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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Jessica Z.
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I called adore me to be sure it wasn't user error. To my surprise a style exchange required full payment of the new size. It's not my fault they carry a product whose measurements do not match the other products received in my box.

Date of experience: August 1, 2024
Desta W. Adore Me Rep
over a year old

Hello Jessica,

Thanks for the review!

Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to the Elite Membership.

Feel free to let us know by email if you need help with anything else. We're always happy to assist!

Best wishes,

Adore Me
[email protected]

Iowa
1 review
0 helpful votes
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Waste of money
August 11, 2024

Hand washed and air dried. Always popped a wire regardless. Your wireless were out of stock for the most part in my size or never came up on your site as an option to purchase.

Date of experience: August 1, 2024
Desta W. Adore Me Rep
over a year old

Hi Roni

Thank you for your review! We're so sorry to hear that!

I have already assigned your case to a representative, who will contact you by email regarding this matter.

Please let us know if there is anything further we may do to help!

Best wishes,

Adore Me
[email protected]

Alabama
1 review
0 helpful votes
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Great Product
August 11, 2024
Updated review

My wife absolutely loves the items from Adore Me. I have purchased her more underwear than she will ever be able to wear, because I like how it makes her look and she loves how it makes her feel. Sexy. The ap makes buying super easy to find the style and color and they are always adding new products. The return process is quick and easy when needed, but the sizes are spot on most of the time. The products hold up well after years of use. The ONLY drawback is the choice of shipping partners. I have have more than one shipment get lost or seriously delayed in delivery due to shipping issues. If not for that it would be 5 stars all the way.

Date of experience: August 1, 2024

Amazing
April 4, 2023
Previous review

My wife loves this product and now Adore Me is the only thing she wears. Guys, get a membership and surprise your loved one with a set. You won't regret it.

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
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Awesome beauty
August 11, 2024

Easy effective pretty to look at fun.
Makes me feel pretty
Keep it up

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Received used panties
July 20, 2024

The package had been cut open and the panties were used and had a white streak in the crotch. Called customer service and they hung up on me. Will never order from there again. Left a 1 star review and they changed it to a fake 5 star review. Will never trust this company again. It is a shame since I loved buying from them.

Date of experience: July 10, 2024
Nebraska
1 review
0 helpful votes
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Sizing and quality
July 17, 2024

Some items are well made and some show considerable after wearing a few times! Also, sizing is variable on each item.

Date of experience: July 7, 2024
Desta W. Adore Me Rep
over a year old

Hello Jean,

Thanks for the review. We're sorry to hear this!

We truly understand how important it is for you to receive quality and perfect fit products from our side.

Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.

We want to ensure that you always receive high-quality and perfect garments from AdoreMe.com (https://www.adoreme.com/)

Feel free to let us know by email if you need help with anything else. We're always happy to assist!

Best wishes,

Adore Me
[email protected]

New York
3 reviews
0 helpful votes
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Great bras
July 15, 2024

I love how these bras fit and hold. Just what I was looking for. I was a VS fan, but I just changed my mind.

Date of experience: July 5, 2024
Virginia
1 review
0 helpful votes
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Cheap Materials
July 15, 2024

I usually order from VS, nothing too fancy. The bras were inconsistent with sizing, stiff scratchy materials are used, and they offer no support. If you're 32A-AA and just want a cheap pretty bra then this is great for you! Everyone else look elsewhere or you will be sorely disappointed.

Date of experience: July 5, 2024
Desta W. Adore Me Rep
over a year old

Hello Carly,

Thank you so much for taking the time to review us.

We apologize for the sets that didn't seem like good material to you.

Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help.

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,

[email protected]

Missouri
1 review
0 helpful votes
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I use to be excited when receiving my box
Not so much anymore
It's just been disappointment

Date of experience: July 4, 2024
Desta W. Adore Me Rep
over a year old

Hello Kris,

Thank you so much for taking the time to review us.

We apologize for the sets that were defective and haven't held up to the test of time.

Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help.

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,

[email protected]

Missouri
1 review
0 helpful votes
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Items are of good quality
July 15, 2024

I love the products I just wish in the two set pieces there was an option to order different sizes for top and bottom

Date of experience: July 4, 2024
Desta W. Adore Me Rep
over a year old

Hi Melissa,

Thanks for taking the time to review us!

For most of our two-piece products we offer the option to select different size for top and bottom.

We do hope to make this feature available for all sets to accommodate our customers' needs and wants.

If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.

Kind regards,

Adore Me
[email protected]

Michigan
1 review
0 helpful votes
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Sexy apparel date night.
July 15, 2024

Naturally looked a little better than what I thought it would fit. A little better till arrived a little earlier than I expected. Pretty all right fabric.Thanks a lot well appreciate it

Date of experience: July 4, 2024
Missouri
1 review
0 helpful votes
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This most recent drop (July). I was unable to view any products

Date of experience: July 4, 2024
Desta W. Adore Me Rep
over a year old

Hello Jennifer,

Thank you for letting us know, we're sorry to hear that!

