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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I decided to cancel my membership one year ago and I am STILL getting emails reminding me about my upcoming shipments and charges on my credit card. I have received 3 confirmations through email and 3 confirmations over the phone that my account has been canceled and my card information has been deleted but I was recently charged for a whole box. This has been the worst experience I have ever had with a company.
I had a late package... was lost in the mail for over a month. They have me vouchers for replacement products and the lost package ended up being found. Great customer service.
Fast and efficient, and I love the color and quality of my set
Hi Janice,
We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
The first time I purchased it, it was delivered to the wrong address. But I was credited my money and I went ahead and reordered it. I'm glad I did because I loved it, the fit was perfect.
Hi, Esther!
This review made our day! We really appreciate you taking the time out to share your experience with us. Hope we can impress you again and again. Also, we look forward to helping you with your shopping needs in the future.
Always satisfied with my purchases! Love the selections but often my size 36c is sold out.
Thank you for the amazing review, Daniele!
We’re delighted to hear that you enjoyed the entirety of the product. I'll make sure to forward your feedback to the relevant team, so we can manufacture a large enough amount to stock each month.
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
XO,
Adore Me
[email protected]
I liked my product it looked and fit like it was supposed to.
Hi, Kaytlynn! We are delighted to hear that you love your new set and perfect fit! Did you also know we have a new lingerie collection every month? Check back soon for more cute lingerie!
Hi Debbie,
We are thrilled to have you as part of the Adore Me family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
Hello Ryan,
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is our service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
XO,
Adore Me
[email protected]
Nice and good I had no problems with it and it was ok will be ordering from here again soon
Thanks so much for your great review, Nadrienne! We really appreciate you taking the time to share your feedback and being so open with us.
See you again soon!
XO,
Adore Me
[email protected]
You get no extra credit for being average. Now all you have to do is add some color and more thongs to your styles. Your styles are getting stale or are you marketing to the retired segment of consumers?
Thanks very much for your balanced and fair review, Charles.
We also want to thank you for your feedback on our production team and designer. We've taken your thoughts to heart and we're planning on making some changes based on your recommendations.
Again, thank you for your kind words, we appreciate it!
Best,
Adore me did wonderful job responding to an item i purchased and let me get another item at same price to replace. They have great customer service.
Hi Kayla,
Thanks for taking the time to let us know your feedback!
Your kind words will surely please our dedicated staff. I am sure these will fuel them even more to work very diligently and will provide us with great encouragement to keep doing what we are doing.
Customer happiness is our top priority and I am glad we are able to provide you with one!
Keep in mind that your business is important to us.
XO,
Adore Me
[email protected]
Everything is always top quality and fits great and always arrives quickly
Hello Erica,
Thank you so much for your perfect review! We will share this with our team to let them know to keep up the amazing work.
Feel free to let us know if you need help with anything! We're here to assist.
Best,
Adore Me
[email protected]
I've ordered a total of 7 items from Adore Me and this one is by far my favorite. The fabric is soft and it compliments my curves. Not too big or too small. My husband also gives it a thumbs up.
Hi Ashleigh,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences with our products.
I'm glad we were able to meet your expectations!
XO,
Adore Me
[email protected]
Thank you for your review, Tamera! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I have no complaint about my orders they are received in a timely manner very thankful love this Adore Me awesome job thank you
Hi Zepherine,
We are incredibly grateful that you took the time out to leave us a perfect rating! We will make sure to share this with our team to let them know to keep up the amazing work.
I think period panties is a great idea. This had always been a taboo subject until now.
Happy to hear this, Delisa! Our period products aren't just nice for you, they're nice for the planet too. Looking forward to serving you in the future!
My bathing suit came quickly and was exactly what I ordered.
Hi Candy,
Thank you for leaving a 5-Stars review! We continuously strive to serve you better. We are glad that the team has managed to meet the expectations of your order!
Looking forward to serving you in the future!
Thank you for sharing your feedback, Esma. We strive hard to provide you with products you can simply adore. We're just thrilled to hear that you find the set beautiful!
All fit great, in love. Sizes were on point. Very good quality material.
Hi, Giselle! Thank you for giving us a perfect rating! We’re delighted to hear that you love the products. I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
Usually I love everything from adore me but this bra was more like bondage straps then a nice bra. The elastic is so tight it creates fat where there isn't any.
Hello Isabel,
Thank you for taking the time to leave us your feedback.
We would like to inform you that your comments are truly important to us as this kind of information is always taken into consideration in order for us to improve our products.
We will forward your feedback to our production team and designer so they can look into this matter.
If you could give us a chance, we would be more than happy to offer you the best solution. Let’s hop on a call, chat, or email and address this ASAP.
I'm pleased we were able to make things better and I hope we see you again soon.
Best Wishes
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shelby,
Thank you for taking the time to review us! We always appreciate customers who let us know when things aren’t right as this will surely help us improve our service and business. Therefore, I have forwarded your feedback to the proper department for it to be reviewed and taken into consideration.
However, this is absolutely not the kind of experience we would want you to have and at this time, we can only apologize for the unfortunate occurrences that you encountered.
After initiating a more detailed investigation regarding your case it was revealed that you have been contacted by our customer service representatives and you were assisted regarding all of your concerns about unsubscription and deleting card information.
We intend to learn from every experience and we value the opportunity to improve our service.
Please let us know if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
[email protected]