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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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The bra and panty sets I purchased were absolutely beautiful. Love the fabric such good quality. I have compared lingerie from department stores, but Adore Me has much better prices! I won't be buying from department stores again.
I ordered a set, it never came. In fact on shipping info it said it was undeliverable to my address (same address I get all of my things delivered to, no problem) I called and get told to be patient, that they will issue a refund as soon as they get the package back. After a month of waiting for my refund i call and they tell me they still dont know where the package is so i am S. O. L until it comes. Also I couldnt unsubscride until i got my refund or i wouldnt get it so in the wait i was charged and $40! Rude customer service and just horrible ethics. They take advantage of ppl. DONT USE THIS SERVICE!
Hello Carla,
We are terribly sorry to hear that you had a rough experience with our customer service team. We hold them to extremely high standards of performance and take complaints seriously. Being rude or unhelpful to a customer is entirely unacceptable, and we intend to investigate this case rigorously.
That being said, according to the available tracking information, your item was delivered to the front desk or reception area at 1:57 pm on February 18,2016 in BROOKLYN, NY 11206.
To see this information, please go here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92748999955144553002747235
If you’d like to investigate further, USPS may be able to provide more information. Please call 1.800. ASK. USPS to request that your local post office locate your missing package. When prompted, opt for "DELIVERY" assistance. USPS will follow up with you within 48-72 hours with their discovery. If they can’t produce your package please get back to us at [email protected] with your case number and we will further assist you.
Moreover, we have looked into this and saw that you have successfully unsubscribed from the membership and you have not been charged for store credit.
Please let us know if you have any questions.
Best,
Adore Me
[email protected]
So far so good :) I love when the first comes and I can allow myself to order something new :)
Hi Dannie-jo,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
The items are well made. They always fit perfectly and the shipping is always on time. I highly recommend Adore Me.
Hi Kim,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new nightie.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
Automatic OPT IN on checkout of shopping cart for $39.95 PER MONTH FOREVER! A total SCAM. I look for these automatic opt ins as I have been hit with a magazine subscription like this before and I missed this until I saw it on my bank statement. THEN! They say they can ONLY refund 30 days of these charges. That IS A LIE. I lost it and they refunded $119 which was 3 months.
Nice products but TOTAL SCAM ARTISTS. How much brand loyalty did you just burn STUPID PEOPLE at ADORE ME LINGERIE? WTF?
Hello Steve,
We are sorry to hear you did not enjoy your experience with us. Please note that the enrollment in the VIP membership is not automatic. The VIP Membership is one of two payment options you select during checkout with your first order (the other is Pay As You Go, our one-time purchase option). Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
Moreover, customers can request a refund directly from their account within 30 days of the charge. In order to be eligible for a refund of store credit beyond 30 days, customers need to email to our claims department at [email protected] explaining the case and why they were not able to request a refund within our 30 day limit.
That being said, we apologize for any inconvenience e have caused you. Please elt us know if there is anything we can do for you.
Best,
Adore Me
[email protected]
My order came fast, the product was nice and I loved the box and the way the items were wrapped. I will purchase again.
Hi Angela,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
[email protected]
The styles are high quality and there is something for everyone! I love that they periodically give even more discounts with your order and that every 5 items earns another on for free! Everyone loves free.
Hi Ciara,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
Very beautiful and fits perfectly! Holds them up nicely and i dont bubble out. Highly recommend!
I loved the bra and panties. Wish there were more colors that came in my size though
I have purchased 6 sets of lingerie in the last month and love them. I am a plus sized girl and it is hard to find pretty lingerie in stores, so this site is great. I will say though that some of the panties run small, so that was kind of a bummer. But not enough of a reason for me to stop buying from the site. Think I'll go see what's new right now... Lol!
Found just what I wanted and arrived in a short amount of time!
It was the rite size, color, and she loves how comfortable it is.
I was super excited but nervous when I purchased the outfit from AdoreMe. I'm not very confident but when I put the lingerie on I felt beautifully bold. I love this store already! Will definitely use in the future.
Hi Miu,
Thanks for your feedback.
We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.
XO,
Adore Me
[email protected]
I love the way the bra and panty fit. They are made with great quality and a very beautiful set. Love the extra push this bra gives as well. Will definitely be purchasing in other colors.
Hi Morgan,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
[email protected]
I loved my purchase! Sizes are right on. Lots of choices.
Great service. Good quality product. Packaging very elegant and classy. Very upscale all around.
Hi Teresa,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Renee,
Thanks for the review!
We’re happy to hear you had a great experience with us. Hope we can impress you again and again!
XO,
Adore Me
[email protected]