Hi Emily,

Thanks for taking the time to review us.

So sorry to hear that we did not meet your expectations with the product you received.

Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Meanwhile, I would like you to know that your concern about the return has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
[email protected]

Hi Dan,

Thank you for bringing this to our attention.

So sorry to hear that the items weren't a perfect fit. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

With that, we always recommend trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.

There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.

Rest assured that your feedback was still sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.

Ping us back if there is anything further we may do to help. We're here to support you.

Best,
Adore Me
[email protected]

Hi Yulia,

Thank you for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

Rest assured that we would want to look into your case specifically to address it with a suitable resolution, however, we will need your email address and the order number to do so. Unfortunately, we cannot identify your account through this application.

Therefore, I am kindly asking you to contact us again via email, chat, or phone in order to be able to identify your account and help you further.

If there is anything else you need help with, please let us know. We're here to assist.

Best,
Adore Me
[email protected]

Hi Kati,

Thanks for taking to write this review.

So sorry to hear that we did not meet your expectations with the product you received. We are gutted when we miss the mark.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and more improved products.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.

Do reach out to us if there's anything we can do to help. We're here to support you.

Best,
Adore Me
[email protected]

Hi Trinity,

Thanks for taking the time to review us.

I've confirmed that you have selected the VIP membership option at checkout. We do describe this program during checkout, with email correspondence after your first purchase and at the beginning of each month. This ensures you have all the necessary information to fully understand the VIP program.

You have no obligation to buy every month. All you need to do is visit your showroom before the fifth and either shop or skip. The details can also be found below at 'how it works': http://www.adoreme.com/how_it_works

Note that you have apart from being a monthly VIP member, you can also get styled with our Elite box, or shop whenever you want as a Pay-As-You-Go customer.

Again, thanks for your feedback, we truly appreciate it! And, don't forget that we're always here if you need us.

Best,
Adore Me
[email protected]

Hi Josie,

Thanks for taking the time to review us.

So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.

Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.

Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.

Best,
Adore Me
[email protected]