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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Susan Push-Up
October 4, 2015

I LOVE my new set! It's so comfortable and it fits better than most sets that I've purchased in the past. My new place for bra and panty sets and lingerie. Thank you so much!

Date of experience: October 1, 2015
Virginia
1 review
2 helpful votes
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"Become a member (FREE!) and receive a discount!" - but read the fine print: we will charge you $40/month, forever. You can use the most recent 3 of those charges on purchases, but anything older than that will be thrown away.

AKA: Free membership = $40/month automatically charged for nothing at all.

That is a scam.

I called my bank to dispute the charges (because I thought free membership meant it was free, silly me), and they cancelled the subscription. Afterwards, I used the remaining balance in my account before it was automatically thrown away. A few months later, and I see that they have been charging my car $40/month once again. I'm canceling the credit card altogether, just as I would do if any other scammer got a hold of my credit card information.

Date of experience: October 1, 2015
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for your review. We are terribly sorry to hear you had such an unpleasant experience.

That being said, we would like you to know the VIP membership is one of two payment options (the other is Pay as You Go, our one-time purchase option) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month. The terms and conditions of membership are stated during checkout, in the membership confirmation and in numerous locations on the site.

If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but customers are welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com

To learn more about the benefits of membership or to unsubscribe, customers only need to visit our online helpdesk: www.adoreme.com/helpdesk

We apologize for any confusion that may have occurred. Please let us know if there is anything we can do for you.

Best,
Adore Me
[email protected]

Oregon
1 review
0 helpful votes
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Amazing!
October 4, 2015

Wonderful packaging! Elegant, classy and comfortable set! Very happy camper!

Date of experience: September 30, 2015
Texas
1 review
0 helpful votes
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I'm impressed with both the quality of the lingerie and the first class customer service! I look forward to making many more purchases!

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hi Nancy,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
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Impressed
October 4, 2015

Sizing very true to measurements, the items were beautiful and very well made. Big fan!

Date of experience: September 30, 2015
Pennsylvania
1 review
0 helpful votes
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Loved it
October 4, 2015

I enjoyed every peice I've gotten so far! It is all so very comfortable snd fits nicely! I will definitely be ordering more. I have also told friends about it! Thank you!:-)

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hi Ashley,

Thanks for the review!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
[email protected]

Georgia
1 review
0 helpful votes
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Beautiful
October 4, 2015

First order and I love it! On top of it just being beautiful, it'seems comfortable. Perfect combination!

Date of experience: September 30, 2015
California
1 review
0 helpful votes
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Newbie and I love it!
October 4, 2015

My daughter informed me about you be cause I have issues finding pretty bras that fit me because I am large up top! I loved the experience but would like to so more of a selection for the well indowed!

Date of experience: September 30, 2015
Tennessee
1 review
0 helpful votes
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Thrilled with my first purchase! From the cute box to the amazing bra/panty set and pajamas, the quality and design is exceptional. Adore me is where I will be getting all my lingerie from now on.

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hi Brionna,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

North Carolina
1 review
0 helpful votes
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Beautiful Fit
October 3, 2015

The color is rich, the fabric is so soft, the fit is perfect! I will be purchasing more from their plus size collection!

Date of experience: September 30, 2015
New York
1 review
0 helpful votes
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Little Black Lingerie
October 4, 2015

Great fit and love the style. I loved it along the rest of the pieces I've purchased from them.

Date of experience: September 30, 2015
New Jersey
1 review
0 helpful votes
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I always thought I'd always be in white/beige cone cup hell due to my size D cup. I love the light feel yet total support. So many colors to choose from! Love it!

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hello Bree,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
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Perfect in every way!
October 4, 2015

Fit was just as I expected, material was durable and was a hit with my significant other!

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hi Michelle,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

California
2 reviews
0 helpful votes
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Love it!
October 4, 2015

This was my third purchase from Adore Me and I love it as much as I have my other two. Nice fitting, beautiful color! Can't complain!

Date of experience: September 30, 2015
California
1 review
2 helpful votes
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Easy Returns my a$$!
October 3, 2015

I ordered 7 sets hoping to get a good one out of the bunch but none fit really that well and the bras were very itchy near where they hit the underarm area. I promptly returned them and cancelled my subscription thinking this was a pretty easy process. Lo and behold, I received the "return received" email today and come to find out that there is a $5.95 re-stocking fee on EACH SET, not the order as a whole. Are you $#*!ing kidding me!?!?!? I am NEVER ordering from them again and definitely going to tell everyone I know not to! I will also be leaving a review everywhere I possibly can. Absolutely ridiculous. "Easy Returns" my $#*!. Now I'm out $40.

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hello Jessie,

Thank you for your review. We are sorry to hear you had an unpleasant experience.

That being said, please note that it is clearly mentioned in our Return&Exchange policy (http://www.adoreme.com/free-shipping) that the restocking fee applies to each returned set.

We apologize for the inconvenience caused.

Best,
Adore Me
[email protected]

Montana
1 review
0 helpful votes
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Wow
October 3, 2015

I ordered the Annabelle and Jayne, I love getting out of the shower and slipping into either one of these sets they're so comfortable and true to size. I will definitely be ordering again soon!

Date of experience: September 30, 2015
North Carolina
1 review
0 helpful votes
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Love Adore Me
October 3, 2015

Great product and fast shipping my experience with Adore Me was awesome!

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hello,

Thanks for reviewing us, we are so glad to hear that!

Our warehouse typically processes and ships an order within two business days, most U.S. orders are then delivered in five business days. We do our best to keep it quick!

Did you know we launch a new collection during the first week of each month? Check back soon for more cute lingerie!

XO
Adore Me
[email protected]

California
2 reviews
0 helpful votes
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Excellent Quality and Beautiful
October 3, 2015

I have had the pleasure of receiving two different orders and I am thrilled with everything I have received.
The quality is above what I was expecting and the colors and fit are fantastic - so glad I came across your site.

Thank you.
Peri Perry

Date of experience: September 30, 2015
Adore M. Adore Me Rep
over a year old

Hi Peri,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Great
October 3, 2015

I would continue to shop here. I am very happy with what. I have.

Date of experience: September 29, 2015
Utah
1 review
0 helpful votes
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Awesome
October 4, 2015

I was pleased with every aspect of the company. They are great!

Date of experience: September 29, 2015
Adore M. Adore Me Rep
over a year old

Hi Sharae,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]