On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Freya
Orbasics
Speedo
Altar'd State
SKIMS
Kindred Braverly
Champion
Copper Union
Knix
Threads 4 Thought
Tiger Mist
FAYT The Label
Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I loved my bra set everything fix very comfortable
My set was actually much better than I had anticipated! The quality and fit are top notch. Love it!
We strive hard to provide you with products you can simply adore. We're just thrilled to hear that of your feedback about the products! Feel free to let us know if you need help with anything! We're here to assist.
Love it! Looks and feels amazing on. True to size. I will order from this website again
Thank you for the great review! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
It was a great experience! I even had to return an item I ordered two of and it was handled great!
Hi, Thomas! We work hard to meet customer expectations, and we're thrilled to hear you had a great experience. We offer a new collection each month? Come and see us soon for more adorable lingerie!
It was my first order and it was great, for sure I'll continue shopping.
Thanks.
Hi, Odette! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Feel free to let us know if you need help with anything! We're here to assist.
I like it. Shipping was quick and item was sized as expected
Hi Maria,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
And, don't forget that we’re always here if you need us.
I've been trying to contact someone from customer service for the past week and no one will respond to any of my emails or messages. Your contact phone number is also a runaround. You can't get an actual person to answer the phone. USPS informed me that your company used a fraudulent shipping label and didn't send an actual parcel to my address. I've been using this service for a long time and for you all to completely ignore and blow off a loyal customer is ridiculous. I'm cancelling my account and letting everyone know what a scam this place really is.
Hi Erin,
Thank you for taking the time to review us!
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers while ordering and we wish to ensure that all orders are processed, shipped, and delivered in a timely manner.
I've confirmed that the order is in transit. Please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we meet the delivery timeframe, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
After initiating a more detailed investigation regarding your case it was revealed that you have been contacted by our customer service representatives and you assisted regarding the whereabouts of the package.
Please let us know by email or phone if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
[email protected]
The undies are comfortable and fit perfectly. The transaction is smooth and I received my products fast. Thank you!
Hi, Abigail! We work hard to meet customer expectations, and we're thrilled to hear of your experience. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Very comfortable. Fits pretty well except a little loose at the top of the cup. Maybe I got my size wrong. It fills in the rest of the cup though and the band and straps are comfortable.
Thank you for your review, Jasmine. I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
Love the fit and feel that each of my garments. Looking forward to getting my next order.
Thank you for the amazing review, Charlotte! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Bathing suit doesn't fit, I followed the size order Chart down to every measurement. Waste of money.
Hi Chelsea,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused. Don't worry, I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
With that, I would like you to know that your feedback has been forwarded to one of our agents and would be more than happy to assist you by email in relation to this matter.
Let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
[email protected]
The bras are great. Never had a better fit other than custom made. Thanks so much! Will be ordering more soon.
Thank you for the amazing review, Darlene! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Nothing fit properly. It was too big and when I wanted to send it back I was told no returns.
Hi Kianna,
Thank you for taking the time to write this review.
We're sorry to hear that the set you received wasn't a perfect fit.
When was the last time you were fitted professionally? The fit varies slightly with different brands and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.
No worries! We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
I would like you to know that this concern has been forwarded to one of our agents and would be more than happy to assist you by email in relation to this matter.
Let us know if there is anything further we may do to help. We're happy to help.
Kind regards,
Adore Me
[email protected]
The bathing suite fit comfortably and is super cute. Delivery was very fast and easy.
Hi, Crystal! We are delighted to hear about your feedback on your new set! Did you also know we have a fresh lingerie collection every month? Check back soon for more cute lingerie!
I love your products but what I ordered took almost 3 weeks to arrived
Hi Andrea,
Thank you for reviewing us!
We're glad to hear that you loved the product but, we are very sorry that it took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
[email protected]
It was amazing. Came on time and the bras fit so well. I love them
Hi, Vanessa! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
I love my items. They fit just right my husband enjoy it.
Hi, Joyceline! We are delighted to hear that you love your new lingerie set! Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!
Love the product. However, I am disappointed that my sizes (30D) are rarely available or in stock. Thanks!
Hi Lesley,
Thanks for your review.
We really appreciate you taking the time to share your feedback and being so open with us.
However, sorry to hear that some of the sets you like are out of stock. We bring back those popular styles + launch a brand-new collection on the first of every month! (Tip: Set your alarm so you don’t miss out on your faves.)
In the meantime, we’ll share your feedback with the team. Don't forget that we're always here to support you.
It was Great! The world we live in amazed that I received it in s timely manner.
Hi, Sharon! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Let us know if you have questions while you’re browsing the site!
This is the first time in my life I have ever, EVER owning a bikini and I love yours the fit is perfect and I feel sexy.
Hi, Theresia! We're thrilled to hear that you had a great experience on your first bikini! We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, LaTosha! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.