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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I got my new set in the time frame I was given and I absolutely LOVE the packaging! The bra and panty is good quality material for these prices, and the panties are like a microfiber like material so they're suuuupperr comfy. Very satisfied and will DEFINITELY be a returning customer :)) )
I have a hard time finding sets because I am small on top and have a big bottom. The fact that my sizes are offered in cute sets makes me so happy!
I was really nervous about ordering bras online but wow, was I so happy with this purchase! The bra is so comfortable, I practically feel like I'm in my pajamas, really! The only thing I would say is the underwear sizes run a bit small. I usually wear a size medium, but they didn't carry that size with this set, so I settled on a large and it fits perfectly. So I would recommend getting the underwear in a size larger than what you usually wear.
At first I wasn't sure about the set, it didn't look like what I ordered. Tried it on in a different light setting and it grew on me... wore it on a date and felt beautiful knowing what was under my clothes... :)
Adorable... very pleased at the quality and it is true to size. Loved it... need more!
I was unsure as to what I was going to get with my order. Meaning is the color, the size or the fitting is going to be right? But then when I got the package and I fitted the bra and the underwear they both fitted great! I am excited for my husband when I give him my surprise birthday for me to him. Thanks! I highly recommend the quality of their product although this is just my first purchased.
Very pleased with the timeliness of delivery and quality and looks of my set.
This was my first time buying from Adore Me and it was fantastic! My showroom was perfect, ordering was easy, and my items shipped quickly. The first time I put on my lingerie I felt so beautiful! Such a great experience.
AdoreMe is awesome! The sets are well priced and great quality. Plus buy 5 get the 6th free? I'll be doing a lot of shopping here.
I wrote an unfavorable review earlier this month about this company and I have since resolved my issues. I received my first order after 2weeks of frustration and I did cancel my membership once I was emailed several days later by customer service with the link you need to do so. My second order arrived after 6 days and I must say that the quality was excellent on both items. The company sent me 2 gift cards with each order. So here is the deal. If you choose to use this company. The quality and selection are a 5. Just understand that you may not get your order within 3 to 5 days and you will never ever get to speak to a supervisor if you have a problem. If you are good with an auto response several days later via email, then you're golden. You will also need to understand that if your order does not arrive, you will need to wait 12 days before you can request a reorder. You will not receive a refund. Finally, your best bet is to do the VIP, without it- no special price, rewards, extra perks. The perks are worth it. I shop for very demanding clients, so on time orders and customer service are very important for me. I would recommend to others to give the company a try and hopefully you'll have a much better overall result.
I used to purchase my bras and panties from an overpriced retail store but no more! This set from Adore Me is one of the most comfortable I've ever put on my body! Love, love, love the bra and would purchase many more if it came in more colors! Affordable, great quality, I am a happy customer!
I was nervous about buying online but I couldn't be more happy! I've purchased 4 sets total so far, I'm about to pick my 5th! Everything fits perfect and I love all the different color options. The quality is great for a reasonable price!
Have purchased 3 bra & panty sets. Great fit and bang for your buck. The material quality is just okay, but the detailing makes up the difference (lace, buttons, bows).
Had to contact service due to an order switch and was pleasantly surprised how quickly it was resolved!
I'm a fan!
I really needed to feel sexy again... and all I needed to know was treat myself.
At first I honestly thought this website was a complete scam. But the bras were really cute so I tried it out. Not only are the bras cute, they are the real deal! I have big boobs (ddd) and the bras fit AMAZING and are true to size!
I was pleased with product, so was my fiance. I did get wrong size and exchanged and it was a snap, got the replacement withing 2 days.
Pretty slick.
It was fun to order bras and panties in such pretty colors.
This is absolutely the worst company to deal with. I ordered a set 1 time! The small print did not clue me into the "service". That was my own fault. BUT, then I got my lingerie. It was cheaply made polyester. I was ill fitting and it just looked and felt cheap. I thought, meh... I just won't order again. Then came the 70$ in charges that when I tried to cancel and get the no hassle refund they promised I was told it was store credit. I didn't want that but the high pitched customer service rep said it was my only option. But I couldn't cancel until I used it. So I used it, and tried to cancel. Then I was told I couldn't cancel until I got the order. Then I got the order, but had to skip the month so I wouldn't get charged again. Then I couldn't cancel with a skipped month pending... and so on and so on. Keep in mind the wait time is NEVER less than 15 minutes. What a scam.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi Danielle,
Thank you for your review. We are terribly sorry to hear you had such an unpleasant experience. We apologize for the dissatisfying customer service you received. This is totally unacceptable and we assure you that we are going to investigate this issue.
That being said, please note that the membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. The terms and conditions of membership are stated during checkout, in the membership confirmation and in numerous locations on the site.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but customers are welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com
To learn more about the benefits of membership or to unsubscribe, customers only need to visit our online helpdesk: www.adoreme.com/helpdesk
We apologize once again for any inconvenience we may have caused you.
Please let us know if there is anything else we can help you with.
Best,
Adore Me
[email protected]