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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Love my purchase.
June 15, 2021

I've purchased several items over the last several months. All have been true to size and just as described.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Susanna! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

New Jersey
1 review
0 helpful votes
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Giveaway Winner
June 15, 2021

I won these sets in a Instagram contest and they were delivered very quickly and very cutely.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Congratulations and thank you for the amazing review, Aladekemi! Hope we can impress you again and again. Did you know that we also have a new lingerie collection every month? Check back soon for more adorable lingerie!

Ohio
1 review
0 helpful votes
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Beautiful!
June 15, 2021

My gown arrived in beautiful condition! I love it. I'm so happy with the quality.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Katrina! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

New York
1 review
0 helpful votes
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Review
July 15, 2021

I love the bathing suit. I was just thrown off by the fact the color was a darker blue, then when I saw when ordering. I love adore me.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi Tiffany,

Thanks for taking the time to review us.

We're sorry to hear that we did not meet your expectations with the product you received. We are gutted when we miss the mark.

Don't worry, I am glad to inform you that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customer's needs and wants.

We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Again, thanks for your feedback, we truly appreciate it! And, don't forget that we’re always here if you need us.

Best,
Adore Me
[email protected]

Maryland
1 review
0 helpful votes
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Unusual website
June 15, 2021

I will admit I am very annoyed that Adore Me has a policy/procedure? That you cannot buy a bra unless you select a matching panty, because every bra I wanted to try did not have a panty to match in my size! So I couldn't buy but one bra only because the panties didn't sell out yet. So that is a huuuge deterrent from buying from this website. Also the very very limited availability of bras in my size was virtually unshoppable, so I do wish a larger supply of the popular colours/styles were available.
Fortunately the bra I did buy is fantastic, beautiful. Fits great and I do hope it will be available in more colours (and with enough panties to match the supply-demand balance).

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi Claire,

We really appreciate you taking the time out to share your experience with us.

Not to worry, I'll make sure to forward your feedback about the item offers, selection, and availability to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.

Feel free to let us know if you need help with anything! We're here to support you.

Colorado
1 review
0 helpful votes
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Always good!
June 15, 2021

I've recently lost a lot of weight, so I was anxious for my order to arrive! Thank you!

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi Melanie,

We really appreciate you taking the time out to share your experience with us.

To keep your worries away, please note that you may always send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

And, don't forget that we’re always here if you need us.

Michigan
1 review
0 helpful votes
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Beautiful
June 15, 2021

OMG... This color is just gorgeous and not to mention it fits perfect.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Tranique! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

New Jersey
2 reviews
0 helpful votes
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N/a
June 15, 2021

Items were very nice, order was excellent. Maybe they can do 5 pair for $30 or $35

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi Shawn,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Bathing suit
July 15, 2021

Product received was too small, not as advertised.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi Tracy,

Thanks for taking the time to review us.

We're sorry to hear that the product you received wasn't a perfect fit.

First, when was the last time you were fitted professionally? The fit varies slightly with different brands and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.

Moreover, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.

There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.

We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Ping us back if there is anything further we may do to help. We’re here to support you.

Illinois
1 review
0 helpful votes
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Adore me is great!
June 15, 2021

Everything fit perfectly! Everything I have ever ordered from adore me is nice quality and fits well!

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Jacquelyn! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Virginia
1 review
0 helpful votes
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Awesome
June 15, 2021

Me and my wife looked at it online and when we got it we loved it very sexy.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Jammie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Ohio
2 reviews
0 helpful votes
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QUALITY REVIEW
June 15, 2021

I always look forward to receiving my order. Your lingerie is well made and the variety and choices are something you look forward to.

Date of experience: June 14, 2021
Pennsylvania
1 review
0 helpful votes
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Nighties
June 15, 2021

Everything came as described and i'm very happy with my purchase

Date of experience: June 14, 2021
South Carolina
1 review
0 helpful votes
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Spice after 50
June 15, 2021

Great experience! Everything was true to size
Updated my sleeping attire

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi, LaShawn! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Georgia
2 reviews
0 helpful votes
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Outsranding
June 15, 2021

My item was great. Perfect fit! It was delivered on time.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Cherron! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

California
1 review
0 helpful votes
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Fit great!
June 15, 2021

Everything fit well and was very close to product pictures and description!

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Angel! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

North Carolina
1 review
0 helpful votes
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Better than last time
July 15, 2021

Better than last time I ordered, the order came in a timely manner.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi Beth,

We really appreciate you taking the time out to share your experience with us.

Not to worry, I'll make sure to forward your feedback about the shipping process to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.

Feel free to let us know if you need help with anything! We're here to support you.

Georgia
1 review
0 helpful votes
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Awesome
June 14, 2021

Always delightful, I have been purchasing items for awhile and I love the experience.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi Ava, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

New Jersey
1 review
0 helpful votes
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I love everything I purchase
June 14, 2021

I absolutely love each item that I have purchased. I am a VIP member so I definitely will be ordering again. I LOVE the fact that I can choose a top size and a bottom size. My top is quite large and I have always had issues with lingerie. I no longer have those issues with Adoreme.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Dawn! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Texas
1 review
0 helpful votes
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Great product
June 14, 2021

I love the feel and fit of these! Great quality for the price. I'll be purchasing again.

Date of experience: June 14, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Candace! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!