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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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This set is super comfortable and sexy. Coverage it great for a relaxing day. Underwear didn't ride up. It was just high enough to go over my belly ripple from pregnancy. Very flattering.
Thank you for the great review, Kimberly! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
Hi, Brian! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Delivery was quick and easy but the cup size on the bra was a little too small.
Hi, Rebekah. We really appreciate you taking the time to share your feedback and being so open with us.
Rest assured that your feedback has been forwarded to our design department to improve this product, by both material and construction.
We're thankful for amazing customers like you and we hope to see you again soon!
XO,
Adore Me
[email protected]
Thank you for the great review, Toni! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
Some of their underwear sets and lingerie are very cute, they're just so incredibly uncomfortable to wear! I kept a couple of things here and there but barely ever wear them. Most of the stuff also seems like it was picked out through an algorithm and not a personal "stylist". After my 4th box I decided to cancel it, mostly due to the very low quality of the items as well as how uncomfortable everything was to wear.
Hi Silvia,
We really appreciate you taking the time to share your feedback and being so open with us. Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who express their preferences. Through your insights, we will be able to respond with expanded and improved services.
The product is very comfortable and lovely. The tracking system is very accuarate. I didn't have any problems with the product or it's delivery
Hi, Simona! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Was delayed for a few days because there were too many orders. Most of the stuff I wanted to purchase was out of stock.
Hi Kristen,
Thank you for taking the time to review us.
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services. Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Hi, Terri! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Fits perfectly makes me feel very confident and sexy. The fabric is soft and comfortable Would recommend
Thank you for the amazing review, Theressa! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I loved the bathing suit on the website and love it even more in person. I always worry about purchasing bathing suits online but it was everything I expected. It was true to size and fit perfectly. I would order from Adore me again!
Hi, Crystal! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Great experience with a timely delivery this month. Awaiting my swimsuit order.
Hi, Carolyn! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Great and informative about what is delaying my order the purchases are of good quality
Hi Tameka,
We really appreciate you taking the time out to share your experience with us.
Not to worry, I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
Beautiful details like a little heart charm on the bra. The bra is comfortable and looks good under clothes. Undies are beautiful. I love how much they match
Hi, Aimee! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
My order arrived quickly and it was the perfect fit.
Hi, Jalyn! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
The delivery was quick and the suit that I ordered is a nice quality, but it doesn't fit so I need to return it but there was no paperwork or return label.
Thanks for getting in touch.
We're sorry your order wasn't perfect this time around. We know online shopping is tricky, which is why we offer free & easy exchanges.
To start your Exchange or Return, sign in to your Adore Me account and follow the steps below in the Internet browser of your choice:
1. Go to **My Orders**
2. Select the order that you would like to Exchange/Return by clicking the **Arrow** sign found on the right side of the screen, pointing right.
3. Click on the **Create Return/Exchange** button that's found at the bottom of the subsequent page.
4. Choose whether you'd like to Exchange or Return then, click **Continue**
5. On the subsequent page, click on the **Print Label **button and follow the easy steps to Return or Exchange your order.
6. At this time you can send back your items within 30 days since the order's delivery date.
Please refrain from returning packages to self-serve drop boxes, as this may result in delays.
If you're returning for a refund and not exchanging - items are subject to a $5.95 restocking fee per set.
**Kindly return your entire set in its new, unworn, unwashed, undamaged condition. Returns received dirty, damaged or incomplete will not be accepted.**
Hope this helps! If you need assistance with anything else, let me know - we’re here to help!
They were quick with shipping and communicated well in every step including any delays.
Hi, Amber! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I was so beyond excited to join the Adore Me Elite Subscription Box and decided to give it a shot for my upcoming wedding / honeymoon. I subscribed just about 5 weeks before my wedding and was given a 1 week estimated time of delivery (ETA was March 23rd). I waited anxiously and saw nothing change on my account, no box was curated, no shipping label or tracking number, no nothing. In the next 4 weeks leading up to my wedding, I contacted Adore Me's customer support 4-5 different times. Every time, I was reassured that my box was in the process of being curated and would be shipped within 1-2 business days. Clearly this was a lie used as a means to keep customers calm. After a month, I got a notification that my account was about to be charged for the next month of this subscription, yet I still had not received my first month's box. I was frustrated beyond belief and thought I should just cancel and give up. When I called to do so, I was informed that since my box was being curated, I could not cancel and I could not get a refund even thought they were now over a month late on my box. Ridiculous. FINALLY, more than 5 weeks later,... I got an email that essentially said that didn't have anything in my size at all and my box was being cancelled. I am a size Large, so I am not some funky size or anything. It took them 5 weeks on a monthly subscription box just to tell me they weren't going to fulfill my order. This is such a scam and one of the most frustrating experiences I have ever had with online shopping / subscription box services. Absolutely horrendous in every way!
Hi Brianna,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Rest assured that we would want to look into your case specifically to address it with a suitable resolution, however, we will need your email address and the order number to do so. Unfortunately, we cannot identify your account through this application.
Therefore, I am kindly asking you to contact us again via email, chat, or phone in order to be able to identify your account and assist you with the most suitable solution.
If there is anything else you need help with, please let us know. We're here to support you.
XO,
Adore Me
[email protected]
Wanted to love this, but I just like it. There is a weird stitching on the breast area that is not ideal, it makes the fabric stick out in points... not the best look. It will still be nice to lounge by the pool in.
Hi Amber,
Thanks for taking to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
Satisfied with the product and y order overall! Thank you for such fast service.
Hi, Monia! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review, Sherry! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!