On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Freya
Orbasics
Speedo
Altar'd State
SKIMS
Kindred Braverly
Champion
Copper Union
Knix
Threads 4 Thought
Tiger Mist
FAYT The Label
Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good quality and the bra wear good very satisfied thank you
Hi Darlene.
Thank you for leaving such a nice review. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.
Hope to impress you again!
I love the Adore Me sets! I saw the set and it was out of stock. I asked and Adore Me notified me when it restocked and I bought it! I was truly impressed with the service and I love that I can get what I want unlike other lingerie sites! It's all about self care and Adore Me gives me that! Well done!
Thank you for your perfect review, Marilyn!
We’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you.
We're happy that you're satisfied with our service, and we're looking forward to impressing you again!
XO,
Adore Me
[email protected]
I'm always satisfied with my orders and merchandise. Everything is comfortable and fashionable. I look forward to seeing newer items soon
Hi Tomekil,
We’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you.
We're happy that you're happy, and we're looking forward to impressing you again!
If there's anything else we can do to help, please let us know.
XO,
Adore Me
[email protected]
My body suit Fit perfectly would love to order more Stuff! Waiting for more awesome deals!
So glad you love your selection, Melissa! We hope to impress you time and time again! Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
This item looked like the picture, my experience was good, Chad no problems at all
Hi Tammy! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
It arrived on time! They fit amazingly and very comfortable.
Thank you for the amazing review, Divyasree! Would you mind sharing this with your family and friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
I didn't know a bra could fit so well! The sizing was so easy to follow. I am in love with my purchase.
Hi Brooke,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
XO,
Adore Me
[email protected]
Received package in no time. Material quality could be better
Thanks so much for your review, Ryan!
We really appreciate you taking the time to share your feedback and being so open with us. Rest assured that this will forwarded to our relevant team so they can look into this matter.
Feel free to let us know if you need help with anything! We're here to assist.
XO,
Adore Me
[email protected]
So far I've had a good experience with adore me and I will and have told others to order from ur company
We are incredibly grateful that you took the time out to leave us this note, Amy. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Thank you for sharing your words.
We look forward to serving you again!
Fit was great and delivered on time. My wife has difficulty finding the correct size. Adore Me fit great with a great price.
Thank you so much for your kind words and perfect review, Michael!
Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Kind regards,
Adore Me
[email protected]
I have ordered from Adore Me several times and always love their products and their fast service! Even in a time of pandemic and strange shipping delays, my set arrived safely and on time!
Hi Meghan, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of productsa and service to our customers.
And, don't forget that we’re always here if you need us.
Great love their stuff great quality for the value
Thank you for the amazing review, Danielle! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I like it, good quality, the color, i really loved it.
Hi Sebnah, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.
We Look forward to seeing you again soon.
The quality is very poor I ordered two sets if your a busty girl do do it
Hello Shandeya,
Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
We hope you will give us an opportunity to discuss and determine how we can provide a solution that makes you smile. Please reach out to us on call or by email.
Best regards,
I was told I was sent a box. I never received it. I was in constant contact with Adore Me. They said it was returned to sender then they sent an email that they received the item back. Then they said they would refund the styling fee and I wouldn't be charged for the box I never got. Guess what I was charged $100. Liars. What a great first impression. I wouldn't waist your money.
Hi Misty,
Thank you for reviewing us!
We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
I did some digging and unfortunately, your Elite box#404015175 was undeliverable due to an incorrect address. It's being returned to our warehouse by the local post office.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
I could see that you have been contacted by our customer service representatives and you were refunded in full for your Elite box.
Please let us know by email if there is anything further we may do to help. Our customer service is available to
Best,
Adore Me
[email protected]
Perfect fit so very comfy and pretty love the way they look and feel
Thank you for the wonderful review, Tawni! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I don't like that i have to write comments for my experience.
Hi Lisa,
Thank you for leaving a 5-Stars review! We hope to impress you time and time again! Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Order items for 1st time on 8/31 and have not received. Adorme is telling us that USPS has the product, but when we filed a claim with USPS we are informed that it has not been dropped off to them. All we are doing is getting a run around and now being told we have to wait until 10/2 to see if we receive the items. If not them will process a refund.
All I am asking for are the items for my upcoming vacation which is in a week.
Not a good 1st impression.
Hi Melissa,
Thank you for reviewing us!
We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
However, please note that we only provide an estimated delivery date for orders. Even though we do our best to ensure that we provide 1-2 business day processing time and 3-7 business days of the shipping date, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration. Please let us know by email if there is anything further we may do to help.
Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
[email protected]
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dean! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.