Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Denise A.
Unfollow Denise A.
Share Review
Report Review

Nice soft and cute
March 13, 2021

Arrived on time good material looks good and feels good

Date of experience: February 9, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Denise! We work hard to meet customer expectations, and we're elated to hear you love our line. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Alabama
1 review
0 helpful votes
Follow Crystal O.
Unfollow Crystal O.
Share Review
Report Review

Love It!
February 9, 2021

Online items were easy to find. Great deals. Just wished products would show up faster. Overall, good shopping experience.

Date of experience: February 9, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Crystal! This review made our day! We’re glad you had such a great experience! We look forward to serving you again in the future.

Massachusetts
1 review
0 helpful votes
Follow Leidene Q.
Unfollow Leidene Q.
Share Review
Report Review

Perfect
March 13, 2021

Love it, better than expected! And it Came in time

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Leidene! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Oklahoma
1 review
0 helpful votes
Follow SJ K.
Unfollow SJ K.
Share Review
Report Review

Cute and quality
February 9, 2021

Quick ship, great selection, cute and quality products

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi, SJ! This review made our day! We’re glad you had such a great experience! We look forward to serving you again in the future.

Colorado
1 review
0 helpful votes
Follow Kerry X.
Unfollow Kerry X.
Share Review
Report Review

Beautiful and Great Quality
February 9, 2021

The quality of the piece is top notch. It is beautifully made and genuinely surprised me! Something I can not get at stores in my town!

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for sharing your feedback, Kerry. We strive hard to provide you with products you can simply adore. We're just thrilled to hear that you find the set beautiful!

Florida
1 review
0 helpful votes
Follow Shania Q.
Unfollow Shania Q.
Share Review
Report Review

I love it my item.
February 9, 2021

Item was as beautiful as picture. I am very happy with my purchase. Hight recommend.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

So glad you love your item, Shania! We hope to impress you time and time again! Did you know that we have a new lingerie collection every month?

Check back soon for more adorable lingerie!

California
1 review
0 helpful votes
Follow C C.
Unfollow C C.
Share Review
Report Review

Cute
February 9, 2021

I love this bra. It's super cute and it fits great! True to size.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi C, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

California
1 review
0 helpful votes
Follow Aly Y.
Unfollow Aly Y.
Share Review
Report Review

Great items, fast shipping
February 9, 2021

Came fast and loved what I ordered. Everything fit nicely and I would definitely order again in the future.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Aly,

Thank you so much for sharing your experience with us.

Our goal is customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new lingerie and the team will be thrilled to hear your feedback!

Pennsylvania
1 review
0 helpful votes
Follow Ella P.
Unfollow Ella P.
Share Review
Report Review

Delivery
February 9, 2021

Great product, delivered very quickly and in good condition

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Ella! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.

Maine
1 review
0 helpful votes
Follow Debbie E.
Unfollow Debbie E.
Share Review
Report Review

Panties
February 9, 2021

Love the items I received, just lovely. Great service

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hello Debbie,

Thank you for giving us a perfect rating! We always aim to deliver a great experience and we're happy to you love your new items!

Don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.

Best,
Adore Me
[email protected]

Texas
1 review
0 helpful votes
Follow Lo E.
Unfollow Lo E.
Share Review
Report Review

Can't believe how well it fits me
February 9, 2021

Love my piece. Usually its difficult to find quality lingere being small but this is so cute I can't wait to surprise my boyfriend on his birthday

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Lo,

Thank you for giving us a perfect rating! We’re delighted to hear that you love the products. I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!

Thanks for shopping with us. And, don't forget that we're always here if you need us.

Minnesota
1 review
0 helpful votes
Follow Abigail I.
Unfollow Abigail I.
Share Review
Report Review

Love it!
February 9, 2021

Everything fit perfectly! Loved the lingerie and the bra. Thigh highs were a little snug even though I ordered the correct size according to the chart. Would order a size up next time.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Abigail,

Thank you for taking the time to write about your experience! It is wonderful to hear that were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

New York
1 review
0 helpful votes
Follow Elyce E.
Unfollow Elyce E.
Share Review
Report Review

Love Adore
February 9, 2021

Very sufficient fast and prompt everything feels and fit amazing

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Terinieka,

Seeing that you had a 5-Star experience is the best thing we could hope for, thanks for the love and support! Your review means a lot to us.

