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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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Amazing a lot
February 5, 2022

I like doing the quiz but use it as inspiration for an outfit…. Not send me that outfit.
I wish y'all had an option for every 2/3 months. I would be more apt to buy with a break. I only have 2 boobs and 30 days yet I have 20 bras… yeah seems a little much!

Date of experience: February 4, 2022
Washington
1 review
0 helpful votes
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I packaged my return myself and know the pajama set was in there. I'm a single mom and can't just justify paying $40 for something g I specifically returned..

Date of experience: February 4, 2022
Sandra N. Adore Me Rep
over a year old

Hi Angela,

Thanks for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

Michigan
1 review
0 helpful votes
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Disappointed
March 6, 2022

When ever I want to place an order either the size or color is out of stock.
The panties that match the bras are very cheap.

Date of experience: February 4, 2022
Sandra N. Adore Me Rep
over a year old

Hi George,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products.

Kindly note, however, that some products are so hot. They sold out like crazy.

Not to worry, we bring back those popular styles + launch a brand-new collection on the first of every month!

(Tip: Set your alarm so you don't miss out on your faves.) Until then, we hope you find something you from our newest drop!

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

California
1 review
0 helpful votes
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Better than expensive store brands!
February 4, 2022

I love every set that I have bought. The hubby loves too! Couldn't be happier and excited to purchase more.

Date of experience: February 4, 2022
TT
1 review
0 helpful votes
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Adorable
February 4, 2022

It has been so great love the comfort of my items one two I didn't get right size cause i picking it wrong but me jus wanting item but quality always on point love the bogo sales

Date of experience: February 4, 2022
Colorado
1 review
1 helpful vote
Follow F L.
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Store credit card info without persmisson and then in you online account, they provide no way for you to delete it. You have to email/call them and have a ton of back and forth. Then, if you make another purchase, it'll automatically force save your credit card info again. Super annoying.

Date of experience: February 3, 2022
Sandra N. Adore Me Rep
over a year old

Hi,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to evaluate future changes in order to accommodate our customers' needs and wants.

Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
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Like the store, but...
February 3, 2022

Inconsistent sizing.
Returning isn't as easy as some online stores

Date of experience: February 3, 2022
Texas
1 review
0 helpful votes
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Still no order
March 5, 2022

Can't review order I don't have. Status states still processing and I've called 3 times and no help!

Date of experience: February 3, 2022
Sandra N. Adore Me Rep
over a year old

Hi Amanda,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

I took a look at your account to better understand the issue and I could notice that your concern has already been escalated to the relevant department.

Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.

Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
[email protected]

New Jersey
1 review
0 helpful votes
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Review
February 3, 2022

I love the adore me Elite however, I am disappointed that I seem to be getting the same thing only in different colors. I would like to see more variety. I love the convenience of it and it is always exciting to see what is in my box. The return process is extremely easy.

Date of experience: February 3, 2022
Arizona
1 review
0 helpful votes
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Love love love
February 3, 2022

Great price great products my wife loves all of the items I purchase from here

Date of experience: February 3, 2022
Georgia
1 review
0 helpful votes
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Late and Stice broke
March 5, 2022

Package came a week late and had a stitch broke on the strap as soon as I opened it, luckily it was an easy fix but still not great quality.

Date of experience: February 3, 2022
Sandra N. Adore Me Rep
over a year old

Hi Shelby,

Thanks for taking to write this review.

So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products and services.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

Massachusetts
1 review
0 helpful votes
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Poor quality
March 5, 2022

Poor, flimsy quality.
Sizes are not accurate.
No hold to bra.
Material is itchy.

Date of experience: February 3, 2022
Sandra N. Adore Me Rep
over a year old

Hi Nicole,

Thanks for taking the time to review us.

So sorry to hear that we did not meet your expectations with the products you received.

Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.

We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Again, thanks for your feedback, we truly appreciate it! And, don't forget that we're always here if you need us.

Best,
Adore Me
[email protected]

Illinois
1 review
0 helpful votes
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Didn't like the matches
March 5, 2022

I've taken quizzes and given feedback on my preferences and also provided feedback on what I like beforehand each month on potential items, yet the majority of the items aren't a good match

Date of experience: February 2, 2022
Sandra N. Adore Me Rep
over a year old

Hi Kristen,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.

Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
[email protected]

Florida
1 review
0 helpful votes
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Great quality
February 2, 2022

I am so in love of the shape and colors, great quality and design.

Date of experience: February 2, 2022
Indiana
1 review
0 helpful votes
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Great products and prices!
February 2, 2022

I love the selection and the ease of exchanges. Items typically run true to size and they are good quality and prices. It's a nice option for lingerie shopping.

Date of experience: February 2, 2022
Virginia
1 review
0 helpful votes
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Nothing fit right
March 4, 2022

I bought 6 sets and not one fit nicely. Now I have to figure out how to return them all.

Date of experience: February 2, 2022
Sandra N. Adore Me Rep
over a year old

Hi Tricia,

Thanks for taking the time to review us.

So sorry to hear that the products you received weren't a perfect fit.

First, when was the last time you were fitted professionally? The fit varies slightly with different brands and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.

Moreover, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.

There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.

We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Ping us back if there is anything further we may do to help. We're here to support you.

Best,
Adore Me
[email protected]

South Carolina
1 review
0 helpful votes
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Prices
February 2, 2022

Kept two items! Found items a little pricey! Actually can't wait to see what's in my next box!

Date of experience: February 2, 2022
New Jersey
1 review
0 helpful votes
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I adore Adore Me!
February 1, 2022

This has been a great experience. Look and feel sexy at an affordable price. Three times as much beauty for the same price. Great quality and designs. Plus I can order my size!

Date of experience: February 1, 2022
Kansas
1 review
0 helpful votes
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Best monthly gift for my wife.
February 1, 2022

Great monthly club. I love to pick up new outfits as gifts for my wife. Love the sleepwear line also.

Date of experience: February 1, 2022
Washington
1 review
0 helpful votes
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Shipping
March 3, 2022

Shipping just takes so long. The product is nice, fits well but shipping takes 2 weeks and returns or exchanges are a hassle.

Date of experience: February 1, 2022
Sandra N. Adore Me Rep
over a year old

Hi Michele,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.

Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
[email protected]