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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Mariah H.
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The shipping was fast and brought straight to my door everything fits and makes me feel sexy even though I'm a big girl. Even the surprise nighties were super cute and comfy. Perfect to lounge around in during this quarantine.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Mariah! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!

Washington
1 review
0 helpful votes
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Good
June 24, 2020

Good delivery was on time but size was a little small

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi Alexis,

Thank you for taking the time to review us!

We're sorry to hear that the set you received wasn't a perfect fit.

First, when was the last time you were fitted professionally? The fit varies slightly with different brands and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.

Moreover, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set's or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.

There, under the Bra Fit Guide, you'll find our bra calculator which can assist you with finding the best size, based on your bust and band measurements. Simply input your measurements and we will provide your best Adore Me fit.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. Moving forward, please note that you may send back the entire set for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,
Adore Me
[email protected]

Germany
1 review
0 helpful votes
Follow Janeliz N.
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403542692 Order
June 24, 2020

The clothes fit nice on me and they got to my house on time.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Janeliz! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.

North Carolina
1 review
0 helpful votes
Follow Danielle G.
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Loved them
June 24, 2020

Its hard to find comfort bras and underwear but i loved every single one i order

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Danielle! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

New York
1 review
0 helpful votes
Follow Encarnacion O.
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It fits great
June 24, 2020

The nightgown i picked fits great, just the right amount of skin showing. Husband loves it.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Encarnacion! We work hard to meet customer expectations, and we're thrilled to hear of your feedback! We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Wisconsin
1 review
0 helpful votes
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Test run
June 24, 2020

It can me in a reasonable time and it fits just right

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Willie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

California
1 review
0 helpful votes
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Quality isn't as expected
July 24, 2020

Quality of products isn't worth the price. Would not purchase any of the items again.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi Cheryl,

Thank you for reviewing us!

We are very sorry to hear that we did not meet your expectation of the product you received.

Don't worry, we appreciate all the feedback received, therefore let me inform you that I already sent yours to our Design Team for it to be reviewed and taken into consideration. We will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,
Adore Me
[email protected]

Massachusetts
1 review
0 helpful votes
Follow Ivy U.
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Very cute and Sexy and made me feel great. 1st lingerie purchase and sparked me to buy a few more pieces. The way the padding is in the cup was different than I am used to but I wasn't planning to use this as a supportive all day wear bra

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi Ivy,

Thanks for taking the time to review us.

We're thrilled to hear that you loved the product and if it made you feel great. However, we understand that you had to make a few tweaks. Don't worry, we appreciate all the feedback received, therefore let me inform you that I already sent yours to our Design Team for it to be reviewed and taken into consideration.

Germany
1 review
0 helpful votes
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Love love the suit!
June 24, 2020

I received the suit very quickly and it fits very true to size.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Holly! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

Texas
1 review
0 helpful votes
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Would do it again
June 24, 2020

Excellent! Loved your panties... Very good quality. I hope to buy more. Would enjoy more selections to choose from.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Sandra! We work hard to meet customer expectations in terms of quality, and we're elated to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

California
1 review
0 helpful votes
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Loved!
June 24, 2020

The surprisingly sexy items arrived quickly, and fit as expected.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Courtney! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for good quality, perfectly fit lingerie!

New Mexico
1 review
1 helpful vote
Follow Tiffani K.
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Sizing
July 24, 2020

Shipping took a little longer than expected, but I'm sure Covid had something to do with that... The bathing suits were good quality, but the sizing is Way off. Until we can mix and match bottoms from tops, I won't be ordering Again.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi Tiffani,

Thank you for reviewing us!

We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.

Please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we meet the delivery timeframe, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.

We also apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and of your feedback about the sizing options. Rest assured that we will take the necessary measures to provide even better service moving forward.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,
Adore Me
[email protected]

Germany
1 review
0 helpful votes
Follow Andrea S.
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The size is too big.
July 24, 2020

Not what I expected so I gave it to a friend just needed a bigger size.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi Andrea,

Thank you for taking the time to review us!

We're sorry to hear that the set you received wasn't a perfect fit.

First, when was the last time you were fitted professionally? The fit varies slightly with different brands and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.

Moreover, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set's or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.

There, under the Bra Fit Guide, you'll find our bra calculator which can assist you with finding the best size, based on your bust and band measurements. Simply input your measurements and we will provide your best Adore Me fit.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. Moving forward, please note that you may send back the entire set for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
Follow Why-u S.
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Pleased
July 24, 2020

I liked product except bra seems to squeak when I wear it and move. Haven't worn it much use it for special occasions so may just need to be stretched.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hello Keri,

Thank you for reviewing us!

We are very sorry to hear that the product you received was not perfect for you.

Don't worry, we appreciate all the feedback received, therefore let me inform you that I already sent yours to our Design Team for it to be reviewed and taken into consideration. We will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing, etc.

Kind regards,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Perfect!
June 24, 2020

Love Adore me I'll be back thanks, great fit and comfortable

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

The love is mutual. Thanks for shopping with us, Tiffany! Don't forget that we’re always here if you need us.

Wyoming
1 review
0 helpful votes
Follow Devona R.
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Great service
June 24, 2020

My order in right on time. Love my new bra and underwear

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Devona! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

New York
1 review
0 helpful votes
Follow Alicia C.
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Fits like a glove
June 24, 2020

My new bathing suit came in on time and fits wonderfully. I was very impressed!

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Alicia! We work hard to meet customer expectations, and we're elated to hear that we hit the mark for you.

We offer a new collection each month. Come and see us soon for more adorable lingerie!

Maryland
1 review
0 helpful votes
Follow Timika F.
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Awesome fit
June 24, 2020

Great items fits perfectly, great quality thanks adore me

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Hi, Thanks for the review! We’re happy to hear you had a great experience with the products. We hope we can impress you again and again! We have a new lingerie collection every month? Check back soon for more adorable lingerie!

Pennsylvania
1 review
0 helpful votes
Follow Lola R.
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Love the lingerie
June 24, 2020

Thanks for the nice lingerie, nice fit and comfortable.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Thank you for giving us a perfect rating! I'll make sure to forward your feedback about the products to the relevant team, in order for us to maintain this experience simply adorable!

Massachusetts
1 review
0 helpful votes
Follow Bebe T.
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They're size estimations are great. I got a True Fit and a beautiful set.

Date of experience: June 24, 2020
Sandra N. Adore Me Rep
over a year old

Thanks for the amazing review and for shopping with us, Bebe! Don't forget that we’re always here if you need us.