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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The underwear is soft and really cute! They look huge in the packaging but fit nicely! I normally wear a 7 aka L in panties. But I got 0x and they fit perfectly! I got one pair in a 1x but I haven't tried them on yet. They look like they will fit though.
Honestly I second guessed this purchase since it was night gown/sweater. Love it, so soft and comfortable.
Thank you for your perfect review, Shandan! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month? Come and see us soon for a more adorable gowns and sweater!
I tried it on and looked at myself in the mirror and i felt SO sexy! The lingerie made me so comfortable in my own skin! Fit well too!
Thank you for the amazing review, Jamie! We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
My hubby loves the items I purchased. I will be ordering again.
Hi Sherri,
We’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you.
We're happy that you're happy, and we're looking forward to impressing you again!
XO,
Adore Me
[email protected]
Hello Jamie,
Thank you for sharing your feedback, Esma. We strive hard to provide you with products you can simply adore. We're just thrilled to hear that you find the set beautiful!
Great products and quick delivery. Will most definitely be a return shopper!
Hello Jacquelyn,
Thanks for taking the time to let us know your feedback!
Your kind words will surely please our dedicated staff. I am sure these will fuel them even more to work very diligently and will provide us with great encouragement to keep doing what we are doing.
XO,
Adore Me
[email protected]
I think the products are nice quality and cute! I haven't had to return anything so I don't know if it is easy
Hi, Phoebe! Thank you for your perfect review! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month? Come and see us soon for more adorable lingerie!
Everything came perfect, my wife liked all her gifts and I'm glad you guys did the right thing after what happened with my original order.
Hello John,
We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
XO,
Adore Me
[email protected]
It is the exact design and color I ordered on the website, and fit me like a glove. I am glad its the right color because alot of the times the color will be slightly different than what it shows on the website. It arrived 2 days after my order being placed. Will definently be ordering from Adore Me again.
Hi Morgan,
Thank you for your perfect review! We value your input and letting us know about your detailed experience with us. It means the world to us and to our entire team!
We look forward to serving you again soon!
So easy to use the website and order was everything I hoped!
Hi, JENNIFER! This review made our day! We really appreciate your taking the time out to share the detailed experience with our products! We look forward to serving you again in the future.
I expected them to be designed & made with better quality. I could've went & bought similar pieces from the Walmart for cheaper.
Hello Jackie,
Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
Hope this helps!
Best regards,
The quality of the lingerie was much higher than i expected for the price. All peices were true to size and fit her great.
Hello Kyle,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
XO,
Adore Me
[email protected]
This time I received my ordered and it was in a timely manner. Thank u for the better service this time around.
Hi Ulclaudia, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.
We Look forward to seeing you again soon.
I received the bra and panties set in a timely manner and was pleased with the order.
Thank you so much for your kind words and perfect review, Justin!
Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
Kind regards,
Adore Me
[email protected]
Since the pandemic, I have enjoyed lounge wear as more formal clothing that one would wear to work. I got the striped pair of pajamas and love it. Very comfortable to wear in bed or at the computer.
Hi, Alice! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Bra sets! I've been ordering from Adore Me for years! I love every single one of my sets that I get from them and the quality is always amazing.
Hi Sha,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Adore Me.
We look forward to serving you for many years to come!
XO,
Adore Me
[email protected]
Love my new pieces! None of them arrived when initially expected, but they all got here! And so cute!
Hi Christine,
Thanks for your review!
We work hard to meet customer expectations, and we're elated to hear you love our line. We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
I received my order, fast! And in time for my next vacation.
Hi Jasmine, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
And, don't forget that we’re always here if you need us.
Honestly I was worried it wouldn't fit but it hugs me as if a professional came personally here to measure me. And it's soft l, the design is beautiful. I'll definitely be subscribing to adore me.
Hi Mars,
Thank you for leaving a 5-Stars review! We continuously strive to serve you better. We are glad that the team has managed to meet the expectations of your order and you love it!
Looking forward to serving you in the future!
Adorable outfit for a get away with my hubby for Valentine's Day and his birthday (4 days apart).
Hi Crystal,
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our products!
We’re here for you anytime.
XO,
Adore Me
[email protected]
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Thank you for the amazing review, Kaylah! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!