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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Items are Always out of stock
August 25, 2024

Love your product and delivery, but most items are out of stock.

Date of experience: August 15, 2024
Desta W. Adore Me Rep
over a year old

Hello Kelly,

Thanks for taking the time to review us!

We bring back many popular styles & launch a brand-new collection on the first of every month! (Tip: Set your alarm so you don't miss out on your faves.)

In the meantime, we'll share your feedback with the team to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

Maryland
1 review
0 helpful votes
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I was very pleased with my set and it was very comfortable. Materials are good quality!

Date of experience: August 12, 2024
California
1 review
0 helpful votes
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Practical for pickie choosers
August 19, 2024
Updated review

If i have ton of options, it makes it though to decide. I like the fact that there are pieces curated to my style and that my stylist is also open to changes that i might want

Date of experience: August 8, 2024

Curated boxes that help in decision making.
December 2, 2023
Previous review

I was previously on the month to month subscription where the amount charged becomes a credit toward whatever you choose. The problem, i had trouble deciding what to choose to purchase. I liked a handful of bra and underwear sets but then i would toggle over to the sleepwear and think to myself "i have enough bras and more than enough underwear, maybe i should get this nice 2-piece pj" and then vise versa. The Elite box makes it easier because it curated on my likes. The only thing i would recommend for this program is maybe having an option of selecting more basic options. As of today i have tons of cute colorful sets and my basics need an upgrade but i have as of yet to see a more basic everyday set included on my box

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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ELITE CUSTOMER
August 18, 2024

So I go along and put all my info size, likes, dislikes and the things so that way when my subscription box comes it's "curated" for me.
Then why do you constantly send the incorrect size. This subscription is becoming a waste of my time. If I'm a size 0-4 (depending on the article of clothing). Why would I get Mediums? I put my size as small or xs.

Date of experience: August 7, 2024
Desta W. Adore Me Rep
over a year old

Hi Tara,

Thank you for reviewing us!

Since it's our constant desire to provide quality products for our clients, we have forwarded your feedback to the relevant team to be reviewed and taken into consideration.

We want you to know that we'll do our best to offer more variety with your future boxes.

We wish and we'll strive to always offer you a great Elite experience!

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

[email protected]

Maryland
1 review
0 helpful votes
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Good products
August 17, 2024

Greatest, I really like to shopping with your online store.

Date of experience: August 7, 2024
Tennessee
1 review
0 helpful votes
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Very pleased
August 17, 2024

I was very pleased with my box that I received ahead, cheeky cotton panties that were very pretty with lace at the top and a nice assortment even had a bikini which I adore and never would've thought of getting for myself and it looked terrific on me. The sizes were amazing And fit perfectly and sleepwear nightgowns. I highly recommend it just for the assortment of the products and the quality

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
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Nothing received!
August 15, 2024

Paid for clothes and have not received any clothes yet...this is very frustrating.

Date of experience: August 4, 2024
Desta W. Adore Me Rep
over a year old

Hi Melissa,

Thank you for taking your time to review us!

We always appreciate customers who let us know when things aren't right and at this time, we can only apologize that we were not able to assist you immediately.

I would like you to know that your concern has been forwarded to one of our agents and would be more than happy to assist you by email in relation to this matter.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,

Adore Me

[email protected]

Tennessee
2 reviews
0 helpful votes
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Sizes
August 14, 2024

I go in the minute it says the showroom has dropped and still my sizes are sold out. I don't know if it's because you don't stock enough or people live with their phone in their hands to catch it immediately. It's just frustrating.

Date of experience: August 4, 2024
Washington
1 review
0 helpful votes
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Inexpensive and great quality
August 14, 2024

Adore me is convenient, shipping is fast, it's flexible with the return time. The products are great quality and inexpensive which is very helpful.

Date of experience: August 4, 2024
Washington
1 review
0 helpful votes
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Going down hill
August 14, 2024

The styles and fit aren't what they use to be. I'm disappointed in the last few months options.

Date of experience: August 4, 2024
Colorado
1 review
0 helpful votes
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What I have not been satisfied with
August 14, 2024

Wrong sizes, like x-large and I am a small-med. Padded bra's. I only do unpadded.

Date of experience: August 4, 2024
Desta W. Adore Me Rep
over a year old

Hi Nanci,

Thanks for the feedback.

