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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Very pleased :)
October 7, 2015

I got my new set in the time frame I was given and I absolutely LOVE the packaging! The bra and panty is good quality material for these prices, and the panties are like a microfiber like material so they're suuuupperr comfy. Very satisfied and will DEFINITELY be a returning customer :)) )

Date of experience: October 4, 2015
California
1 review
0 helpful votes
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Fits perfectly!
October 7, 2015

I have a hard time finding sets because I am small on top and have a big bottom. The fact that my sizes are offered in cute sets makes me so happy!

Date of experience: October 4, 2015
Washington
1 review
0 helpful votes
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First Purchase
October 7, 2015

I was really nervous about ordering bras online but wow, was I so happy with this purchase! The bra is so comfortable, I practically feel like I'm in my pajamas, really! The only thing I would say is the underwear sizes run a bit small. I usually wear a size medium, but they didn't carry that size with this set, so I settled on a large and it fits perfectly. So I would recommend getting the underwear in a size larger than what you usually wear.

Date of experience: October 4, 2015
California
1 review
0 helpful votes
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Perfect
October 7, 2015

Beautiful products everything fits well I'm ever had my sister by some things

Date of experience: October 4, 2015
Georgia
1 review
0 helpful votes
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Love it...
October 7, 2015

At first I wasn't sure about the set, it didn't look like what I ordered. Tried it on in a different light setting and it grew on me... wore it on a date and felt beautiful knowing what was under my clothes... :)

Date of experience: October 3, 2015
Wisconsin
2 reviews
0 helpful votes
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EXCELLENT PJ
October 7, 2015

Adorable... very pleased at the quality and it is true to size. Loved it... need more!

Date of experience: October 3, 2015
Maryland
1 review
0 helpful votes
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Best purchased ever!
October 6, 2015

I was unsure as to what I was going to get with my order. Meaning is the color, the size or the fitting is going to be right? But then when I got the package and I fitted the bra and the underwear they both fitted great! I am excited for my husband when I give him my surprise birthday for me to him. Thanks! I highly recommend the quality of their product although this is just my first purchased.

Date of experience: October 3, 2015
Tennessee
1 review
0 helpful votes
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Great quality
October 6, 2015

Very pleased with the timeliness of delivery and quality and looks of my set.

Date of experience: October 3, 2015
New Jersey
2 reviews
0 helpful votes
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Sheerly Sexy
October 6, 2015

Incredible. I needed one size larger but he was blown away!

Date of experience: October 3, 2015
South Carolina
1 review
0 helpful votes
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Beautiful!
October 5, 2015

This was my first time buying from Adore Me and it was fantastic! My showroom was perfect, ordering was easy, and my items shipped quickly. The first time I put on my lingerie I felt so beautiful! Such a great experience.

Date of experience: October 2, 2015
Texas
1 review
0 helpful votes
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Love it!
October 5, 2015

AdoreMe is awesome! The sets are well priced and great quality. Plus buy 5 get the 6th free? I'll be doing a lot of shopping here.

Date of experience: October 2, 2015
Washington
7 reviews
19 helpful votes
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Revised rating
October 5, 2015

I wrote an unfavorable review earlier this month about this company and I have since resolved my issues. I received my first order after 2weeks of frustration and I did cancel my membership once I was emailed several days later by customer service with the link you need to do so. My second order arrived after 6 days and I must say that the quality was excellent on both items. The company sent me 2 gift cards with each order. So here is the deal. If you choose to use this company. The quality and selection are a 5. Just understand that you may not get your order within 3 to 5 days and you will never ever get to speak to a supervisor if you have a problem. If you are good with an auto response several days later via email, then you're golden. You will also need to understand that if your order does not arrive, you will need to wait 12 days before you can request a reorder. You will not receive a refund. Finally, your best bet is to do the VIP, without it- no special price, rewards, extra perks. The perks are worth it. I shop for very demanding clients, so on time orders and customer service are very important for me. I would recommend to others to give the company a try and hopefully you'll have a much better overall result.

Date of experience: October 2, 2015
Pennsylvania
1 review
0 helpful votes
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Bye, Bye VS!
October 5, 2015

I used to purchase my bras and panties from an overpriced retail store but no more! This set from Adore Me is one of the most comfortable I've ever put on my body! Love, love, love the bra and would purchase many more if it came in more colors! Affordable, great quality, I am a happy customer!

Date of experience: October 2, 2015
California
1 review
1 helpful vote
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Love it!
October 5, 2015

I was nervous about buying online but I couldn't be more happy! I've purchased 4 sets total so far, I'm about to pick my 5th! Everything fits perfect and I love all the different color options. The quality is great for a reasonable price!

Date of experience: October 1, 2015
Texas
1 review
1 helpful vote
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Have purchased 3 bra & panty sets. Great fit and bang for your buck. The material quality is just okay, but the detailing makes up the difference (lace, buttons, bows).

Had to contact service due to an order switch and was pleasantly surprised how quickly it was resolved!

I'm a fan!

Date of experience: October 1, 2015
Pennsylvania
2 reviews
0 helpful votes
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Love at first sight
October 5, 2015

I really needed to feel sexy again... and all I needed to know was treat myself.

Date of experience: October 1, 2015
Missouri
1 review
0 helpful votes
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AMAZING
October 5, 2015

At first I honestly thought this website was a complete scam. But the bras were really cute so I tried it out. Not only are the bras cute, they are the real deal! I have big boobs (ddd) and the bras fit AMAZING and are true to size!

Date of experience: October 1, 2015
Nebraska
1 review
0 helpful votes
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Do what they say
October 4, 2015

I was pleased with product, so was my fiance. I did get wrong size and exchanged and it was a snap, got the replacement withing 2 days.

Pretty slick.

Date of experience: October 1, 2015
Nebraska
1 review
0 helpful votes
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Very sexy!
October 4, 2015

It was fun to order bras and panties in such pretty colors.

Date of experience: October 1, 2015
Pennsylvania
1 review
3 helpful votes
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This is absolutely the worst company to deal with. I ordered a set 1 time! The small print did not clue me into the "service". That was my own fault. BUT, then I got my lingerie. It was cheaply made polyester. I was ill fitting and it just looked and felt cheap. I thought, meh... I just won't order again. Then came the 70$ in charges that when I tried to cancel and get the no hassle refund they promised I was told it was store credit. I didn't want that but the high pitched customer service rep said it was my only option. But I couldn't cancel until I used it. So I used it, and tried to cancel. Then I was told I couldn't cancel until I got the order. Then I got the order, but had to skip the month so I wouldn't get charged again. Then I couldn't cancel with a skipped month pending... and so on and so on. Keep in mind the wait time is NEVER less than 15 minutes. What a scam.

Date of experience: October 1, 2015
Adore M. Adore Me Rep
over a year old

Hi Danielle,

Thank you for your review. We are terribly sorry to hear you had such an unpleasant experience. We apologize for the dissatisfying customer service you received. This is totally unacceptable and we assure you that we are going to investigate this issue.

That being said, please note that the membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. The terms and conditions of membership are stated during checkout, in the membership confirmation and in numerous locations on the site.

If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but customers are welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com

To learn more about the benefits of membership or to unsubscribe, customers only need to visit our online helpdesk: www.adoreme.com/helpdesk

We apologize once again for any inconvenience we may have caused you.

Please let us know if there is anything else we can help you with.

Best,
Adore Me
[email protected]