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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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This is a fun way to get a few fun items and comfy items added to your clothiers without leaving the house. Who wants to try lingerie at a store? Easy returns as well!
My experience has been quite good so far. I get my products on time when said it's coming, the store credits are available when it's supposed to be and it's some nice items. Now I have seen some of the same items online but I seen some that weren't.
The boxes were fun and I loved being surprised. However if you are not plus size but are busty, it won't work. The regular Elite box will work for bras and clothes but they will send you corsets that will definitely not fit you-per your bra size-and refuse to exchange for one that fits since a bustier corset will run into the plus size. So if you are just buying things, probably fine. Their stuff is ok price and quality. But don't do the boxes if you don't completely fit in one kind or the other we even customer service won't mix it or exchange into your size for you.
Got charged for a dirty returned item when it was not. Dirty or worn.
Hi Alexis,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
Bought a bra/panty set to spice up hubby's birthday. It certainly did the trick, but one of the pieces broke while I was putting it on the first time because it was poorly constructed and a ribbon at a point of stress was looped through a delicate piece of the lace. That's what I get for buying cheap, fast fashion.
The little sets are so cute and fit so perfectly. A little gift to myself each month.
Super sexy looking and the husband thought they were amazing! Also super itchy and extremely uncomfortable. Lace was old-school rough. Will stress that the bra and panties are very beautiful, however.
Hi Tiffany,
Thanks for taking to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
Super easy to order and my products fit great! I was actually surprised because online shopping is kinda hard for my size but there is a great selection
Although I love these sets shipping is a little slow. Been waiting well over a week
Purchase is easy, first delivery took quite some time. Some product colors are not what I expected. Overall quality is great and comfortable.
I had to return and exchange a few items and it was fast and easy
Excellent. Easy to use and available products. Quality products and quick affordable service.
I have loved being able to try new things that I never would have thought I'd be comfortable in. It's nice to try a variety and be able to not spend a fortune on something I hate or that is in the end doesn't fit right. I also love that's it's not just lingerie or bras, it's sleepwear, workout clothes and so much more.
The new pajamas I bought are pretty satin pink with flowers on them and a solid darker pink sleeveless top. It's VERY comfortable to sleep in. I took off one star because the color and material of the pajama pants makes them not fully opaque.
I liked a few items. Not sure my stylist a good fit. I tell them to not send workout items, for example, but I still get a sports bra. I like sexy nighties and soft cotton jammies the most. I have WAY TOO many bra/panty sets, but they just keep coming.
Hi Susan,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
For reference, a great way to ensure you'll receive products you'll like is to make sure you update your Elite Style profile. You can do this right in the My Style tab found in your account's Elite Dashboard.
Using these editing options, you'll ensure your Elite box selections are tailored to your preferences as much as possible.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
My last two orders never showed up and I never got a refund. My most recent order is late amd already missing items. This site use to be great, but is now very unreliable. Hopefully I get my stuff this time around
Hi Jordan,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
Everything that I have picked so far fits me like a glove. And my significant other loves it too.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi Amy,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]