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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Some ppl r stupid!
March 9, 2016

Ok to all the idiots who said the website is a scam clearly cannot read! They tell u that u can skip the month or u can CANCEL ur VIP at anytime! If u have any common sense at all and can operate an easy to use website then please order from this company because it is Victoria secrets quality for half the price!

Date of experience: March 6, 2016
Adore M. Adore Me Rep
over a year old

Hi Kristy,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Great quality at a great price!
March 9, 2016

This was my first order with Adore Me and I am very happy! The quality is great, the design is super sexy and the lingerie itself is very comfortable. I already recommended them to a few friends!

Date of experience: March 6, 2016
New Jersey
1 review
0 helpful votes
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Love the set
March 9, 2016

Love the set. It was so cute and my girlfriend loved it. She said it was very comfortable and now she wants another matching set.

Date of experience: March 5, 2016
California
1 review
0 helpful votes
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Returning customer
March 8, 2016

Fits great, excellent quality even after being washed doesn't bunch, light weight.

Date of experience: March 5, 2016
Virginia
2 reviews
4 helpful votes
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This site is awful and is NOT worth your time or money. They clothes do not fit well and their policies made it such that I spent $60 and received nothing.

Date of experience: March 5, 2016
Utah
1 review
0 helpful votes
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40 DD plus size
March 8, 2016

I was skeptical at first. I really didn't think an online product would work for me. I have a larger size and even though it was pretty, there was no way this was going to work. But the introductory price was worth the try. Boy was I wrong! Not only did it fit on top but it also fit on bottom. I looked good and I wasn't falling out. The materials were nice and not scratchy. I love my new set and I am planning my next!

Date of experience: March 5, 2016
Adore M. Adore Me Rep
over a year old

Hi Leah,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
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I loved my set. It was so comfortable and it definitely made me feel and look beautiful. It's hard shopping for plus size bras and panties at a decent price. I would recommend AdoreMe to everyone!

Date of experience: March 4, 2016
Adore M. Adore Me Rep
over a year old

Hi Erica,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
[email protected]

Colorado
1 review
0 helpful votes
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Loved it!
March 8, 2016

I ordered a bra and panty set and it is exactly what I was hoping for. It fits perfect and the quality was so nice. Love it!

Date of experience: March 4, 2016
Missouri
1 review
0 helpful votes
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SO SOFT!
March 7, 2016

The fabric is so soft and fits great! Wish there were more colors!

Date of experience: March 4, 2016
Pennsylvania
1 review
0 helpful votes
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Screaming." I love it "
March 7, 2016

First is very pretty, fits amazing and my boyfriend loved it!

Date of experience: March 4, 2016
Florida
1 review
4 helpful votes
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Do NOT use AdoreMe
March 7, 2016

Seems simple enough, select the underwear product, complete your credit card information for billing, and submit your order. Then your nightmare begins because you are automatically enrolled into their VIP Membership Plan. This means you get billed every month, whether you purchase or not. The worst part is that is extremely difficult to cancel your "membership" or this automatic billing process! Personally, I have emailed, telephoned, and nothing works. The in person customer service reps are robots - they are say the same thing and that you can cancel. They send you a link that forces you to answer 3 pages of questions. At the end of the "survey", your next screen says you can't cancel at this time. The reasons include a) your order is being shipped, 2) you can only cancel at the beginning of the month prior to the automatic billing (a 3 day window), 3) your membership is on "vacation". Note: I placed my "membership" on "vacation" so I could cancel it without being automatically billed. They told me they could not cancel my membership while I was on "vacation". This makes no sense at all, and this was NOT customer service NOR is this a customer-friendly company. You become a member automatically, and you can never quit. Well, I am going to try again this month. And I have contacted my Credit Card company and they have recorded Adoreme customer service and if I go through this same process that I cannot cancel, the credit card will no longer accept their charges. Tough way to do business so STAY AWAY!

Date of experience: March 4, 2016
Adore M. Adore Me Rep
over a year old

Hello William,

We are sorry to hear you did not enjoy your experience with us. However, it appears there was a confusion.

Please note that the enrollment in the VIP membership is not automatic. The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option). Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.

Moreover, customers can choose to go on payment vacation. During Payment vacation, you do not need to visit the site and shop or skip each month. However, you will enjoy all the benefits, obligation-free, and will receive an email notification towards the end of the vacation indicating your Payment Vacation is ending. Then you will be able to end the membership or choose to continue it.

That being said, we apologize for any inconvenience e have caused you. Please let us know if there is anything we can do for you.

Best,
Adore Me
[email protected]

California
1 review
0 helpful votes
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First of all, I never do these surveys, but was impressed with your company. Going the extra mile in your packaging made me feel special and I'm sure if I send as a gift I will keep that in mind.
Good Luck with your company!

Date of experience: March 4, 2016
Adore M. Adore Me Rep
over a year old

Hi Katie,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
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Adorable on all sizes
March 6, 2016

The quality of product comfortable, very sexy for all women sizes is what i love. Would recommend to other women.

Date of experience: March 3, 2016
Texas
1 review
0 helpful votes
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In love
March 6, 2016

Love the material, love that they have plus size.and I had gotten a size too big exchanges were super easy and arrivals were fast.

Date of experience: March 3, 2016
Adore M. Adore Me Rep
over a year old

Hi Monica,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
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Wonderful
March 6, 2016

Had a really good experience. Easy checkout and great selection. Will order again.

Date of experience: March 3, 2016
Adore M. Adore Me Rep
over a year old

Hi Jerita,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

North Carolina
1 review
1 helpful vote
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Love this store
March 6, 2016

After gaining weight I wasn't sure what size to get, but followed the sizing guide. Well, that did not go so well. After talking to customer service, I was very pleased. Not only did I not have to pay for the return, but they went out of their way to make sure I was satisfied with my order. It is hard to find larger cup size bras when you are petite without having the underwires dig into your armpits. These bras are a perfect fit for a smaller woman with large breasts. I Love You Guys for bringing this site to all of us women.

Date of experience: March 3, 2016
Adore M. Adore Me Rep
over a year old

Hello,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
[email protected]

Minnesota
1 review
0 helpful votes
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Pretty good
March 6, 2016

The only reason I'm not putting a rate at 5 stars because I wish there was more Plus size. My size is 44 DDD and I wish there was more of that size.

Date of experience: March 2, 2016
Adore M. Adore Me Rep
over a year old

Hi Selena,

Thank you so much for your feedback. Indeed, there is a growing demand for plus sizes, therefore we were often very quickly sold out from these sets. We are working diligently to match the sale with production.

Please check back soon.

Best,
Adore Me
[email protected]

Wisconsin
1 review
0 helpful votes
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Love adore me!
March 6, 2016

Cute little outfits, which are picked for me! My preference and my style are saved on site and my wishlist too! I don't have to keep going back through and loom for the outfits I'm interested in! They also send emails with new deals and outfits almost daily!

Date of experience: March 2, 2016
Adore M. Adore Me Rep
over a year old

Hi Stephanie,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Stunning
March 5, 2016

This bra was even better than it looked on the ad... And has straps to add if you want. Fit was great, the look great... Love love love it!

Date of experience: March 2, 2016
Ohio
1 review
0 helpful votes
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Bra and Panty Set
March 6, 2016

The bra and panty sets I purchased were absolutely beautiful. Love the fabric such good quality. I have compared lingerie from department stores, but Adore Me has much better prices! I won't be buying from department stores again.

Date of experience: March 2, 2016
Adore M. Adore Me Rep
over a year old

Hi Renee,

Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

XO,
Adore Me
[email protected]