Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
919
value
728
shipping
743
returns
400
quality
1,772
This company does not typically respond to reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Marissa J.
Unfollow Marissa J.
Share Review
Report Review

Love love love!
May 4, 2021

The fit, the color the look, I love the bathing suit my new fave

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Marissa! We work hard to meet customer expectations, and we're elated to hear you love your set. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

Texas
1 review
0 helpful votes
Follow Veronica D.
Unfollow Veronica D.
Share Review
Report Review

Order confirmation
May 4, 2021

Fast delivery, great quality items. I was very satisfied with the fit of everything.

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Veronica! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

Illinois
1 review
0 helpful votes
Follow Ashleigh Q.
Unfollow Ashleigh Q.
Share Review
Report Review

Fast shipping!
May 4, 2021

Always have a great experience with Adore Me. Fast shipping and reliable.

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi Ashleigh! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.

Colorado
1 review
0 helpful votes
Follow Kenyona R.
Unfollow Kenyona R.
Share Review
Report Review

N/a
May 4, 2021

Nothing to mention. My package was delivered I good condition.

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Kenyona! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

New York
1 review
0 helpful votes
Follow jules P.
Unfollow jules P.
Share Review
Report Review

THE BEST corset
May 4, 2021

Super cute website, be careful to contact customer service when cancelling

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Jules! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Nevada
1 review
0 helpful votes
Follow Dylan T.
Unfollow Dylan T.
Share Review
Report Review

Very Good
May 4, 2021

These are better than any other brand and im in love thank you

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Dylan! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

New York
1 review
0 helpful votes
Follow Eva K.
Unfollow Eva K.
Share Review
Report Review

Fit perfectly
May 4, 2021

I was very nervous ordering from a site I've never used before. This bathing suit was so cute and fit like a glove. I love the customization and being able to mix top and bottom sizing. Will be buying more

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Eva! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Missouri
1 review
0 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Love these!
June 3, 2021

These are my new favorite pajamas - I would wear them all the time if I could!

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Mary! We work hard to meet customer expectations, and we're elated to hear you love your pajamas. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

California
1 review
0 helpful votes
Follow Victoria N.
Unfollow Victoria N.
Share Review
Report Review

Amazing
May 4, 2021

The lingerie fit perfectly. Very true to size. I will be ordering again.

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Victoria! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

Missouri
1 review
0 helpful votes
Follow Rumilia P.
Unfollow Rumilia P.
Share Review
Report Review

Overall good experience
May 4, 2021

My items shipped and arrived quickly. My only complaint is that I use their sizing instructions and still didn't manage to get a good fit and found the bras I ordered to be quite uncomfortable. The quality seemed good though and the panties were really nice.

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi Rumilia,

We really appreciate you taking the time to write this review.

Not to worry, I'll make sure to forward your feedback about the sizing to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.

Feel free to let us know if you need help with anything! We're here to support you.

Nebraska
1 review
0 helpful votes
Follow Erin I.
Unfollow Erin I.
Share Review
Report Review

Amazing!
May 4, 2021

Best fitting bra I've had in a long time! It's comfortable and adorable.

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Erin! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Kentucky
1 review
0 helpful votes
Follow Lashonda Z.
Unfollow Lashonda Z.
Share Review
Report Review

Swimsuit
May 4, 2021

Awesome fit, true to size, awesome quality!' Highly recommended

Date of experience: May 4, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Lashonda! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Nevada
2 reviews
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

Order items
May 3, 2021

Always receive my items on time. The sizes are correct on everything I have ordered. All of the bras and panties are a true fit.

Date of experience: May 3, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Kathleen! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

New York
1 review
0 helpful votes
Follow K.MORA C.
Unfollow K.MORA C.
Share Review
Report Review

LOVE IT!
May 2, 2021

Adore me is dor real women who love to feel comfortable and sexy. I am thankful for the fit!

Date of experience: May 1, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Krystal! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

California
1 review
0 helpful votes
Follow Melanie S.
Unfollow Melanie S.
Share Review
Report Review

It made it to my mailbox
May 1, 2021

Easy delivery. The suit is adorable going to keep it

Date of experience: May 1, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Melanie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Texas
1 review
0 helpful votes
Follow Christina U.
Unfollow Christina U.
Share Review
Report Review

Cute Stuff, Cheap Material
May 31, 2021

The outfits are cute, lingerie is meant for either really skinny women with small breasts or large women with big breasts. I'm a slim in the waist but thick in the breast and hip girl. So none of the lingerie fits. It's all too big around my ribs so my breasts won't stay in the cups. I love the bra and panty sets and that you can buy them together without having to search for matching sets. The material is cheaper than what I'm used to wearing but they are cute.

Date of experience: May 1, 2021
Sandra N. Adore Me Rep
over a year old

Hi Christina,

We really appreciate you taking the time to share your feedback and being so open with us. Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who express their preferences. Through your insights, we will be able to respond with expanded and improved services.

Nevada
2 reviews
0 helpful votes
Follow Claudia E.
Unfollow Claudia E.
Share Review
Report Review

My set arrived in a timely manner and was perfect. I love the color which was true to the picture and the fit is as expected, perfect. The quality of all AdoreMe products is always first class.

Date of experience: May 1, 2021
Sandra N. Adore Me Rep
over a year old

Hi Claudia, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Illinois
1 review
0 helpful votes
Follow Victoria U.
Unfollow Victoria U.
Share Review
Report Review

Animal print swimsuit
May 1, 2021

It's beautiful and fits perfectly! Great quality, came immediately. I will be shopping with you all in the future!

Date of experience: May 1, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Victoria! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

New Jersey
1 review
0 helpful votes
Follow Roxanne Q.
Unfollow Roxanne Q.
Share Review
Report Review

Very comfortable
May 1, 2021

The material feels great against my skin. My only complaint is it is hard to keep closed properly. Perhaps a small button might help keep it closed a little better?

Date of experience: May 1, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Roxanne! We really appreciate you taking the time to share your feedback and being so open with us.

Rest assured that your request has been forwarded to our design department to improve this product, by both material and construction.

We're thankful for amazing customers like you and we hope to see you again soon!

XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
Follow Veronica W.
Unfollow Veronica W.
Share Review
Report Review

Amazed
May 1, 2021

The bra fits great! I always have a hard time finding one that fits but this set is perfect. I'm a 42G so this was definitely a great price as well.

Date of experience: May 1, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Veronica! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.