We look forward to serving you for many years to come!

XO,
Adore Me
[email protected]

New York
1 review
0 helpful votes
Follow Andrea W.
Unfollow Andrea W.
Share Review
Report Review

My Beautiful Weekend Sets
February 9, 2021

Your sets are beautiful they always fit well
I have always had a difficult time finding under garments that were well made fit well and wide selection all for a great price in one place
Because I found that the larger the cup size the selection were limited

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Andrea,

Thank you for sharing your feedback. We strive hard to provide you with products you can simply adore. We're just thrilled to hear that you find the set beautiful!

Michigan
1 review
0 helpful votes
Follow Laurel S.
Unfollow Laurel S.
Share Review
Report Review

Fits great, looks great!
February 9, 2021

I love this set! It fits super well. I'm between a 34DD and a 32DDD, so I went with the 34DD just in case and it's perfect. I look great, my boyfriend loves it. (And I FEEL great in it!)

It was my first time ordering and I thought I'd just order for the first time special (haha) but honestly this is a subscription I plan on keeping, they have some super cute stuff and it feels really well made at a really decent price.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Laurel! This review made our day! We really appreciate your taking the time out to share the detailed experience with our products! We look forward to serving you again in the future.

New York
1 review
0 helpful votes
Follow Magdalena G.
Unfollow Magdalena G.
Share Review
Report Review

Great bra for HIIT
February 9, 2021

Amazing - all bought pieces are all that what I was expecting - great quality and comfort.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Magdalena!

We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Connecticut
1 review
0 helpful votes
Follow Susan E.
Unfollow Susan E.
Share Review
Report Review

First problem
March 11, 2021

The matching pajama pant bottoms and top are so cute and I was looking forward to wearing them, but didn't try them before washing. After a wash (per tag instructions) I was very disappointed to find these jammies were at least a size too small. I ordered my usual letter size but neglected to check the size chart. For future reference I will be checking that first though oddly enough a jammie set that is shorts and long sleeve top and same fabric fits fine even after several washes. ‍

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Susan,

We really appreciate you taking the time to share your feedback and being so open with us. Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who express their preferences. Through your insights, we will be able to respond with expanded and improved services.

Do reach out to us again if you need anything. We're here to support you.

XO,
Adore Me
[email protected]

Louisiana
1 review
0 helpful votes
Follow BRITTANI O.
Unfollow BRITTANI O.
Share Review
Report Review

First time a bra fit
February 9, 2021

I've never actually had a bra that fit me correctly. Whenever I came close, they weren't as well made as what I have received from AdoreMe. Not only do my items fit perfect, they are soft, comfortable, and durable. My order arrived early, despite Covid struggles with shipping. 10/10

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, BRITTANI!

Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Arkansas
1 review
0 helpful votes
Follow Haley N.
Unfollow Haley N.
Share Review
Report Review

Great Quality
February 9, 2021

What I love most about the products is that they are almost always true to size and they are high quality. I have had undergarments for a few years that still look like new.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Haley,

We’re glad that you love our products! It's something we've worked hard on and we're pleased our efforts resonated with you.

We're looking forward to impressing you again!

XO,
Adore Me
[email protected]

Minnesota
1 review
0 helpful votes
Follow Daniha F.
Unfollow Daniha F.
Share Review
Report Review

Love it!
February 9, 2021

Everything was great from ordering to delivery. The item fit great and the material was good quality. I highly recommend this item.

Date of experience: February 8, 2021
Sandra N. Adore Me Rep
over a year old

Hi Daniha,

Thank you for leaving a 5-Stars review! We continuously strive to serve you better. We appreciate you for sharing about our products!

Looking forward to serving you in the future!