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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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My favorite bra, I love Adore me! Comfortable and I don't need to adjust the girls every 2 minutes. Durable and fancy. Feel amazing wearing it. Love the different colors and lace.
Everything arrived quickly and fit well. The quality is great for the price. I only wish there was more bust support.
Hi, Leslie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Adore Me has yet to fail me. I had to return something cause I didn't like the way it looked on me and it was super easy to do. When an order took longer to process they sent emails keeping me updated. The quality of what you're purchasing is amazing. Everything fits to size. I highly recommend purchasing from Adore Me.
Hi, Jamie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
It is as described and shipping was decent. Good quality.
Hi, Kristina! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I haven't gotten my packages they take along time to shipped pass the expected date
Hello markeith,
Thanks for your valuable review!
We’re sorry to hear of your less than satisfactory shipping experience and hope you will accept our sincerest apologies.
After checking, we noticed that your order#406259089 was delivered in or at the mailbox at 4:10 pm on April 30,2021.
Please check with your neighbors, the front desk, a mailroom, or mailbox as it might’ve been delivered in there.
Let us know if you still haven’t located your order so we can offer the best resolution for you.
Best Wishes
Adore Me
[email protected]
Items arrive at least a week late every time and it's not unusual to be missing something you ordered. The return process is easy but they also "never receive" returned items at the warehouse and charge you a $5 fee. Canceled my membership. Not worth the hassle.
Hello Naomi,
Thank you for taking the time to review us!
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers while ordering and we wish to ensure that all orders are processed completely, shipped, and delivered in a timely manner.
We always wish to ensure a great customer experience and minimize any discomfort as much as possible. Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.
Please reach out to us on call at 1.800.433.2367 Monday – Sunday 8:30 a.m. – 8:30 p. M or by email at [email protected]. We'd like to discuss the matter further with you and see how we can make things good.
We look forward to hearing from you and earning you back your business.
XO,
Adore Me
Pleasant and nice and easy viewing. Merchandise was sufficient and well shown
Hi Augustine,
Thank you so much for sharing your experience with us. Our goal is customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new lingerie and the team will be thrilled to hear your feedback!
I LOVE Adore Me. As usual, got my things quickly & without a problem. Everything fit perfectly like it always does & is hella cute
Hi Deborah,
Thank you for taking the time to write about your experience! It is wonderful to hear that we're able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
I notice that it took almost 3 weeks to get my package with regular shipping and it shipped immediately when I paid $4. I think thats a bit excessive.
Hi Torri,
Thank you for taking the time to write this review.
We are very sorry for the difficulties that you have encountered. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
We always guarantee assistance whatever may happen to your package.
If there is anything else that we can assist you with at this time, please let us know.
Best regards,
Adore Me
[email protected]
Bought this for a friend and i love it! She looks great in it now i want one!
Thank you for the amazing review, Kendra! Get ones for yourself, too! We have a new lingerie collection every month. Check back soon for some adorable lingerie!
Their items are cheaply made and are not the proper sizes. They do not send you items that you request instead they send you long sleeve shirts and long pants when it's 80° outside
Hello Audrey,
Thank you for taking the time to review us!
This information helps us to hear about our products directly from the source that matters the most: our customers. We apologize for the inconvenience the construction of this product may have caused. Don't worry, I'll make sure to forward your feedback to the proper departments, so they can further look into this matter to improve this product, by both material and construction.
This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
Hope this helps!
Best regards,
Bought a unique bathing suit that arrived quickly and was perfect for vacation!
Hi Ashlee, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
First purchase, definitely not disappointed. Will be ordering more.
Hi, Cora! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I appreciate the call ahead when the driver arrived. My call box was broken l, but i still received my packaged. I am appreciative of the "above and beyond" attitude! Thank YOU!
Hi, Zahiyah! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
This bathing suit is absolutely amazing! I love the way that it fits me! This suit is the self love we deserve this summer, because it has the great support and coverage I need as a size 4x (5'5,350lbs) with a super fun and flirty print and design.
If I have to nitpick, I wish the band in back were solid instead of split in two and a little thicker in front, but that is a personal preference driven by insecurities, and many like it better as it is. My sister says it looks better this way on me, so I'll have to take her word for it.
Hi Dante! We really appreciate you taking the time to share your feedback and being so open with us. Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who express their preferences. Through your insights, we will be able to respond with expanded and improved services.
Quick. Easy. Free. Thank you. I love my product. I will recommend
Hi, Allie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
It was wonderful! I will be shopping from you guys again soon!
Hi, Leslie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I checked the website to see if there was a delay with Adore Me shipping but it showed that the package had been delivered. I contacted USPS because there website tracking also showed the package as delivered. One day later USPS called to inform me that the package had been diverted through a 3rd party handler on the date it showed as delivered but had been returned to the USPS facility for processing. The following day, the package was actually delivered to my address.
Hi, Bernadette. We really appreciate you being so open with us.
Rest assured that your feedback about the items has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.
Hi, Shona! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
It's been years since I've bought myself bras that would actually fit me, but AdoreMe made it easy to fit myself for a bra size, and I was able to get a match set tailored to me! It's been so long since I haven't had red marks around my chest or shoulders, I cried when I put them on. Honestly, I can't recommend AdoreMe enough, though the only thing I would want improved would be the shipping delivery. Paid for expedited shipping, but received it the same time if I hadn't paid for faster shipment. Not always company's fault, but just to give a full review of my experience.
Hi, Bobbi! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Felicia! We work hard to meet customer expectations, and we're elated to hear you love your set. We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.