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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I have purchased numerous items for my wife and she loves everything she has ever gotten. The ordering process is easy and the quality is excellent. We have never had 1 single problem with anything we've purchased.
The customer service is very friendly. I spoke to them about a possible exchange, but I ended up needing to wear the bra due to time constraints.
The things I have ordered some are not worth the money while others are worth it.
Hello Leslie,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
I shared your feedback with the relevant team for review. We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
Adore Me
[email protected]
Their website was very well organized. They had a large selection in all sizes, shapes, colors, and lined or unlined bras and panties.
Products were quality and customer service was excellent! They helped me with my address issues very quick and efficiently, very impressed!
Absolutely love every piece I've ever bought, fits my curves perfect! Material is high quality, love everything so far! And so does my partner 🥰
Bras are not very supportive and the quality is just not there. I didn't know why they can't include some high waisted undies with their sets. I always just end up throwing away the panties
Hi Blue!
Thank you so much for taking the time to review us.
We apologize for any inconvenience the quality of our products may have caused.
I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
[email protected]
Products when they arrived were uncomfortable and sooo stabby. A package was lost and never arrived but marked delivered and I had to fight to get an answer other than "well it says delivered maybe use a different address". Like geez thanks. It might be cute but it definitely was not worth it. Overhyped like VS.
Hi Jennifer,
Thank you for taking your time to review us!
We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.
- We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best regards,
[email protected]
I don't always keep something from my box but I absolutely love the convenience of it coming to my door. I love being able to try it on and see what I like on my body and what I don't.
Misleads you into subscribing then makes it impossible cancel. Representatives kept telling me I didn't have an account. I had to threaten legal action for them to magically find my account.
Hi Karina,
Thank you for your review, we are very sorry to hear this!
It seems like you may have selected the VIP membership option when placing your order.
We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy or be charged every month. All you need to do is visit your showroom before the fifth and either shop or skip.
You can also select the Non-Member way to shop at checkout. A commitment-free shopping option that comes with great deals & offers just
For you!
Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.
Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.
We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customer's needs and wants.
If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.
Kind regards,
Adore Me
[email protected]
Ordered bra in my size 38dd the cup was fine but the band was about 2 sizes to small had to buy extenders. Removed the straps as it was a strapless but had to keep pulling it up.
Hello Sandra,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing, etc.
Kind regards,
Everything was great! Great quality, size, color, etc
1st order got lost and needed resent. They couldn't explain why it showed in tracking going back and forth across the country. Having said that, since deliveries are tracked pretty accurately and the products are very nice and great selection.
I have been very happy with all my products and especially the credit each month. I have invited friends to start ordering as well. The size kinda fluctuates depending on the style of the product. But for the most part everything is excellent!
I wanted to like Adore me but I have spent hundreds of dollars and hardly wear any of it now. I've tried different sizes and it just doesn't fit great nor is it comfortable. Also, I noticed that items look worn out very quickly. They do have a great return policy and monthly subscription is easy to pause or skip. Just wasn't worth it.
Hi Bren!
Thank you so much for taking the time to review us.
We apologize for any inconvenience the quality of our products may have caused.
Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards
When AdoreMe has a sale, it is usually a good one. Their full-price items are a bit expensive, and the "monthly showroom" feature is deeply annoying, but their size range is great!
I bought mediums per the site and what I formally wear. The 2 I bought were tight and not comfortable. I returned but decided I wasn't buying larger in them since I figured they would be too big.
Now the problem… the return process is awful! I couldn't get 2 items that would have been the same price as the other 2. I could only swap one for one. If it was cheaper, then I didn't get the money back, that was the exchange. If I went over since I was getting a 2 piece set, only one piece would be covered and I had to pay for the other piece…. It wasn't for me.
I got my 2 pieces (but would have rather chose something else). The larges in these were big! I didn't want to do the return process again so I kept them. Money down the drain for me.
Hello Bridget,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing, etc.
Kind regards,
All of the items I have bought have been great, I love the designs, the variety, the availability of sizing and pushup options. The only thing that is really frustrating is that one can't buy the panties separate from the bra. Sometimes I would like to buy both panty options or just the panty or just the bra, it's frustrating that I have to buy the set. That's the only downer.
Hi Andrea,
Thank you so much for taking the time to review us.
We apologize for any inconvenience buying our products may have caused.
Don't worry, I will do my best to ensure that the relevant team is aware of your feedback so they can review and implement this option in the future
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards
I asked for items that had padding in the cup area and lingerie items. I received several unlined items, if they had lining, there was no padding. I also received a lot of pajamas. Not lingerie that I had requested, pajamas. I also had several items on my wish lists and was never sent anything similar.
Hi Sara,
Thank you for taking your time to review us!
We are very sorry to hear you had such an unpleasant experience with your Elite membership.
This is absolutely not the kind of experience we would want you to have, as this program is optional and you're only paying for the sets you keep.
After further looking into this matter, it appears that you were already unsubscribed you from our Elite membership.
Please let us know by email if there is anything else we may do to help.
Best regards,
[email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sheryl,
Thank you for reviewing us!
We are sorry to hear that the bra you received was not a perfect fit for you. We appreciate all the feedback received, so let me inform you that I already sent yours to our Design Department to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
[email protected]