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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Great service
February 1, 2022

This is a fun way to get a few fun items and comfy items added to your clothiers without leaving the house. Who wants to try lingerie at a store? Easy returns as well!

Date of experience: February 1, 2022
Maryland
1 review
0 helpful votes
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Love shopping on AdoreMe
February 1, 2022

My experience has been quite good so far. I get my products on time when said it's coming, the store credits are available when it's supposed to be and it's some nice items. Now I have seen some of the same items online but I seen some that weren't.

Date of experience: February 1, 2022
South Dakota
1 review
0 helpful votes
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Some good things but not for busty people
March 3, 2022

The boxes were fun and I loved being surprised. However if you are not plus size but are busty, it won't work. The regular Elite box will work for bras and clothes but they will send you corsets that will definitely not fit you-per your bra size-and refuse to exchange for one that fits since a bustier corset will run into the plus size. So if you are just buying things, probably fine. Their stuff is ok price and quality. But don't do the boxes if you don't completely fit in one kind or the other we even customer service won't mix it or exchange into your size for you.

Date of experience: February 1, 2022
Sandra N. Adore Me Rep
over a year old

Hi Amy,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.

Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
[email protected]

New York
1 review
0 helpful votes
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Annoyed
March 3, 2022

Got charged for a dirty returned item when it was not. Dirty or worn.

Date of experience: February 1, 2022
Sandra N. Adore Me Rep
over a year old

Hi Alexis,

Thanks for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

Virginia
1 review
0 helpful votes
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Low quality
February 1, 2022

Bought a bra/panty set to spice up hubby's birthday. It certainly did the trick, but one of the pieces broke while I was putting it on the first time because it was poorly constructed and a ribbon at a point of stress was looped through a delicate piece of the lace. That's what I get for buying cheap, fast fashion.

Date of experience: February 1, 2022
Florida
1 review
0 helpful votes
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Excellent choices
February 1, 2022

I'm very pleased with most of the selections I've been receiving

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
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Great Quality
February 1, 2022

The little sets are so cute and fit so perfectly. A little gift to myself each month.

Date of experience: February 1, 2022
Colorado
1 review
0 helpful votes
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Good for a show and then removing
March 2, 2022

Super sexy looking and the husband thought they were amazing! Also super itchy and extremely uncomfortable. Lace was old-school rough. Will stress that the bra and panties are very beautiful, however.

Date of experience: January 31, 2022
Sandra N. Adore Me Rep
over a year old

Hi Tiffany,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

Pennsylvania
1 review
0 helpful votes
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Super easy and fits great!
January 31, 2022

Super easy to order and my products fit great! I was actually surprised because online shopping is kinda hard for my size but there is a great selection

Date of experience: January 31, 2022
New York
1 review
0 helpful votes
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Slow shipping
January 29, 2022

Although I love these sets shipping is a little slow. Been waiting well over a week

Date of experience: January 29, 2022
Ohio
1 review
0 helpful votes
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Overall Happy!
January 29, 2022

Purchase is easy, first delivery took quite some time. Some product colors are not what I expected. Overall quality is great and comfortable.

Date of experience: January 29, 2022
Washington
1 review
0 helpful votes
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Great service
January 29, 2022

I had to return and exchange a few items and it was fast and easy

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Great fit
January 28, 2022

Honestly adore me is my go to when it comes to bras and underwear. Love the sets so helpful because it already comes together

Date of experience: January 28, 2022
Pennsylvania
2 reviews
0 helpful votes
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Adore you adore me
January 28, 2022

Excellent. Easy to use and available products. Quality products and quick affordable service.

Date of experience: January 28, 2022
Georgia
1 review
0 helpful votes
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Love it
January 28, 2022

I have loved being able to try new things that I never would have thought I'd be comfortable in. It's nice to try a variety and be able to not spend a fortune on something I hate or that is in the end doesn't fit right. I also love that's it's not just lingerie or bras, it's sleepwear, workout clothes and so much more.

Date of experience: January 28, 2022
Oklahoma
1 review
0 helpful votes
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Pretty
January 28, 2022

I love the items I have purchased! Love getting a free set!

Date of experience: January 28, 2022
Kentucky
1 review
0 helpful votes
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Love the pajamas
January 28, 2022

The new pajamas I bought are pretty satin pink with flowers on them and a solid darker pink sleeveless top. It's VERY comfortable to sleep in. I took off one star because the color and material of the pajama pants makes them not fully opaque.

Date of experience: January 27, 2022
Texas
1 review
0 helpful votes
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Just ok
February 27, 2022

I liked a few items. Not sure my stylist a good fit. I tell them to not send workout items, for example, but I still get a sports bra. I like sexy nighties and soft cotton jammies the most. I have WAY TOO many bra/panty sets, but they just keep coming.

Date of experience: January 27, 2022
Sandra N. Adore Me Rep
over a year old

Hi Susan,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

For reference, a great way to ensure you'll receive products you'll like is to make sure you update your Elite Style profile. You can do this right in the My Style tab found in your account's Elite Dashboard.

Using these editing options, you'll ensure your Elite box selections are tailored to your preferences as much as possible.

Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.

Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
[email protected]

Washington
1 review
0 helpful votes
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Don't order form here
February 26, 2022

My last two orders never showed up and I never got a refund. My most recent order is late amd already missing items. This site use to be great, but is now very unreliable. Hopefully I get my stuff this time around

Date of experience: January 27, 2022
Sandra N. Adore Me Rep
over a year old

Hi Jordan,

Thanks for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

South Carolina
1 review
0 helpful votes
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So far so good
January 27, 2022

Everything that I have picked so far fits me like a glove. And my significant other loves it too.

Date of experience: January 27, 2022