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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The product arrived in a timely manner. Plus, the lingerie fit very well.
It was great looking forward to ordering more items in the coming months
Hi April,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
XO,
Adore Me
[email protected]
The customer service was super late in getting back to me
Hi Amanda, we're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. We pride ourselves in providing great customer service and we'd like to do the same for you.
We may not be able to change the past but if you give us a chance, we will completely make it up to you.
Please reach out to us on call, chat or by email. We'd like to discuss the matter further with you and see how we can make things good. We look forward to hearing from you and earning you back your business.
XO,
Adore Me
[email protected]
I am just a lingerie fetish person I buy and give to other people
Hi Barbara! This review made our day! We really appreciate your business and kind words! We offer a new collection each month? Come and see us soon for more adorable lingerie!
These are the most comfortable bras that i have ever purchased and I continue to buy them!
Hello Angela,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
XO,
Adore Me
[email protected]
I love the style and the fit of this bra absolutely perfect
Hi Shauntey,
Thank you so much for sharing your experience with us. Our goal is customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new lingerie and the team will be thrilled to hear your feedback!
Foe the first time im not happy with my order, the bra is too small and the pijama toooo big, im serious thinking about cancelling my subscription
Thanks for reaching out! We are here to help!
I'd like to make sure you know all your VIP options: Your automatic $10 off for every purchased set, your 6th free set perk, or the many VIP exclusive offers you now enjoy. Want to learn more about your VIP membership? Then you just need to watch this short (1 minute) video: https://www.adoreme.com/how_it_works
You love your membership but don't feel like skipping or shopping between the 1st and the 5th for a few months? No problem! You can opt for a Payment Vacation and forget about having to skip or shop for up to 3 months! You can do that here: https://www.adoreme.com/customer/membership-pause/dashboard
Still want to unsubscribe? All you need to do is to click on this link then on the bottom of the page click on Manage Membership Settings & follow the prompts until you see the "You've been unsubscribed!" message.
My orders arrive quickly and they have a great selection!
Hi Elizabeth! We’re glad you had such a great experience! We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
I have no complaints about my order. I love all of it! Thank you.
Thank you for the amazing review, Olivia! Would you mind sharing this with your family and friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
Felt cheaply made maybe a different option or something would be better
Hi Katrina,
Thanks so much for your thoughtful review.
This information helps us to hear the truth about our products directly from the source that matters the most, you! I'll make sure to forward your feedback to the proper departments, so they can further look into this matter to improve this product, by both material and construction.
This is not the type of item we want you to receive or remain ""stuck"" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
We hope you will give us an opportunity to discuss and determine how we can provide a solution that makes you smile. Please reach out to us on call or by email.
Best regards,
I thought it was very comfy and not bad material. A little difficult to put on at first but I quickly figured it out.
Thank you for your perfect review, Theresa! We value your input and letting us know about your detailed experience with us. It means the world to us and to our entire team!
We look forward to serving you again soon!
Everything fits so well and with so many places shut down right now, I have been able to still get cute things.
We are incredibly grateful that you took the time out to leave us this note, Kelly. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
We look forward to serving you again!
Seriously now one of my favorite pair of lounge pants so comfy and they have pockets total plus!
Thank you so much for your kind words and perfect review, Brooke! It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
We’re here for you anytime.
Kind regards,
Adore Me
[email protected]
Was really good stuff, but it always took way too long and it would send my package on unnecessary adventures before coming to me..
Hello Jody,
Thank you for taking the time to rate us.
We’re sorry to hear of your less than satisfactory experience with shipping and hope you will accept our sincerest apologies. Even though we do our best to ensure that we provide 1-2 business day processing time and 3 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Issue aside, we truly appreciate letting us know how much you like our products! We pride ourselves on our product and the high-quality standards we maintain.
Hi Anna, thank you for taking the time to provide a perfect rating! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
And, don't forget that we’re always here if you need us.
Easy, fast, intuitive. Thank you for making my gift-shopping so simple!
Hi Karla,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our products and service!
We’re here for you anytime.
XO,
Adore Me
[email protected]
It is very comfortable and it fit just fine. That is all that I have to offer at this time.
Hi D! Thank you so much for this great 5-star review! We really appreciate your taking the time out to share the detailed experience with our products!
We look forward to serving you again in the future.
Thank you for your perfect review, Derek! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month? Come and see us soon for more adorable lingerie!
Love the fit! Its so comfortable I wear it a lot. Comfortable fabric easy to put on.
Wonderful experience and merchandise. I will definitely be shopping with them again!
Hi Candis,
Thank you for your perfect review! We value your input and letting us know about your detailed experience with us. It means the world to us and to our entire team!
We look forward to serving you again soon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robin, thank you so much for taking the time to provide feedback! We are so delighted that you rate our service and product as 5 stars as we strive to provide just that for all our customers.
We Look forward to seeing you again soon.