That being said, we apologize for any inconvenience this confusion may have caused you. Please let us know if you have any questions, we’d be happy to help!
Best,
Adore Me
[email protected]
Easy purchase on website and quick delivery. Item looked just like what I ordered online, true to size fit and looked amazing.
Hi Michelle,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Every month brings a beautiful surprise.
It feels like my birthday! Lovely presentation with each box.
Can't wait to view my show room and choose my next selection.
The quality of the products is very high and everything fits so well.
I feel so glam and fabulous wearing these flattering items.
Hi Cherie,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
Finally found a site that has my size and actually fits. They offer free exchange, but I have never needed to.
All I get is a run around from these people. To be charged 40 dollars a month is bull$#*!. And when you try and cancel, your on hold for 15-30 minutes plus. It's absolutely rediculous to be waiting to talk to a "customer service" representative. When I finally got ahold of someone to cancel my account, her name was Alex, and when I told her to stop giving me the run around and was highly dissatisfied with the service she rudely hung up on me. Never ever shopping here again.
Hi Lauren,
We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.
That being said, please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
It is not necessary to call in order to cancel the membership; you can always unsubscribe by accessing our online helpdesk: http://adoreme.com/helpdesk
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
[email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erin,
We are terribly sorry you had an unpleasant experience.
Regarding sale items, the stock is usually limited, unfortunately, so we can only accept exchanges while stock lasts.
That being said, we do apologize for the dissatisfying customer service you received. This is totally unacceptable and we assure you that we are going to investigate this issue.
Please let us know if there is anything we can help you with.
Best,
Adore Me
[email protected]