To ensure your future Elite Boxes include perfect sets for you, remember to:

Update your Style Preferences and fulfill all sections. (https://www.adoreme.com/elite-dashboard/my-preferences)
Answer the Is This Your Style? (https://www.adoreme.com/elite-dashboard) questions for each set shown.
Add all the sets you love to your Elite List. (https://www.adoreme.com/elite-dashboard/my-elite-list)

You can contact us via email or phone so we can further explain the size selection for your Elite Boxes.

Best wishes,

Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Amazing products
August 14, 2024

Everytime I have ordered from Adore Me, the products have been of amazing quality and arrive within the time frame given! They keep you updated throughout the process and everything! They are always running sales or promos as well even though they are already amazing prices for what they offer!

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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Fits well!
August 12, 2024

I love the fit. The cups are nice and perky. However I wish there are more solid colors to pick from. Like more skin tone so it'll with any blouse. The Flower print colors tends to show through my blouses.

Date of experience: August 1, 2024
Oregon
2 reviews
0 helpful votes
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My wife and I have been loving Adore Me boxes every month and for the first several months, we loved every selection. However, it became clear that my wife wasn't going to use many of the underwire products and so we adjusted our preferences accordingly on the app. We continue to receive these items in our boxes despite increasingly strong wording in the styling preferences. So it seems that perhaps it's less of a personal stylist and more of an algorithm that we are paying for. We're getting increasingly frustrated.

Date of experience: August 1, 2024
Desta W. Adore Me Rep
over a year old

Hello Shane,

Thanks for taking the time to let us know about this situation.

It is not our intention to create inconveniences for our customers while ordering and we wish to ensure a great customer experience and minimize any discomfort as much as possible.

Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.

We'll do our best to continuously improve the services and the products that we currently offer to accommodate our customers' needs and wants.

If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.

Kind regards,

Adore Me
[email protected]

Wisconsin
1 review
0 helpful votes
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Sometimes late
August 11, 2024

I was greatly disappointed when one of my orders arrived late.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Not happy
August 11, 2024

I seem to always get the same things even when I say I don't like it. I see all these new sets coming up on the site but I never get those really pretty sexy sets. The delivery is always late. Why am I paying a stylist if they keep sending me things I don't want… if I send it back why am I getting it again?

Date of experience: August 1, 2024
Desta W. Adore Me Rep
over a year old

Hello Deandra,

Thanks for taking the time to review us.

We deeply apologize for this and want you to know that we'll do our best to offer more variety in your future boxes.

Rest assured that we are following the feedback received from our customers and this matter will not go unnoticed, as here we always work on raising to a higher standard all aspects of our products and services.

We wish and we'll strive to always offer you a great Elite experience!

Feel free to let us know by email if you need help with anything else. We're always happy to assist!

Best wishes,

Adore Me
[email protected]

Oregon
1 review
0 helpful votes
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Complicated and poor quality
August 11, 2024

I wanted to love these bras. Of the three, two have lost their underwire through the side. The exchange process was also complicated and cumbersome.

Date of experience: August 1, 2024
Desta W. Adore Me Rep
over a year old

Hello Michelle,

Thanks for the review. We're sorry to hear this!

We truly understand how important it is for you to receive quality products from our side.

Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.

We want to ensure that you always receive high-quality and perfect garments from AdoreMe.com (https://www.adoreme.com/)

Feel free to let us know by email if you need help with anything else. We're always happy to assist!

Best wishes,

Adore Me
[email protected]

Utah
3 reviews
0 helpful votes
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Sexy clothes
August 11, 2024
Updated review

Adoreme has a great collection and variety of clothes. Love their Bras and panties. Some have delicate stitching and choice fabric patterns. Their slips are unique with lace and special fabric.

Date of experience: August 1, 2024

AdoreMe
December 4, 2022
Previous review

They have a "wonderful" variety. Love their clothes.

Date of experience: December 4, 2022
Arizona
1 review
0 helpful votes
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Great intimate apparel. Great price!
August 11, 2024

Most of the apparel I've purchased at Adore Me has been beautiful, comfortable and fits well. The prices are amazing and the value is there. It also pays to be a VIP member, which gives you incentives to purchase and sneak peaks on upcoming deals. What I love about the company is that no matter what your size or shape, they have something for everyone and a lot of the pieces are made with recycled material like nylon. They are a conscious company. Good for your self esteem, good for your wallet, good for the planet.

Date of experience: August 1, 2024
California
1 review
0 helpful votes
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Great product with minor tweaks
August 11, 2024

Love this set but they changed Ox to XL and it just sits low under the belly in front other then that a it's beautiful

Date of experience: August 1, 2024