Please let us know how can we assist you with your matter so we can resolve any issues you might have regarding our website.

Best regards,

[email protected]

Ohio
1 review
0 helpful votes
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Repackaged Item
July 14, 2024

So I received my monthly box and one of the items was not in an AdoreMe bag. The item looked like it had already been tried on once.

Date of experience: July 4, 2024
Desta W. Adore Me Rep
over a year old

Hi Elizabeth,

Thank you for your review! We're so sorry to hear that!

We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email, or phone in
Order for us to be able to investigate and find the most suitable solution in this matter.

We apologize for not being able to assist you immediately.

If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.

Best regards,

Adore Me
[email protected]

New York
1 review
0 helpful votes
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Robe, Bra & Panty set
July 14, 2024

Got them for a vacation over Pride weekend. Set was comfortable and the robe made me feel so sexy.

Date of experience: July 4, 2024
North Carolina
1 review
0 helpful votes
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Amazing items
July 14, 2024

I am a plus size woman. They are so realistic with the sizes understanding that each body part is different sizes instead of being one size all over. These items hold "all of me" in them. I also have a lot of self confidence wearing these items. It's so worth it!

Date of experience: July 4, 2024
New York
1 review
0 helpful votes
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Subscription member
July 14, 2024

First shipment arrived in 2 days. And everything fit and looked great! Every order after that it was anywhere from 10-14 days, most of it just in processing time for the order. With some orders taking almost 7 days to ship. We have ordered a couple intimate pieces for the bedroom that the sizing was so far off from previous pieces, that it would have fit someone 2 sizes up. It wasn't a fluke as we ordered 3 of the same and they all fit that way. Wear quality has been really pretty bad. After the 3rd wash in a specific bag they still look so worn. Overall this company makes really great designs but I would rather just buy her a gift card to VS than continue the subscription. I unfortunately have a credit that we have to use so there will be at least one last order.

Date of experience: July 4, 2024
Desta W. Adore Me Rep
over a year old

Hello Benjamin,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused.

Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help.

We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Kind regards,

[email protected]

Washington
1 review
0 helpful votes
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I would like to see more dresses, tank tops and short sets. I keep getting way to big clothing even after I have verified my size. Also! I have received already opened bags and the items are 2x's than my size.

Date of experience: July 2, 2024
Desta W. Adore Me Rep
over a year old

Hello Elena,

Thanks for taking the time to review us!

So sorry to hear you've received limited variety with your Elite box.

We deeply apologize for this and want you to know that we'll do our best to offer more variety in your future boxes.

We wish and we'll strive to always offer you a great Elite experience!

We look forward to the chance to showcase our dedication to your satisfaction.

Don't hesitate to reach us if you need further assistance. We are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.

Best regards,

Adore Me
[email protected]

California
1 review
0 helpful votes
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Sizes inconsistant
July 11, 2024

I have ordered multiple items of the same size, but the fit is inconsistent, with some being signatifanctly too small even though others of the same size fit and I never know if what I am ordering will fit or not.

Date of experience: July 1, 2024
Desta W. Adore Me Rep
over a year old

Hi Teresa,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com (https://www.adoreme.com/)

Please let us know if there is anything further we may do to help. We are more than happy to provide you with any information you might need.

Best regards,

Adore Me
[email protected]

North Dakota
1 review
0 helpful votes
Follow Heavyn X.
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Took way too long to come and never got any coupons or discount codes for purchasing anything.

Date of experience: July 1, 2024
Desta W. Adore Me Rep
over a year old

Hello Heavyn,

Thanks for taking the time to review us.

We want to remind you that at Adore Me, every day, we have various promotions and special offers that you can take advantage of to purchase your favorite sets with exclusive discounts. We invite you to visit our official website and be aware of our official social networks so as not to miss any of these opportunities.

We encourage you to stay up to date with our updates on our official website and social networks, where we'll announce any news related to discounts and promotions.

Please let us know if there is anything further we may do to help. We are more than happy to provide you with any information you might need.

Best regards,

Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Adore me…. Maybe
July 11, 2024

Bought some items. Love the short pj set other things sent were a big miss.

Date of experience: July 1, 2024
Desta W. Adore Me Rep
over a year old

Hi Sue,

Thank you so much for taking the time to review us.

Your feedback and ideas about our product give us the direction for where our new features should go! We hope to implement more options that meet our customers' needs.

Feel free to let us know by email if you need help with anything else. We're always happy to assist!

Best wishes,

Adore Me
[email protected]