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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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The best way to pamper myself!
July 11, 2024

I love everything about them. I've purchased bras & panties, sleepwear, swimsuits and lounge wear and never been disappointed. Sizes are true and fit perfectly!

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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Best large cup bras ever!
July 11, 2024

Any large cup girlies know how hard it is to find a bra size that fits consistently. Adore Me's bras all fit nearly identical and obviously have the cutest designs and colors. I will never shop anywhere else or go back to granny-pantie status in my lingerie.

Date of experience: July 1, 2024
Ohio
1 review
0 helpful votes
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Great deal
July 11, 2024

The deal was absolutely awesome. Was a little bummed that the sizes I ordered fit, albeit a bit tight and that I couldn't exchange them. I ordered the size I usually do. Products were still awesome!

Date of experience: July 1, 2024
Pennsylvania
1 review
0 helpful votes
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Confident fit
July 11, 2024

I enjoy the products- I like to buy when I want to buy. I don't like being oversold or being required to buy a product each month.

Date of experience: July 1, 2024
Alabama
1 review
0 helpful votes
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A gift for myself
July 11, 2024

I've been an Adore Me VIP member for a very long time. As a mom we don't often do things for ourselves. I look forward to opening my email and seeing my showroom. Once a month I get a gift for myself. The sleep wear is always comfortable and soft. The fit is spot on and it feels nice to have a little something that's just mine.

Date of experience: July 1, 2024
Texas
1 review
0 helpful votes
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Fun temporary convenience
July 11, 2024

I tried this subscription for a few months and found some fun options for special occasions. I liked that they gave option to choose basic idea of what you receive. I also liked receiving some items out of my usual comfort zone. Most items quality was just ok and likely wear just a couple of times. Craftsman ship is not consistent and things didn't fit same. Small in one box may need to be med in another. Fun wore off as it is some work to remember to check order, keep up with emails and run boxes back to post office but it was fun treat for a while.

Date of experience: July 1, 2024
Tennessee
2 reviews
0 helpful votes
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Poor fit & mistakenly charged me
July 11, 2024

The fit wasn't exactly good for my measurements. I followed their sizing and purchased accordingly, and it felt a little off.
Also, recently, the company randomly charged me for a monthly membership and I never consented to or signed up for that. Felt awful to know that they just used my credit card from a one time purchase for this mistake.

Date of experience: July 1, 2024
Desta W. Adore Me Rep
over a year old

Hi Laura,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

Moreover, it seems like you may have selected the VIP membership option when placing one of your previous orders.

We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. This ensures you have all the necessary information to fully understand the VIP program. You have no obligation to buy or be charged every month. All you need to do is visit your showroom before the fifth and either shop or skip.

The details can also be found here: How VIP Works | Adore Me (http://www.adoreme.com/how_it_works)

If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.

Kind regards,

Adore Me
[email protected]

California
1 review
0 helpful votes
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Bras
July 11, 2024

The quality does not match the price. The bras I have purchased are very poor quality.

Date of experience: July 1, 2024
Kansas
1 review
0 helpful votes
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Great Products
June 20, 2024

AM is a great company which has a lot to choose from. The online ordering is easy to use and the customer service is excellent. Any question I had was quickly answered by a customer service representative. We love AM.

Date of experience: June 9, 2024
Florida
1 review
0 helpful votes
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I've never had a good experience with their customer support. I've gone through at least a dozen bras with them trying to find ones that are the right size. I was constantly sending things back that were sent out in the wrong size or sometimes just the wrong item entirely.

Date of experience: June 5, 2024
Desta W. Adore Me Rep
over a year old

Hello,

Thanks for taking the time to review us!

We're really sorry to hear that.

Rest assured that we are following the feedback received from our customers and this matter will not go unnoticed, as here we always work on
Raising to a higher standard all aspects of our products and services.

Let us know if you have any questions! We're always happy to help.

Best wishes,

Adore Me
[email protected]

Michigan
1 review
0 helpful votes
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I always look forward to the box of the month sharing this with my loved one and having new things to wear!

Date of experience: June 5, 2024
Missouri
1 review
0 helpful votes
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This place is for me.
June 15, 2024

This is the only place I get my bra and panties from, they fit every time I order I've never had an issue, I love the designs the fabric everything they last so long I still have some of my original bras and I've been shopping here I want to say 3 years going on four? Love it

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Missing/extra products
June 15, 2024

My last order with Adore me, I received a bra that I did not order (and was way too small for me) instead of a pair of pants that I ordered. When I emailed adore me they told me to send the bra back and that I wouldn't get the credit until I did that. I don't have a lot of extra time and money to send something that I didn't even order back to the company. Plus, I still never received my pants or a credit for the amount of the pants that I never received.

Date of experience: June 5, 2024
Desta W. Adore Me Rep
over a year old

Hi Amme,

Thank you for your review! We're so sorry to hear that!

We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email, or phone in
Order for us to be able to investigate and find the most suitable solution in this matter.

We apologize for not being able to assist you immediately.

If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.

Best regards,

Adore Me
[email protected]

Alabama
1 review
0 helpful votes
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Super Long Wait
June 14, 2024

Elite box too a super long time to arrive this month.

Date of experience: June 4, 2024
Desta W. Adore Me Rep
over a year old

Hello Emmett,

Thanks for sharing your feedback with us. We appreciate it!

Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.

We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.

We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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I didn't want to order monthly but I did enjoy everything I purchased. I was a member for about 3 years, but had more than enough after one year.

Date of experience: June 4, 2024
Wyoming
1 review
0 helpful votes
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Good luck
June 14, 2024

Whenever I'd see an ad for Adore Me I could never find the piece, that took me to the site. The pieces are cheap and not easy to return. They fall apart easily.

Date of experience: June 4, 2024
Desta W. Adore Me Rep
over a year old

Hi Dori!

Thank you so much for taking the time to review us.

We apologize for any inconvenience the quality of our products may have caused.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help.

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,

Adore Me
[email protected]

Maryland
1 review
0 helpful votes
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Small
June 14, 2024

The item was really cute that's what caught my eye but to small so size up

Date of experience: June 4, 2024
Desta W. Adore Me Rep
over a year old

Hi,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,

Adore Me
[email protected]

Texas
1 review
0 helpful votes
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I have been a vip for years. I have tried several different styles and none of them have lasted more than one or two washes. I wanted to keep trying but it's a waste at this point.

Date of experience: June 4, 2024
Mississippi
2 reviews
0 helpful votes
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Beautiful & Sexy
June 14, 2024

The items I have purchased from AM are all such high quality & they are all beautiful & fit well. I read the reviews on the items & they were very clear on the material & fit & helped me to order the correct sizes. I've consequently ordered more of the same items in different colors!

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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I really liked the variety and price points. Not enough room for feedback. I was never going to buy low waist underwear and there was no way for me to give that feedback.

Date of experience: June 3, 2024
Desta W. Adore Me Rep
over a year old

Hello Rebecca,

Thanks for sharing your feedback with us. We appreciate it!

Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.

We apologize for not living up to your expectations. I shared your feedback with the relevant team for review.

- We aim to better cater to your needs in the future!

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,

Adore Me
[email protected]