Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow Kaylah B.
Unfollow Kaylah B.
Share Review
Report Review

Nice!
January 17, 2021

The underwear is soft and really cute! They look huge in the packaging but fit nicely! I normally wear a 7 aka L in panties. But I got 0x and they fit perfectly! I got one pair in a 1x but I haven't tried them on yet. They look like they will fit though.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Kaylah! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Virginia
1 review
0 helpful votes
Follow Shandan A.
Unfollow Shandan A.
Share Review
Report Review

Love it
January 16, 2021

Honestly I second guessed this purchase since it was night gown/sweater. Love it, so soft and comfortable.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for your perfect review, Shandan! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month? Come and see us soon for a more adorable gowns and sweater!

Pennsylvania
1 review
0 helpful votes
Follow Jamie J.
Unfollow Jamie J.
Share Review
Report Review

Looks AMAZING!
January 16, 2021

I tried it on and looked at myself in the mirror and i felt SO sexy! The lingerie made me so comfortable in my own skin! Fit well too!

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Jamie! We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

Illinois
1 review
0 helpful votes
Follow Sherri G.
Unfollow Sherri G.
Share Review
Report Review

Happy momma
January 16, 2021

My hubby loves the items I purchased. I will be ordering again.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Sherri,

We’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you.

We're happy that you're happy, and we're looking forward to impressing you again!

XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
Follow Jamie Q.
Unfollow Jamie Q.
Share Review
Report Review

My stuff
January 16, 2021

I got it; it looks like it says it should and it fits.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hello Jamie,

Thank you for sharing your feedback, Esma. We strive hard to provide you with products you can simply adore. We're just thrilled to hear that you find the set beautiful!

South Carolina
1 review
0 helpful votes
Follow Jacquelyn R.
Unfollow Jacquelyn R.
Share Review
Report Review

Great!
January 16, 2021

Great products and quick delivery. Will most definitely be a return shopper!

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hello Jacquelyn,

Thanks for taking the time to let us know your feedback!

Your kind words will surely please our dedicated staff. I am sure these will fuel them even more to work very diligently and will provide us with great encouragement to keep doing what we are doing.

XO,
Adore Me
[email protected]

Minnesota
1 review
0 helpful votes
Follow Phoebe F.
Unfollow Phoebe F.
Share Review
Report Review

Nice quality products
January 16, 2021

I think the products are nice quality and cute! I haven't had to return anything so I don't know if it is easy

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Phoebe! Thank you for your perfect review! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month? Come and see us soon for more adorable lingerie!

New York
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Order
January 17, 2021

Everything came perfect, my wife liked all her gifts and I'm glad you guys did the right thing after what happened with my original order.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hello John,

We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.

XO,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
Follow Morgan B.
Unfollow Morgan B.
Share Review
Report Review

It is the exact design and color I ordered on the website, and fit me like a glove. I am glad its the right color because alot of the times the color will be slightly different than what it shows on the website. It arrived 2 days after my order being placed. Will definently be ordering from Adore Me again.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Morgan,

Thank you for your perfect review! We value your input and letting us know about your detailed experience with us. It means the world to us and to our entire team!

We look forward to serving you again soon!

Florida
1 review
0 helpful votes
Follow JENNIFER Z.
Unfollow JENNIFER Z.
Share Review
Report Review

Great experience
January 16, 2021

So easy to use the website and order was everything I hoped!

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi, JENNIFER! This review made our day! We really appreciate your taking the time out to share the detailed experience with our products! We look forward to serving you again in the future.

New York
1 review
0 helpful votes
Follow Jackie T.
Unfollow Jackie T.
Share Review
Report Review

.. Not what I expected.
February 16, 2021

I expected them to be designed & made with better quality. I could've went & bought similar pieces from the Walmart for cheaper.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hello Jackie,

Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!

I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.

To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-

We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.

Hope this helps!

Best regards,

Iowa
1 review
0 helpful votes
Follow Kyle V.
Unfollow Kyle V.
Share Review
Report Review

Fit her great
January 16, 2021

The quality of the lingerie was much higher than i expected for the price. All peices were true to size and fit her great.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hello Kyle,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.

XO,
Adore Me
[email protected]

Michigan
1 review
0 helpful votes
Follow Ulclaudia V.
Unfollow Ulclaudia V.
Share Review
Report Review

Excellent 2nd time around
January 17, 2021

This time I received my ordered and it was in a timely manner. Thank u for the better service this time around.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Ulclaudia, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

We Look forward to seeing you again soon.

Arizona
1 review
0 helpful votes
Follow Justin T.
Unfollow Justin T.
Share Review
Report Review

Good bra and panty set
January 16, 2021

I received the bra and panties set in a timely manner and was pleased with the order.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Thank you so much for your kind words and perfect review, Justin!

Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

Kind regards,
Adore Me
[email protected]

Ohio
1 review
0 helpful votes
Follow Alice R.
Unfollow Alice R.
Share Review
Report Review

New Work Clothes
January 17, 2021

Since the pandemic, I have enjoyed lounge wear as more formal clothing that one would wear to work. I got the striped pair of pajamas and love it. Very comfortable to wear in bed or at the computer.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Alice! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Texas
1 review
0 helpful votes
Follow Sha'de E.
Unfollow Sha'de E.
Share Review
Report Review

I love their Bra sets!
January 16, 2021

Bra sets! I've been ordering from Adore Me for years! I love every single one of my sets that I get from them and the quality is always amazing.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Sha,

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Adore Me.

We look forward to serving you for many years to come!

XO,
Adore Me
[email protected]

North Dakota
1 review
0 helpful votes
Follow Christine T.
Unfollow Christine T.
Share Review
Report Review

Love it
January 16, 2021

Love my new pieces! None of them arrived when initially expected, but they all got here! And so cute!

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Christine,

Thanks for your review!

We work hard to meet customer expectations, and we're elated to hear you love our line. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Illinois
1 review
0 helpful votes
Follow Jasmine V.
Unfollow Jasmine V.
Share Review
Report Review

Haven't opened it yet.
January 17, 2021

I received my order, fast! And in time for my next vacation.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Jasmine, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

And, don't forget that we’re always here if you need us.

California
1 review
1 helpful vote
Follow Mars D.
Unfollow Mars D.
Share Review
Report Review

I love it!
January 16, 2021

Honestly I was worried it wouldn't fit but it hugs me as if a professional came personally here to measure me. And it's soft l, the design is beautiful. I'll definitely be subscribing to adore me.

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Mars,

Thank you for leaving a 5-Stars review! We continuously strive to serve you better. We are glad that the team has managed to meet the expectations of your order and you love it!

Looking forward to serving you in the future!

Ohio
1 review
0 helpful votes
Follow Crystal H.
Unfollow Crystal H.
Share Review
Report Review

So cute! I love this set.
January 17, 2021

Adorable outfit for a get away with my hubby for Valentine's Day and his birthday (4 days apart).

Date of experience: January 15, 2021
Sandra N. Adore Me Rep
over a year old

Hi Crystal,

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our products!

We’re here for you anytime.

XO,
Adore Me
[email protected]