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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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The under garment are beautiful and comfortable I wish you would have a bigger selection on plus size is the only thing I would say it's lacking because I would buy more if you did
But other then that the garment are well made and fit like a glove shipping was fast
Can I say I loveeeee all of the garment been a customer for a while and wouldn't go anywhere else because of quality and comfort
I would definitely buy the bra again. It's very cute on.
I love the lingerie here but stock on my size runs out fast. I've found that actual fits are true to sizing. Shipping times are reasonable. Quality could be a little better for the price.
The Bruna hipster is the most comfortable panties ever! I got them in every color!
With much hesitation about what to get, what will fit, and if its worth it, I signed up for Adore Me Elite boxes, and I am so glad I did. These boxes are thoughtfully selected, its a great surprise every time I receive one. Every piece excites me (and my partner), I feel like such a strong beautiful person when I wear anything from these boxes. The process to select my preferences, try on, and return is so effortless, I love it all.
The quality is very low. I bought the t-shirt bras in nude and gray/black. The hooks came off both and the underwire is poking through on one. They are not more than a couple months old. Their customer service gave me a voucher for a free bra and sold me the benefits of their VIP membership which I already had. They refused to credit me for the 3 bras I had this issue with since they were more than 30 days. I have Victoria secret bras that are 10 years old that haven't quit on me. Also, the underwear is all mesh-another cheap shortcut.
Hi,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
We also always wish to ensure a great customer experience and minimize any discomfort as much as possible. But, even so, just like any other company, we do this by following certain internal policies that have been put in place to efficiently help our customers.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with even expanded and more improved products services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
The only hiccups I have experienced were a very wrong order one time and then saying that something came back damaged which it was literally out of the box for less than a min and I didn't even try it one before putting it back in The bag. I emailed for both and everything was taken care of with a quick response.
I always love the items I purchase from them, Ive been a customer since 2016
The love is mutual, Julie! Thanks for shopping with us. And, don't forget that we're always here if you need us.
Overall great product. The only thing I didn't like about it was when I signed up for an account to order I was unaware that I was signed up for the VIP that took money out of my account to put towards "store credit". I didnt like that at all. I was able to get it refunded but I never wanted to sign up for a subscription or anything like that. I feel like you should have more information before signing people up for the VIP. Give people a choice. Not just secretly sign them up.
I wear a 30B and 90% of the time nothing is in my size and when I do finally find one all of the extra small and small underwear are sold out.
Hi Donald,
Thanks for taking the time to review us.
So sorry to hear that the items are out of stock in your size.
I’m happy to share some helpful deets about our products’ availability!
For the sake of variety, many to most of our sets are only available for a limited time. See something you love? Don't hesitate!
In case you miss out on a set you like - we replenish many popular items around the middle of every month.
Check back from time to time to see if your preferred set is back in stock.
Just a reminder: we have a brand new collection with tons of great new products during the first week of every month.
Don't worry, we appreciate all the feedback received, therefore let me inform you that I also sent yours to our Design Team for it to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customer's needs and wants.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
My stylist doesn't understand sizing and when I return merchandise that obviously cannot fit me they are saying that it is not in my package. I can't keep things that can't fit me.
Hi Jessica,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
It was true to size and fit me perfectly I have bought so much bras from different places but none come close with this one.
It had the size I wanted and also came with the little sexiness I was looking for I will definitely recommend this to anyone
My items I ordered are great, but I have emailed 3 times in the last month about my elite box subscription and have yet to hear from anyone.
Hi Lola,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Not to worry, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
The bra sets can be good quality if it's in stock! Many times they have big sales or BOGO'S. Many of the items colors, aren't in stocks. I also have found the sale panties, especially cotton stretch out quick. I'm a size 0-2, always wash gentle, cold and the items had no elasticity in barely 3 washes
Hi Valerie,
Thanks for taking the time to review us.
Thank you for your feedback! This information helps us to hear about our products directly from the source that matters the most: our customers like you.
Please know that for the sake of variety, many to most of our sets and sizes are only available for a limited time. We replenish many popular items around the middle of every month, and we have a brand new collection with tons of great new products during the first week of every month.
We also appreciate you being so open with us about the product you received.
Rest assured that your feedback about the items and their availability has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and improved products and services.
Do reach out to us if there's anything we can do to help. We're here to support you.
They pick out cute things for me to try on and I almost always want to keep everything.
Hi, Jessalene! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I had no help from customer service. When the order did finally arrive the items were nice. I don't do business with anyone who gives poor service. All I got was excuses and lies.
Hi,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gerald,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won’t go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]